Boxes & More

I’m not going to elaborate otherwise he’ll know who I am and metaphorically «spit in my food» but If you’re looking for a mailbox service-​this is NOT the place.
It’s very difficult to change mailboxes once you’ve been some place for a long time. — VERY — But the time has come. This guy is really super terrible. I dont think he even knows it though
However, I will give the following helpful advices to the owner:
When someone gets a delivery that requires a signature, make us sign for it so you have proof you gave it to us if we claim otherwise. (like every professional mail service does such as Mailboxes etc)
When a customer calls and to ask if they have an item there that was too large for their box either give them the information or offer to call them back. Get rid of your standard phrase «I’m too busy I’m too busy” — - its your freaking job.
Answer your phone before the 79^th ring during business hours. You have a cordless phone there.
Become aware that many people have a mail box because they pick up their mail infrequently — thats why thaty have a box !
Develop an understanding that many clients have a mail box for PRIVACY reasons and do people to have their home address .
accept unknown calls — it could be a lead.
go out for a spa day and mellow out. Or better yet-​sell your business to someone who knows the value of repeat business and referrals.
Oh Vey !

Do not come here. Owner is very rude. Don’t touch his display of boxes he gets an attitude.

0 stars!!!
This review is no different than the ones below it.
This guy is sooo rude, he always has been but I decided to still give him my business because this was the closest mailbox place walking distance from my house.
Long story short, I went to go pick up a package. When I opened my mailbox I had a notice to pay. I went up to the counter and told him I saw my notice and that I didn’t bring my wallet– I was walking from home in my bummy clothes– and that I would come back on Mon to pay since he closes early on Sat.
He says ok so I stand there waiting for him to give me my package and he says you can have your package on mon or I will return to sender if you don’t pay. That threw me off that he was withholding my package so I told him I no longer want to do business with you. I offered him 20 bucks for the 15 days past due I was, and he wanted 40 dollars which was the mailbox amount prorated by day and then a 15 dollar late fee added on to it. Smh! I told him no.
I had to call the police to get my package back.
I recommend if your a very particular person, as I am that why I Unilocal businesses lol, then do business elsewhere. You’ll save a headache.

Here comes Bad Review #3…
I’ve been a customer since before the current owner took it over. That’s over 20 years., so to any business owner who cares about keeping or getting business, that would be a customer to keep. This year, the rental notice wasn’t in my box. Or if it was, it got dropped. In any case, it didn’t get to me. When my friend picked up my mail, he was told I couldn’t have it because I was late. I thought that was a little extreme, but he was willing to let me have my mail. I said I would pay the next month, after I got my social security.
Today, first thing, I went to pay my bill. I asked the owner to waive the $ 15 late fee, since I never got the bill. He said I should have circled the date on the calendar 365 days ago, so I wouldn’t forget. I said I’m on a fixed income, this late fee is a hardship for me. He gave me that old «If I do it for you…» reason, that only makes people angry. The fact that I’ve been a good customer for many years meant nothing.
I can overlook that the place is terribly messy and disorganized. But instead of getting help, this man is running his business into the ground. The address is on all my business cards, but beginning next year I’m out of there. If I’m not valuable to him, he’s less than valuable to me.
If you want someone who is willing to work with you, DO NOT COME HERE!

I have to second what the other reviewer stated. The manager guy is extremely rude. He doesn’t like to even acknowledge customers and actually copped an attitude when I asked him a simple question. Take your business elsewhere.

This is where I go to drop off my rent check bc my landlord has a mailbox here. The guy that works there gives short one-​word answers, doesn’t smile and makes you feel awkward. It’s been the same guy working there for the past 2 yrs & he comes off as rude in person & on the phone as well. Going here is obnoxious, but at least my rent has always made it.
I guess I can’t really say anything about their mailing services…