Phenix Salon Suites

Love love love Brooke Loren. I dreaded getting my haircut before her. I’m your usual straighten my hair everyday girl. The usual hairstylists chop at least 3 inches when I say a small trim. Little do they know it took 7 months just to grow those 3 inches. So frustrating. Brooke on the other hand actually listens when you say a trim, only cutting off the dead ends. Highly recommend her if you’re like me and like to keep your length.

Where to start with this place… first off the manager told us that this was a high traffic location with lots of walk ins. So not true. That manager quit two weeks after we started. In the time we have been there (I month) several studios have left because of the lack of new business opportunities. We figured out shortly after starting that the promises made to us were just flat out dishonest. The owner Devon even apologized for his manager making up the story of there being walk in traffic and a system to manage said walk ins. We told him that week, that we were leaving and are just going to open a independent salon. That’s when Devon got ugly. He tried to charge us almost 2,000 $ to leave early despite the false advertising that got us into this clusterf$ck in the first place. After we refused to pay this rediculousness he has now changed our locks and is refusing to give me my hair equipment, color, etc. My wife is now meeting with the west hollywood police to get our belongings. Beware renting here, the manager is just a person to collect checks and clean up. No one will greet your clients and until I told them about it, they didn’t have walkins welcome on the door or anything. Also the neighborhood is shady and there have been a few break ins since we’ve been there. Buyer beware