Rag & Bone

I get my Rag & Bone for free. Not going to name drop, or tell how I got positioned in this blessed (or non blessed) way, however I will give my thoughts on the product, and the last line of defense in those retail stores I’ve been observing from a secretive far off location .You get what you pay for at R&B. Nothing
on this planet comes near this made in North Carolina gift from the Bible Belt .
R&B clean designs, and durability. No, it’s not for
gangsters. It’s for those seeking the best built, most comfort, with a sense knowing that if you wear R&B
your in the inter sanctum of denim guru ship. Under the Radar but above all other labels.
I’ll take 1 pair of R&B over 10
pairs of gay brand … oops I meant jbrand.
As for the stores go? They all hire the young artist
with the ego from hell that is just doing what they are told … Tough return policy? Then do what I do, ask your A list actor friend to grab a few 34×34s before leaving the place … if your a good bunny, you may keep getting carrots from your friend … but only if your a good bunny.

Walked into the store to do a return on a belt that I chose not to keep due to finding a one of better liking at A.P.C. As I walked in there were three associates at the front register. One of the girls were standing in front of the register blankly staring at me as I asked if it would be alright to do a return. She didn’t even budge until I stood at the front of the register for 10 seconds after I said «Excuse me, sorry» got a little awkward when she didn’t say anything back.
I was just hoping for some common sense and maybe some courtesy. I love the clothing but the customer service is sub-​par.

This R&B is currently under some kind of construction behind it’s store. Therefore, parking is across the street, but don’t be lazy Unilocalers and take the FREE parking in WeHo!
I am a sucker for R&B’s jeans, nothing else at the moment. Some how in general terms their size 0 (24) is a perfect fit that hugs my curves nicely with enough snug while other brands’ size 0s are just way way too big for me. I know, I know, don’t hate me. I eat like an elephant and I pack in all the carbs and sweets and I just have great genes I guess… haha.
The people working in this store are very nice and attentive, but not pushy. That’s how I like it. Once you push, I am gone. I guess that’s one way of saving and not to break my bank, LOL.
Any alterations on jeans is included in the price (please check. They may change at times), so Unilocalers… go nuts on a R&B shopping spree soon! YES, I highly recommend R&B jeans for the moment (that’s fashion… from moment to moment. LOL)!!

I had a really good experience here. Unlike some other boutique stores with snobby sales associates who are making minimum wage but act like they run the place, these gals were really sweet and helpful. I will be returning again for jeans!

Went in on a Saturday to pick up a new pair of booties. The staff was warm/​super helpful, but not overwhelming and I need that when I’m shopping because I’m incredibly indecisive. I probably tried on like 8 different pairs before I picked out the pair I wanted. Thanks for dealing with me Rag and Bone, I love my boots!
I also bought a bag from here that had a defective strap, and they were so great about it. Gave me a new strap, no questions asked! This is definitely a brand I can count on.
Also, the store is absolutely beautiful. You can’t go wrong here :)

Went inside and was pleasantly surprised, That both girls that helped us out were very sweet and nice. Going to places in LA is a hot and miss, with people helping us out. My daughter found two pair of jeans that she loves and a couple of basic t-​shirts. She can’t wait until we go back to get more jeans.

I love this store! I could just deposit my check here if I didn’t need to pay rent and eat. They have the best jeans, t-​shirts, and boots for women hands down. One this I used to love though was their free parking for customers. The parking lot hasn’t been available the last few times I have gone.

bought some shirts and everyone was extremely helpful. Especially Chad. Great product and quality!

I like Rag & Bone clothing but the Rag & Bone flag stores return & exchange policies are ridiculous. If you like rag & bone, I would highly recommend buying it from neiman marcus, bloomingdales or Nordstrom where u can get better customer service & superior return policies.

I work in service and was shocked at how rude one of the girls was to me when I asked her a question about their hats. I wish I got her name but I just wanted to leave. I am a very nice person and just do not understand when women act this way. I will never shop here again. Oh well… Ill spend my money elsewhere;)

Immaculate two-​story location with friendly sales folks and a huge selection of merchandise. Only drawback is the hard sell.

I am a stylist and just went here today to buy some clothing for a client. I went up to the men’s section and the man working didn’t greet and seemed like he was having a bad day. I didn’t notice he was helping someone in the dressing room but I asked if they had the sizes I needed for a few items I wanted to purchase for my client. The employee looked and me and said, «I don’t know.» So I looked at him and asked him how I could find out if the sizes were available. He then said,“can you wait till I’m done with this customer.” In a tone that seemed very annoyed that I asked. So I decided to leave the items and went downstairs I asked one of the girls when the Brentwood store was opening. I wanted this info since their employees were not helpful. The girl I asked said, «I don’t know. I’m sure it’s on Google somewhere.» There is nothing like feeling helpless at a store when you are surrounded by staff. Let’s just say I won’t be shopping there for my clients anymore.

Just left the Rag & Bone store, and had a fantabulous experience there. Even though I’m a huge Rag & Bone fan, I’ve never been to the actual store. I typically get their clothes from Barney’s or Neiman Marcus, however, I’ve been super curious to visit their actual store for a wider selection of goodies. Some of the previous reviews worried me a bit, I felt little like I might be walking into a ticking shopping time bomb of potentially rude and aloof sales reps, but my desire to check out their clothing selection won out over my worry of a bad shopping experience.
I found metered parking on the street, but then when walking to the store, I realized they do have a parking lot for the store behind it. Next time I will save my quarters and make use of that. I was promptly and warmly greeted by Evy as soon as I walked in. She helped with some jean selection, I feel like I *almost* own all the pants they have. I have a jean addiction. Somehow when I was checking out I got into an «Over Sharing» mood and started talking about how I have social anxiety and shopping trips are really typically not fun and anxiety filled, but was pleasantly surprised with how it all went… was comfortable and mellow. Since I talked about being such a recluse, Evy actually gave me her phone number in case I ever wanted to escape from my reclusive mode and hang out. How sweet is that? I mean seriously, I’m pretty sure that isn’t part of the Rag & Bone job description, that’s just plain olé being awesome. Thumbs up from me all around, love this brand and had a really good customer service experience here, and I will definitely be back, but of course next time I’ll skip the meter hunt and park in the handy dandy lot they have.
As a side note and worth mentioning because I drink an insane amount of coffee and am always on the hunt for the nearest restroom, they do actually have a restroom in the store. So that works out really well for the the latte-​addicted :)

My experience here was great. Went at the first time to look on their jeans. I found super nice stuffs here other than jeans. I love their pilot bags. I browse around and got to try the jeans and the staffs are so helpful and they were friendly too even at that time I ended not n buying anything.
When I came 2days after and get to try on some different jeans, different sales rep but also nice and helpful. I bought a pair of jeans and def loving it. Got some tips from the staff about jeans care. So overall is a great store, cool stuffs and amazing staffs!

hello?
Answer your phones. Literally can not pick up the phone at this store. It’s pitiful.

I’m one of those guys that gets it in his mind that he needs something and then relentlessly searches for it until it is found. Lately that something has been striped T-​shirts. A few weeks ago, I saw a beautiful, striped, thin cotton Rag and Bone T-​shirt at Barney’s, but I was in a rush and didn’t purchase it.
Flash forward. I called Barney’s today to put a few on hold but they were sold out. My sales dude over there recommended I call the R&B store. Good call, because I had forgotten that they’d opened up on Melrose.
Kevin Caldwell answered the phone and informed me that not only did they have the shirt in stock, but it was on sale for more than half off! They had my size. They had different colors. They had Method Man on in the background. Good sign, again.
I found the shirt I wanted and was undecided about a few other colors, so I consulted with Kevin. This is where Kevin’s true gift for personal shopping emerged. After a patient look at each of the colors on me, Kevin came up with a great way of looking at it: even though the cobalt blue was good looking, it looked a bit too ‘kiddy’ on me.
This was almost exactly what I was thinking, and it showed that he truly knows how customers of all age ranges think, and what might be going through their head in a clothing purchase.
The coral, however, was awesome, a different pattern from the other T-​shirt I was buying, and looked great, fresh and confident. He could easily have recommended buying both, but instead he took the more honest and well-​reasoned option, even if it meant $ 95 less in sales. And as such, he earned a faithful customer and impressed me with the kind of attention Rag and Bone provides to its customers.
Now being a visual artist, I can talk about colors for days on end, but it is always very difficult to be objective when those colors are going to be on my body, under my leather jacket or blazer. Bravo, Kevin, I’ll be back.

Went to buy a pair of new jeans. There were a lot of people standing around, but not a lot of people helping. Why spend money on staff if they aren’t going to help make sales? Some of the least helpful I have ever encountered outside of Rodeo drive…
Needless to say I ended up buying nothing and went to Nordstrom at the Grove to check out their denim. How lame Rag & Bone! Get a clue.

I was so excited to check out the new Rag & Bone after waiting years for one to open in LA. I could not be happier with my experience: from the store design, free parking in the back, and the friendly and attentive sales associates. They were able to help me decide on a pair of amazing boots and helped with gift ideas for my husband. Definitely go check out the store if you haven’t yet!

Walked in with the intentions of buying various holiday gifts but not one person said hi or offered to help me the entire time I was in there. I opted not to buy anything — why give a store business if they don’t treat you right?

If I could, I would give them zero stars. My partner and I were waiting for this store to open and were so excited to go. Walked in on a beautiful sunny Wednesday day started looking around and every employee just looked at us with a blank stare. We’re we’re looking around for about ten minutes and were never greeted once while the workers stood there with their pretentious attitudes. All in all, we will not be coming back here. Directly after we went to Bloomingdales and spent $ 3,000 dollars… about a thousand of that money went to the Rag & Bone department. Their loss, our gain!