FrontRunners

Went here when I needed new cross trainer for the gym. I was immediately taken care of; they measured my feet and made great recommendations. The shoes were a little pricey but totally worth it! Thank you Brandon for you help!

Paul is the best! Great article. Customized and personal. I love this place and will definitely go back.

I got some wonderful athletic shoes today. Kevin is very knowldgeable, kInd, and knows what he is doing! He has great taste as well…
I cannot wait to go back for more, because your feet are worth it…
Totally recommend going and seeing Kevin!

Updated rating because Frontrunners contacted me to apologize. That was nice but I am still very shocked by the experience.

I went yesterday for shoes to cross train and jump rope. The employee was nice and seemed knowledgeable. I found shoes I liked.
The problem? They were $ 175 when the same model, size and color were listed for $ 99 virtually everywhere else online. I don’t mind a modest markup, maybe 20% but almost DOUBLE the cost. And they wouldn’t price match. Its insulting would try to do this to a customer who was willing to pay a fair markup.
If my experience is reflective of their lack of reasonable, avoid them. Go Foot Locker at the Beverly Center or go online.

Very helpful and friendly staff. I was given $ 20 off just for waiting an extra 5 min while the manager helped another customer. I would definitely recommend this local running store for unbias help on choosing the best running/​workout shoes.

Paul was awesome! We went in for new running shoes. We both got a foot analysis (fascinating) and then wonderful personal service. Paul understood our needs perfectly, was patient, helpful, fun, friendly, and professional. So happy!

Paul and Richard were amazing! I didn’t know what shoes were suppose to feel like! Thanks Paul! I highly recommend this place! And Richard thanks for the laugh!

I purchased shoes here. Over the first week i realized there was an issue with the fit. I went back and JUSTIN was so nice and helpful. He showed me that i was lacing them too tight. Either way he would have let me switch to a completely new shoe if i wasn’t 100% happy. This is the best place to buy shoes!

I stopped into Frontrunners the other day in desperate need of some new running shoes. My current ones just weren’t doing it for me. They were uncomfortable, and I would end up having really bad cramps and blisters after my long runs.
Upon entering I was greeted by Kevin. He told me he could help me find a pair of shoes that would work with the shape of my feet and the way I ran. He took a 3D scan of me feet and then picked out a couple of different shoes for me to try. The Asics Kayano felt amazing. Kevin also explained how good socks and insoles could improve the comfort of my shoes.
I’ve taken the shoes on three runs so far and the shoes have been amazing! No more shin splints! It’s great to have a store in the neighborhood where people are willing to take the time to properly fit you. I will definitely be back when it’s time for my next shoe!
And if you want to make sure you get the best help and customer service, be sure to ask for Kevin!

What a joke. Went to buy a gym bag there and a wanted it in grey. They had the same one in black and blue but not in grey. I asked the guy working there if they had it in grey and he said no only black and blue. I asked him if his other store in west LA had it and his answer was. I don’t know. They probably do because it’s a much bigger store.
Rather then simply check. He said. You should go there and check it out. I decided it would be quicker to just call since he was of no help. I called on my cell, Low and behold they had it. They asked, do you want us to transfer it to that store so you can pick it up.
I said. Nope. I would rather not do business with a store that makes me make the sale.

Ask for Paul! He’s extremely knowledgeable and also very laid-​back in his approach (aka doesn’t pressure you into buying shoes immediately) and will be totally respectful of your purchasing process and responsive to all your questions. I was a loyal customer at the Brentwood store for years and am thrilled they have moved to WeHo — I wish them lots of success with the new location! Even if you can (maybe) find the same shoes online for a (little) cheaper, it’s well worth it to come to FR and work with their team because they always ensure you’re getting the best fit, and the absolute right brand for your needs. You can’t/shouldn’t put a price tag on your footwear since it sets the foundation for the rest of your body. This store and staff recognizes this importance for athletes and non-​athletes alike, and they above and beyond to deliver amazing service and shoes!

The BEST running store around! Everyone is super welcoming and makes you feel a part of the running community from the moment you step foot, or run, into the store. The employees go above and beyond to ensure you’re prepared to take on whatever your shoes may bring you whether it be your first 5K for your 5,000^th marathon.
When I moved to Los Angeles, FrontRunners helped me find a running community focused on building a passion for the sport. I came in for a pair of Mizunos and by the time I left, I was a part of their Tuesday night running club! Through their 6:30pm Tuesday night running club, I’ve gotten to try out different shoes that fit my pronation needs during several «demo days,» and tried out tons of different products.
I HIGHLY recommend making the trip to FrontRunner for all walking/​jogging/​running needs! Also, if you’re free Tuesday nights, come check out the community they create each evening through their running club! All ability levels are welcome and will find a partner to team up with for a 3 or 5 mile jog, run, run/​walk, or whatever you’re able to do that day. The FrontRunner running club is about community, not competition :)

Needed new jogging shoes. After visiting four other running stores in the area, walked into Frontrunners and Justin helped me find the PERFECT pair of On Clouds. Obsessed.
This store has the best looking women’s shoes by far and lots of color choices, which is important (and rare). They get something that the other places really don’t– you need to carry lots of styles and colors (including fashionable blacks and neutrals) if you’re going to claim to be a store that serves women.
The whole team was great, and clearly they have ACTUAL RUNNERS in there. Very nice staff.
Saw hoka and some other harder to find brands there too, but they still had tons of nike, new balance, asics and mainstream stuff.
Kind of sad i wasted time at the other places. Definitely my first stop next time.

Great shoes and clothes. They have a really cool machine to measure exactly how your foot is shaped and avoid certain shoes.
Justin helped me out and I got a sick pair of limited edition Nike. I came back again today so he can help my wife find something also.
Definitely worth heading in and you’ll end up going back like I will. Thanks Justin!

I chose FrontRunners because of the great reviews of their service.
Will took a scan of my feet on their fancy machine. He searched for & found the right running shoes for all the properties of my feet.
They have beautiful new colors now, almost like peacock feathers!
Of course, he gets you to buy the inserts, but I am glad I got them. They are more impact resistant, which I could feel when I took them for my first 1-​mile run in years… Well, run/​walk.

Awesome experience!
I’ve visited the NYC front runners store before and was in town, needed some new running shoes so I stopped in. The store was pretty busy but I was promptly greeted by Justin, and I told him what shoes I was currently running in, and that I wanted an upgrade. He gave me a couple of options, and brought out both pairs.
I was able to walk around the store with both shoes, and even tried one on each foot just to compare. He is very knowledgable about the shoes, feet shapes, etc. I was also interested in the compression sleeves for calves and he was very knowledgable about the sleeves as well. We chatted about socks and other running products. I could have stayed in the store just about all day talking running with this guy!
The store was clean, most people had their pets along for the experience as well. Other staff was very friendly too. The prices are on target for other stores by brand and they even have a couple of pairs of shoes on sale as well. A definite check out for runners.

I hate to write a negative review, but I got to here. I’m writing here because I“m disappointed with a store WASTING MY TIME upselling me things I don’t need. I went in there to get a pair of shoes, simple enough.
I was told to get on a foot measurement device and have my foot measured. Measuring and analyzing my foot and arches took way too long. This prolonged measurement process was done ostensibly for a perfect fit on my shoe. Funny, the shoes are off the shelf and my foot will either fit the shoe or not. In actuality, all this extra foot measuring time waste was for some type of insert, which I didn’t need but was offered at a high price as an add on to my purchase.
It still burns me that the sales staff selfishly wasted my time trying to sell me extra stuff I didn’t need. Prices were high but the staff was really nice, which is why I didn’t realize I was being scammed until after I left the store. Even though I don’t like what the sales guys did, I give them five stars. They were so courteous. (I know it doesn’t make sense) The store is nice and designed well. Would I go here again? Not really, I don’t like being taken.
Note to corporate, don’t train employees to waste time upselling unspecting customers. Let your staff sell shoes and make a recommendation at the end, that if customers have trouble with the shoes, come back and FrontRunners will sell them an insert.

My husband and I went to Frontrunners to find new shoes for the gym and for running. Upon walking in we were immediately greeting by Will, who was simply superb. He took analyses of our feet, and pointed us both to the shoes best for ourselves. We also purchased custom inner soles. My running shoes fit beautifully, and the inner soles give me even better support (I have horribly flat feet). With these running has become pain free. My husband is also very happy with his shoes and inner soles.
I’ve seen a couple of reviews here that whine about Frontrunners’ prices. However, they’re no higher than what you would see for the same shoes elsewhere. What’s more, the service is far, far better than that I have ever received in a store specializing in athletic shoes.
We would shop here again in a heartbeat.

Great place because the staff is simply awesome. Justin helped me and I got the best shoes my feet have ever been in. He was very sweet and most importantly knew what my feet needed. I’m a runner, and lately have had some knee problems. I never thought that the right show w the right insole could be such a huge help. I’ve always just gotten regular
Running shoes. Going here and getting a custom fit shoe had made all the difference. I’m a fan for
Life!