Le Montrose Suite Hotel

The worst place ever! The management is a bunch scam-​artists (Mia) is the head of the hotel extortions. And don’t be fooled by her square mediocre bland appearance either. Behind her condescending tone, backhanded comments, endless insults spewing from her bul$h!++!ng mouth there is a plan. That mission is to charge charge charge CHA CHING CHA CHING CHA CHING $$$$$$$!!! I had to keep checking in the mirror to make sure I did have SUCKER written on my forehead. She and her employees were putting charges on my card that I had never approved of nor made. LONG DISTANCE Phones calls to places I would never call room service on days I wasn’t even at the hotel, not to mention what ever u do DO NOT BOTH PUTTING UP THE «PRIVACY» NOTE ON YOUR DOOR IT WONT KEEP THEM OUT OR FROM BANGING ON YOUR DOOR EITHER. IF you ask to have all phone calls blocked from your room they’ll agree and sure enough the calls continue. The valet guy who works the late night shift (heavy heavy set Mexican) is a disrespectful a$$. He harassed me on numerous occasions and even threatened to have my room canceled (wtf) what a moron. I could go on and on. The only credible employee’s are the room service gentleman they were always polite and considerate.

I was pleasantly surprised at how nice my stay was at this hotel. The staff is very friendly and accommodating. When my room was not ready past check in time, they gave me a similar room that was available for a cheaper price. When I drove up I wasn’t expecting much but once I stepped into the lobby I had a great time here. The lobby is beautiful and the rooms are spacious.

I stayed here for two nights from ¹²⁄₁₂ — 12÷15÷15. If you don’t know, the hotel was an apartment complex which has been renovated. It’s OK. I’ve stayed here before. The first night was noisy. We were on the 3^rd floor and at the front of the hotel. Patrons kept going in and out all night, talking and laughing, and that was disturbing. My girlfriend could hardly sleep and she complained about that to me. However, the next night was quiet and generally comfortable. Total for two nights with tax was $ 510.10, which included parking at $ 40/​day for one night (they gave me one night for free).

Fantastic updated boutique suite hotel in the heart of Weho. Great rooms — great service — very good food (the fries to die for!)

My friend had stayed at this hotel last year and raved about it. We booked two nights and im very glad we did.
The location was stellar. Perfect distance to walk to sunset or santa monica blvd to restaurants and nightlife.
The view from the rooftop is amazing and we really enjoyed laying out and getting sun while sipping on an ice cold cocktail.
The rooms were clean, and amenities were all accommodating. Our room had a couch with a pull out bed that my friend said he wanted to have his own at home because it was so comfortable. The pillows and the bed were so comfortable I was able to sleep in each morning. The outlets by the bed were very convenient. And the mini bar was loaded with all of our favorites.
I had reservations for an additional night, but last minute I got a call that my mother was admitted to a care facility 4 hours north of here. The manager was understanding and was kind enough to wave the 24 hour cancellation policy and let me check out a day early. I have to say everyone from our valet to the front desk, manager, room service, and housekeeper all had top notch customer service. Both my friend and I will be returning.

I’m very disappointed about this hôtel. I just find a cockroach inside the bed of my children, I go downstairs to see the person at the front desk, and this one look at me like I put the cockroach inside the bed myself!!! When I handed him the cockroach he replied by ”and so?” After that, all he did was throwing in TWO free breakfasts, but we were a room of 4. For the price and the standing, you can find better somewhere else. It’s a shame!!!
So I find a cockroach inside our bed and it’s my fault!!!

We decided to try this hotel after spending most of our time in westwood (near the ucla medical center we frequent). It was a little less expensive than some of the hotels in the area and the reviews seemed great so we were happy to try it.
The room we got had a king bed with sofa sleeper and kitchenette. It said it was newly remodeled but it felt old and cheap. The area is not as safe feeling as I’d hoped for and it looked a little worse for wear overall.
When we Checked in the entire building smelled like an ash tray. I assumed it was because people were smoking out front. But no… the smell continued throughout the ENTIRE hotel including our room. It was diagusting. And the inside of the hotel was hot and muggy. Worse than being outside. Our room had a small wall air unit that really did not do anything to cool us off. And for $ 350 a night it shouldn’t make you itch and sweat in your room. My 3 little kiddos would have loved it if the smell and air. wasnt unbearable. We literally checked out of the hotel less than 15 minutes after we arrived. Just not going to pay that much to be uncomfortable all night. Oh and they allow smoking on the roof so my husband said it was overwhelmingly covered in smoke. Not kid friendly at all. And my husband is a smoker so you know it’s bad when he is the 1^st to complain!
We stayed at the hotel palomar in westwood instead for about $ 40 more a night and it was awesome. Free wine hour, cocktail hour later, nice staff, clean rooms, good smell and a huge jacuzzi tub my kids loved… as well as a huge shower. Way worth the extra $

I absolutely love Le Montrose! The vibe is relaxed but professional (attitude-​free) staff is great, the suites are huge and it’s off the beaten path, which makes it feel like less of a hotel and more like your second home in West Hollywood. The only drawback is the gym. It’s dated and small. If they were to update it, this could easily be the best hotel in the area.
Why not 5 stars? The balcony need chairs, the bar at the pool should open earlier and close later. The kitchenette has a refrigerator and stove but no plates, cups, pots and pans or utensils. And the staff is a tad TOO chill. As an example, valet takes forever and the valet staff just seems to be hanging out while you’re waiting for your car. And $ 45 a day to PARK? Come on. Housekeeping is good, but not great. We had to ask for extra toilet paper and glasses. At almost $ 300 a nite, this shouldn’t happen. I get that the staff is young and trying to appeal to a hip hop celebrity clientele, but they still need to be tight and professional. A slightly older staff may do the trick.
But despite that, this is still my fave hotel in the area. Bottom line, it’s the best value in the area AND it’s nice and comfortable.

This hotel has zero regard for their guests. I would never stay here ever again.
On June 6^th, 2015, we checked in to a nonsmoking room 224 for a night of much needed rest. Around 3am in the morning I awaken by cigarette smoke and our room literally being filled with it… I was choking and coughing on the smell it was so bad.
I went out on our balcony to discover that our room was literally 10 feet from the employee smoking lounge — you can see it in the attached photo which was taken from our balcony.
I suffered through the horrible smell and went down to the front desk at 5:15am to request a different room. I was immediately told — sorry, we have none — we are sold out.
They were eventually able to move our room for the following night to the opposite side of the hotel.
What kind of hotel puts their employee smoking lounge 10 feet from a non-​smoking room? This shows the complete disregard they have to their guests.
I wrote my concerns describing our experience to the General Manager — Stephen Bohjalian — expecting at the very least an apology for the miserable night. I received no response. Not even an acknowledgement that it may be a bad idea to place their smoking lounge 10 feet from a non-​smoking guest room.
For $ 275 a night, I would think we would deserve at least some sort of response from the General Manager. I’ve had better customer service from Motel 6.

This is by far one of my worst experiences at a hotel. Zero running water, Ive never in all my life have stayed at a hotel where they had no running water. I arrived last night and they informed me at check in that there would be no water till 5am. It’s now past six and I still haven’t been able to even wash my hands since the flight.

For the money it is a great value, enjoyed the views from the «City View» suite. Nice kitchenette with a living room and balcony right in the heart of West Hollywood. The rooftop pool has incredible views of downtown LA and Santa Monica. The bed was super comfortable with down comforter and pillows, high tread count sheets.

The room itself was probably a 4 star (good size, bathroom, amenities), but stars each taken off for the following:
— Do Not post beautiful pictures of your rooftop pool and sun lounges when, after checking in and going through all the trouble of getting changed into your bathers and heading to the rooftop, to see that it is still under construction and not available
— To go back to your room and call guest service, only to be told «oh oops, I forgot to tell you that the pool is not available». Lady at check in not very friendly and said that we could go to another hotel’s pool. We booked the hotel the night before (from New York — where it was very cold) based on the photos of the swimming pool. Not once did we see online or at the hotel that this was not going to happen.
— No self parking anymore. Only valet and $ 40 a night
At over $ 400 aud a night, very disappointing.

Ineptitude abound, for the price you can do much better. Even at the most low rate per hour horrible spot off Venice Beach, coming down off the worst drugs you ever found, with some hooker that was living on the beach 10 minutes ago, and is now with you and your bed. With all sorts of other parasites fungus in hell. There are nice people that work here, but for the price you can do better. Good luck in your travels and I hope that you don’t have to experience this place. God bless you and good day.

I stayed here after a surgery to recover in a 1 BR suite. It was perfect for what we needed. It had a small frige, stove, sink, and microwave. To get plates, cups etc you just call room service. The sofa pulled out into a bed. There was a bathtub that’s separate from the shower. All great.
I wish there were some chairs on the balcony. Also to get ice you have to call room service which was a pain since I needed it a lot but they were always quick to bring it. Rooftop pool is very small. Wasn’t too impressed.
Beware if ordering room service. Scrambled eggs came to $ 42. That’s crazy. There were lots of service fees.
Make sure you check your bill when you leave as they had charged us for 2 cars every night. We told them and it was no arguments having it taken off.
All the employees were above amazing and nice. From the valet to housekeeping to front desk to room service. Everyone was great and really made our stay.

Nice but not plush boutique hotel. Granite bathroom counter tops but window a/​c unit. One big complaint: only parking available is valet at $ 40 per night. May have been listed in fine print but I didn’t notice when booking. Would I book with them again… no. I would rather book through a four star chain hotel to at least be earning points while having same amenities but newer.

Great hotel in West Hollywood very close to Beverly Hills. The staff was very friendly and our room was very large with a comfy bed and fireplace. We stayed on the 5^th floor in a superior king room with a view. We enjoyed the view from our balcony. The valet always had our car waiting for us by the time we got downstairs. We also enjoyed the breakfast in the hotel restaurant, the food was very good and our server was very pleasant & accommodating. We can’t wait to return to Le Montrose again next time we are in LA. Planning to return in the spring.
We are excited about returning to the hotel so we can enjoy the pool this time since it was still being renovated at the end of December.

I actually really loved this place. Just stayed here with my best friend for two nights while in LA. The location is perfect for walking around to fun bars and restaurants in West Hollywood. The hotel is tucked back into a residential area so it was actual really quiet.
The room was big and felt like a little studio apartment. The bed was comfy and the room has a fireplace. Bathroom was small but the shower was amazing.
I would give this hotel 5 stars but they need to inform guests about holding the first nights $ a week ahead of time. Also room service is super expensive and the pizza we ordered wasn’t cooked, super doughy.
We will definitely stay here again because of the prime location but won’t be ordering room service!

Very nice hotel. Our room was big and beautiful. Nice fireplace, kitchen, mini bar stocked, great dressing room, nice bath products, two flat screen tvs.
In from New York so was really looking forward to hanging in the pool and jacuzzi… but it was completely closed for construction. Um, don’t have big pictures of a beautiful pool with a view on your website if your pool is completely demolished with no clear sign of when it’s opening again. There should be messaging on the website or they should tell you when you reserve in order to manage expectations. Sitting at my computer at work on a 15 degree day in NYC, dreaming of sitting by that pool with a cocktail… arrive after long flight and they say «o yes there is some construction going on that shouldn’t affect your stay, the pool and jacuzzi are closed.» Ugh.

I booked this hotel for a few specific reasons. 1.) location 2.) amenities and 3.) parking. Unfortunately, it didn’t quite deliver on most of these fronts.
First off, the hotel is close to Sunset but at certain hours Hammond st is blocked off before Sunset. Not a big deal, but still an inconvenience. For amenities, I was excited about the pool, jacuzzi, fully stocked kitchen, and furnished balcony. The pool and jacuzzi more than delivered, but our kitchen was not fully stocked nor was the balcony fully furnished. In the kitchen there was a sign stating you needed to call to get spoons, bowls, etc., but that was not stated in the
description ahead of time. As for the balcony, it had *nothing* on it.
Also, this hotel was stated as having both self-​park and valet parking. Since I had a Zipcar, it was really important that self-​park was available (as valet is not an option with the Zipcar card system.) When we arrived at the hotel rather late (around 1am), we were told it was only valet. We were shown the closest self-​park facility, which happened to be closed at the time. The very friendly and helpful attendant Le Montrose let us park in the valet garage, but it was an exception to the rules and we still had to pay full price.
Finally, there was some pretty significant construction/​remodeling going in the hotel and it was very noisy and disruptive. If I had known ahead of time, I probably would have looked elsewhere.
So ultimately, while there were some good aspects about this hotel, it wasn’t worth the price. Next time, I’ll look for Airbnb.

I didn’t book this hotel nor check in but I sorta wish that I did so that I could have asked to be upgraded… we were not… but, it seems like everyone else on here was!
We didn’t have a view as beautiful as other rooms either. that would’ve been nice!
Despite, it was a nice stay. Some things could have been a bit cleaner (there were white spots on the pillows on the couch, lipstick print on the door and mirrors, etc. but, overall… wasn’t bad at all. The bed was SUPER comfortable – a big plus.
The location was great and the staff were super friendly and accommodating.