Brentview Medical Urgent Care

I have been dealing with Brentview for two years people yes TWO in regards to their invoicing. I went to Brentview a total of three times and they have sent me so many conflicting statements. First of all one thing I learned is just walking in the door is a $ 200.00 dollar charge each and everything you walk in for example I needed a perscription for a cold sore I had. I just mover here and my old perscription expired so I thought I would walk over. They looked at my lip wrote a perception Great, well it cost me $ 200 to walk in and $ 195 to see the NP. My insurance isn’t going to pay all that so they started with the billing. I did not realize this until I started to look into why am I paying so much when the insurance already paid them. I got a bill last month saying I owed $ 900 then a few days later another one saying I owed $ 300 then when talking once again on the phone oh no you owe $ 125.00 not to mention all the emails I sent. I had to get copies of checks that I paid them. I had to sent the checks three times. I hate to do this because the doctor is a nice guy and I wanted them to do good at that location but it has been a nightmare.

I’m so grateful this clinic is in WEHO. I regularly have to go with my grandmother for her blood tests and they are always so kind and handle all her needs with the finest professional attention. Dr. Darvish and his staff always contact me as soon as results are in and facilitate with my tasks of dealing with the doctors and pharmacists. They always do their best to service you and are such good people that really care. That’s who you need when you don’t feel well!

Excellent Urgent care if you need 911 help. I would recommend this place over going to the ER any day. Excellent staff and fast service. If your looking for an excellent urgent care this is your place.

Fast, clean and excellent staff all around. Price wise I didn’t think was cheap but definitely not outrageous … And you can just walk in as advertised. Recommend!

At least one star because not much wait time when I went in and relatively clean facility. The issue: They promised 3 – 4 days to get my lab results but failed to email and call about them, even though they told me they have them. Sent an email yesterday and called 2 times today. First was told the dr would call within an hour. Then was promised by the end of the business day. Nothing! So now I have to keep calling tomorrow and more emails. Wish I had just waited and made an appointment with my regular physician and lab.
The owners here need to have a talk with the ladies working up front to deal better with patients, because I am irked by their lack of professionalism and do not want to go back to Brentview. This issue has nothing to do with the doctors’ level of care, although the (young) doctor I saw this time was not very knowledgeable, experienced, or helpful. Get this business in order! The only time the ladies up front promptly answered my email was when Arox from billing had to respond to me to obtain payment for a car accident claim.

Horrible service.
I asked them to write me a simple note for being sick and they did not believe that I had been throwing up the 2 previous nights.
They proceeded to take a bunch of tests to conclude that I had the flu.
Lengthy process as I’m sitting there telling them my symptoms, and not to mention I was very ill while being there.
Staff were rude and slammed the door on me and the doctor did not listen to a word I had to say.
I’ve been here numerous times and have yet to have a good experiences here.

Went to this GREEDY establishment to receive medical help. Unfortunately, I couldn’t coordinate my flu to worsen on a week day and had to pay a penalty (a heftier fee for weekend-​even though they DON’T tell you this). I KNEW I had the flu, I wanted to go to get a Tamiflu prescription to help lessen the symptoms and to recover quicker. I was given a prescription for this vitally homeopathic medicine even though chances were by then it probably would not be effective for me being that it was the 4^th day of having flu. I not only was knocked out by filling the prescription for $ 140 — keep in mind, the active ingredient in Tamiflu is Star Anise, same stuff they make licorice out of, but to make matters worse I receive a bill of over $ 350 to see this idiot doctor at this idiotic place to tell me I had flu when I WAS THE ONE TELLING THEM I had flu, and a classic one at that, so there was no confusion. Oh, but I have some of the best insurance available so I only have to pay about $ 200 for ABSOLUTELY NOTHING! Do not go to this establishment. Call other independently owned Urgent Care, ask for the cash price for seeing them beforehand. I have paid $ 60-​$ 80 max cash (without insurance) for similar services at other places for illnesses that I really needed help with. Others who wrote reviews here were only charged $ 100 for consultation, why wasn’t I? I never asked for a diagnosis for I diagnosed myself.
This place is absolutely, greedy, deplorable, unethical, and demonic for preying on sick people. What they create here will certainly come back to haunt them personally, like in the form of an incurable illness. Karma.

Service was not great, they made me wait over an hour just so that they could validate my insurance before a Dr was willing to see me, then they took tests and no one ever called me to give me the results until I called them because 5 days had gone by and I had not heard from anyone. I will not going back here since it seems like they care more about money then a patients well being

Went in there because I thought I had a bladder infection. Saw Jasmine… she was great. Full service urgent care. so you can have any test done. I was in and out! Place was very clean and professional. This will now be my urgent care of choice :) Two thumbs up!

All kinds of no. The place is clean and new, but the medical staff aren’t aware of basic anatomy and are only programmed to offer the absolute most basic care on the planet. You’d seriously have better luck with getting your mom to «kiss it and make it better.» Front desk staff are either aloof and rude, or straight up vacant– like how do these people function on this planet? I have called seven times for test results, to the same two ladies, and each time they act like we’ve never spoken before– and they don’t forward the information or call me back. I’m not even sure they can tie their own shoes.
I will never go here again. The urgent care in Hollywood on Selma or the one at Cedars are far superior. Do not be fooled by the shiny façade. This place is ALL façade.

I was needing care and my primary doctor didn’t have anything available. I frantically googled and searched and ended up here. The facility was clean and the wait wasn’t long at all. I was in and out in about 40 minutes, and that included having blood/​lab work done. Robyn was amazing anytime she was with me!
The deduction of the star is for the lack of knowledge in dealing with transgender patients. I can’t recall the name of the nurse/​doctor who saw me, but she questioned why I was taking testosterone and asked how that was going for me in a way that felt uncomfortable and irrelevant to the visit. I filled out my forms and properly noted where I could that I was transgender and had received trans related healthcare, including surgeries and hormones.

I typically go to this urgent care facility as a primary care. I need a primary care has been difficult over the last couple years with the changes in healthcare. Urgent care is friendly, clean, and I can be in and out in about an hour. The staff is friendly, and the doctors have answered all my questions with attentiveness. They even have prescriptions, although they’re not covered by insurance when you get them there. However, on the Sunday late afternoon when you need an anabiotic it’s nice to be able to buy it from them directly instead of waiting for a day.

Stopped in to get a quick check up. They said they didn’t cover my insurance. Instead of sending me away, she gave me the name of a place that accepted my insurance and wrote down their telephone number, address, and name. SO helpful. Not many people would go out of your way to help you get service at another location. A lot of respect for the women who helped me. Great service, great employees.

The place is brand-​new, and very aesthetically pleasing. The staff was pretty nice if not a little unenthusiastic. It cost over $ 100 just for a consultation, followed by an x-​ray that I needed taken. In hindsight, I wish I could’ve just paid for the x-​ray, the consultation was 100% worthless. They basically just said «go see a specialist.» Which is slightly understandable, they’re not orthopedic doctors. But still, frustrating to pay so much for absolutely nothing. At least they recommended an orthopedic — otherwise I would’ve gone home and googled one. So I guess that’s nice.
But if they would ever allow you to just walk in and get an x-​ray, I’d say it’s a nice place to have nearby.

I had a bad cough and went to have it checked out. Had a chest X-​ray and was told that it was fine. 2 days later I got a message to call the office and when I did was told by the doctor that I needed to see my primary care physician as I had COPD. After having a cat scan and other tests I found out that I DO NOT have COPD. Bad diagnosis.

Had to go here yesterday due to my doctor being on vacation.
Best urgent care I’ve ever been to.
Extremely clean and nice place. The employees I dealt with were all nice.
No complaints.

I stopped in today around 12:30 and was in and out of there in about 30 minutes. it was great. I thought that was super-​fast considering it being lunch hour. friendly staff .no problems at all. will use again. thanks

Downside: The female receptionist could not have been more unprofessional and rude. She barely acknowledged us or would help us.
Upside: doc was amazing and so nice! Place was super clean and upscale

This is a pretty new walk in clinic in weho area thus it’s clean and nice inside.
But don’t let that fact lure you into this clinic especially if you need to come here for a walk-​in.
Jasmine is the physicians assistant here but unlike what PA is supposed to be, she’s like the only person here except nurse (or nurses. I don’t know because everytime I came here there was only one, same nurse.)
Straight to the point, Jasmine was incompetent and unprofessional.
She didn’t even know very simple medical fact and I literally looked up her name online to see if she really went to school for medical education. It was that bad.
Not only that, she acted like she had never gotten any trainings, like she saw some bad wound for the first time and didn’t know what to do, didn’t want to touch it for treatments. It was kind of funny to watch her caring for her nail while treating my wound even though she obviously had gloves on. I wish I took a photo of her hands around my wound to show Unilocalers how unbelievably unprofessional she was.
When I had to go in again, I specifically asked if they have a doctor, not PA, definitely not Jasmine. I was able to make an appointment with Dr. Raphael Darvish who was great. He was knowledgeable and helped me with all my questions and concerns just in visits while Jasmine couldn’t do any of it and possibly prolonged my recovery.
If you need to go to this place, plz avoid walking in.
Do call and make an appointment with Dr. Darvish.
At the end of the day, your bill’s going to be same whether you see young and clueless Jasmine or Dr. Darvish.

ORIENTATION: I knew I had a UTI going into the clinic, so I didn’t really challenge their medical knowledge. But I’d walked by the center many times and always felt it would be a good place to check out. This was the first time I needed to use them, and I was very pleased.
ASSESSMENT — THE BEAUTY: Everything felt clean and modern in the space. I was treated very respectfully by friendly staff. The waiting room was quiet and comfortable, including the plastic chairs (which are modernized with springs and sliding parts). They were flexible about what information I gave on the intake form.
The examination table was adjustable and positioned as a cushiony normal chair, which made me feel way more comfortable than hopping up on the usual table. All the furnishings in the exam room were clean, tidy, and modern.
I was in and out quite quickly; they were able to do the urinalysis immediately on-​site, gave the diagnosis and treatment recommendations, and filled my prescription on-​site as well. For the cost of the medication, they accepted Discover, and they’ll be billing insurance for the rest. We’ll see if I have cost complaints later, given some of the other reviews posted here.
THE BLEMISHES: I have no negative comments to report!