The Empty Vase Florist

It’s truly empty!
I received two orchids arrangements in the last couple of month. First lasted less than 3 weeks and the second one was really ugly
They substituted the second one after running out of what was originally ordered. When I wrote them an email, they sent me a «orchid care instructions»
I have had orchids for over 40 years and can teach you a few things.
After using their services for many, many years and referring them to others, I am very disappointed. Never again they get my business !

My favorite little slice of Heaven in LA! I’m a weekly patron here. The flower selection is incredible. The entire place feels and smells so romantic when you want into it. The staff is amazing, very attentive, friendly and greet you with a smile.

Beautiful arrangements, but I specifically asked for an arrangement with peonies, hydrangeas and roses — and they did peonies and hydrangeas mixed with ugly purple lilies that looked cheap. If they were out of peonies they should have told me.

Picked out an option from their on line photo options.
Was allowed to make a change by pulling out 4 large succulents to exchange for flowers which would give the same volume and enhance the arrangement by being brighter. The cost was over $ 258.00. The flowers sent were pathetic! I have never been so humiliated as I needed them to be outstanding as a gift. I asked for a refund and the most they would do was store credit. Would never use them again… Store credit or not. Passed on them and credit.

This is not just a floral shop. The Empty Vase is one of the most exciting, creative, and breathtaking forms of floral artistry to ever grace this fair city. If you’re looking for an awe-​inspiring and unforgettable floral arrangement, look no further.
The Empty Vase staff are courteous, kind, patient and they truly know flowers. For example: If you’re looking for a specific kind of flower, they will be able to let you know if/​when it’s in season, and approximately how much it will cost per stem. You won’t be left guessing with this company, and you know what you’re going to get before it ever gets there.
I can’t imagine trusting any other company with the floral details of some of my most important days, and I recommend them to all my friends — because it really doesn’t get any better than The Empty Vase Florist!

VERY DISAPPOINTED WITH THE EMPTY VASE!!!
All the petals of 2 orchids I bought fell off within 2 weeks despite the correct way of had handling the flowers. I brought it back to the store to show them, asking for 50% off on the new orchid. They declined. The owner did not honor my request, even though they told me to orchid would last between 3 – 6 months when I was getting it.
These are very expensive orchids, not the ones they sell at Ralfs. Well, they definitely treat their customers better at Ralfs than at The Empty Vase! I felt very poorly treated as a customer and they are losing me and my family as customers for sure!!! It is indeed going to be and EMPTY Vase very soon if they keep treating their customers this way!

BEAUTIFUL store! The girl that helped me made a beautiful bouquet for me that was stunning and they also have a lot of other great gifts in there (lotions, candles, books & other specialty items). No 5^th star because I had asked her to keep the budget under $ 30 and the total was $ 45.

This is my first Unilocal review and sadly, it’s not a good one. My husband and I have been customers & fans of Empty Vase since we moved to LA over 20 years. So it was no surprise to me that when my husband sent me flowers for our 15^th Wedding Anniversary that they came from Empty Vase. My husband had selected an amazing arrangement from their website that featured the flowers I carried on my wedding day, black magic roses. The arrangement arrived just as pictured, however, the roses were not black magic. I felt badly for my husband because he was disappointed especially that the special sentiment and the whole reason he ordered that particular arrangement, was gone. My husband sent not 1, not 2 but 3 emails over a month period inquiring about the roses but did not receive a single reply. I believe that when you spend a couple hundred dollars on an arrangement and you receive something that is different than is ordered and you contact the vendor, you should at least receive a reply.
I’m really surprised that Empty Vase wouldn’t want to keep their customers happy. Looks like we’ll be taking our business to Mark’s Garden, Eric Buterbaugh, or one of the other amazing florists in LA.

I worked with the fine gentleman at Empty Vase on a Saturday afternoon last month to have an arrangement made to display at my company’s booth for a conference we were attending at the Beverly Wilshire. I had driven up from La Jolla with my large vase and had no idea what to expect. The man I worked with was incredibly knowledgable, professional, and helpful. He too the time to make suggestions to really grasp the nature of the event and the season to tailor the bouquet to our needs and what would look best. The bouquet arrived the next day on time, and the result was spectacular. So much so that the events manager even asked where the arrangement was made so he could use them for future events at the Wilshire.

The best. My wife loved the arrangement.
Piece of art.

This is the second-​time I’ve ordered flowers ($ 300 or more) from this place, and the results were horrifying. Totally embarassed to have my clients receive these shoddy arrangements. The order was completely wrong, I had asked for a photo of the arrangement, and never got it, had to call the shop. They sent a picture and I was wildly-​surprised, it was NOTHING like we had discussed. I asked them to do it over, and they did, but it looks like an FTD $ 60 arrangement.
The owner must have NO CLUE!!!
Overpriced, shoddy work from a place that used to be #1 in LA —No More!
Your time is up Empty Vase.

I was planning a last minute surprise party and really wanted to impress my guests with some extensive arrangements at the last minute (not the kind you can just buy anywhere). I gave them the theme of the event and trusted them to create something that would look spectacular. They sure delivered! I don’t know how to arrange a bouquet, but the flowers that Empty Vase provided for my event were stunning. The elaborate arrangements they created were exactly what I was looking for and made the space look fantastic.
The arrangements arrived an hour and a half before my event started, and the deliverymen were more than happy to place them for me in the entryway, ballroom, staging area, and outside balconies. I love the combination of flowers and textures they chose. The Tulips were especially beautiful!
After the event, I had the flowers taken to my home, where they stayed fresh for another eight days. Needless to say the great customer service and high quality of the flowers left me pleasantly surprised.

WORST SERVICE AND THEY OVERCHARGE. AVOID THIS PLACE There are so many flower shops around. We ordered flowers and they arrived half full then what the lady stated (and compared to online picture)

The one stop shop for your every floral need…
Huge supply of gorgeous flowers, vases, pots and a team of ready, willing and able designers for even last minute needs.
Thank you, EMPTY VASE, for being there for me in July 2015, when I lost my little brother… He was only 23…
And I needed 24 dozen yellow roses to spray across the land he passed on.

I ordered the power of pinks for my sister-​in-​laws birthday, like I have done many time before in the past for our high end plastic surgery patients, and what was delivered was dark and muted. The power of pinks is usually bright and stands out, these were depressing and seemed thrown together with whatever was laying around. Bummer.

I received a gorgeous arrangement of tulips for my birthday on Friday morning. Unfortunately the vase leaked! I called the office immediately and around 5 pm someone delivered a replacement vase. By Sunday I was cutting off the half dead flowers. By Monday I emailed the company and sent pictures of the mess. They went in the trash that night. 4 days later.
I was shocked at the companies email response this morning. «I am so sorry to hear that they have wilted. From the picture I noticed that tulips were used in the arrangement, unfortunately, tulips tend not to have a long lasting life as in comparison to other flowers especially during warm, summer days.
Due to the nature of flowers we have a strict 48 hour policy, which basically allows us to replace any arrangement as long as we are notified within 48 hours upon receiving the flowers.»
I expected a company that charges a premium for their designs would have, at a minimum, apologized to my friend who sent them (she was mortified when she saw them) and offer her some refund or credit of some sort.
Needless to say neither she nor I will order from them again.

I received Mother’s Day flowers today that looked like they came from South Central, the cheapest ugliest 2 dozen roses money can buy in Beverly Hills/​W. Hollywood.
I guess the owner didn’t know that I have taste, and hoped that he could get away with sending old roses, with 2 cut orchids (obviously on their last days) for $ 250.00.
Shame, shame shame…

My cousin sent a gorgeous arrangement to my mom. They did an impeccable job! Would definitely refer and use this florist.

I love every arrangement I get from Empty Vase! The flowers are always fresh and last a long time. They are imaginative ultra creative arrangements.
The arrangement today with the blush white roses is one of the best so far!
Happy Birthday to me! Yes they are expensive… you definitely get what you pay for here!
Thier delivery people always have a smile on their face too!

Wow! These flowers are real stunners. I called on the busiest day of the year, Valentines Day and they were able to put together a magnificent arrangement that got me thinking about my wedding flowers. Lisa was really helpful on the phone. I went to their website and talked about a couple of different arrangements. When I arrived to pick up the flowers they were even more beautiful than the photo.
It’s true, their flowers are expensive, but I think flowers are kind of like sushi… Do you really want cheap sushi? It’s well worth the splurge and the recipient will know you spent the extra dough.