Cracker Barrel Old Country Store

Their pancakes are amazing!!! Very buttery and sweet especially with their hot syrup.

Excellent service and food. No wifi, wouldn’t substitute for a pancake.
Won’t be back!

Brandon our server was the best part about our dining experience. He attentive and funny.
Food was as expected either really salty or bland. Just another typical Cracker Barrel experience!

We lived here for about 3 years, ate here about once a month or every two months. We were never sad about coming here. Service is good, food is great though sometimes it comes a little to dry if it’s fried. Atmosphere is family friendly, cool objects hanging on the walls and a little store beside the restaurant still inside the building while waiting or after eating is amazing. It has the cutest and most interesting stuff.
I feel bad that now I live in California, there’s no Cracker Barrel anymore. So if you live near here or stopping by somewhere that has this restaurant, go for it!

Usually an ok experience. Not today. Ordered food after waiter finally showed up. Two other tables were waited on before and had been seated after us. Two in all parties. Food came, my son ordered chicken fried STEAK, he received chicken fried chicken. When waiter was finally located, instead of offering to correct error he argued, very confrontational, the menu read country fried steak and chicken fried chicken. Don’t know difference between STEAK and CHICKEN, only know how they are mentioned on menu. After all the arguing with waiter, our appetite was gone, we left.

Just like any other Cracker Barrel. Nothing particularly sets any of the restaurants apart except for location. A good country dinner and very family friendly.

My Favorite Place to Eat in West Memphis. Mostly every time I have went I have had Friendly and Fast Service. And The Menu at Cracker Barrel is just Huge with every Southern Country Food to choose from in my opinion. And I know their might be complaints about the cleanliness of the restaurant from people at times but every time I Go I have had a clean Environment I’m eating in. My favorite Meals at Cracker Barrel are the Shrimp Basket. And Open Face Roast Beef with mashed potatoes. The corn bread and biscuits they give you with your meal are usually Hot and fresh to. Affordable place as well

Service was friendly but a tad slow. The portions were huge. I had the sunrise sampler. Eggs are eggs. I love their sausage. Bacon is bacon. Grits are OK. Hashbrown casserole is great but never hot enough. Biscuits are good too. The gravy is thick but I love gravy.

I will not ever step foot in this restaurant again. I was on my way in to Memphis to catch a train and called the Cracker Barrel at 5:45 to see about placing a pickup order and explained my situation and that I knew they didn’t open till 6 and asked if they would be able to have my order ready by 6 or if they would not start cooking it until 6 and that it did not matter to me either way I just wanted to know. They told me it was not a problem at all since my order was simply eggs and bacon that they would start it now and would see me at 6:05. I arrived at 6am and walked in and walked to the pay station where a female there said he is the call in order I will go get it and promptly paid and patiently waited for my order. 25 minutes later I am still standing there with no food and a train that will not wait on me. I’m told several times my order will be right up and finally I ask the cashier if it’s too late to cancel and she says no and calls the manager «Quita» on the radio to come and cancel the order but she doesn’t show up so the cashier tries for another five minutes to cancel the order and calls «Quita» to the front a couple more times because it’s not working but she never shows. Finally after standing there for the better part of 30 minutes she opens the register and just gives me my 8.93 and says «there you go» no apology nothing just a here is your money now get out. I hope this isn’t business as usual for this location but I will never know. The only reason they are getting 1 star is because Unilocal won’t post it with the zero stars they deserve.

Worst experience I have ever had at any Cracker Barrel location. My order was incorrect, had hair on my plate. When I informed the waiter he asked if I wanted anything else and that this would be taken off my check. That never happened either. I will be contacting corporate about this issue since the store itself doesn’t want to hear me out.

My sister and I just had great service and food. I had the Apples n’ Cinnamon Oatmeal. It was way good. My sister eggs and a hot biscuits with the apple butter

Stopped in for a late breakfast on a vacation trip from Chicago to Shreveport. Food was what we expected. The service had a breakdown. The waiter said our order was entered but didn’t print out on the kitchen side, which meant the cooks didn’t make it. Server said that the manager would come talk to us about the delay. Manager never showed up. Two customers who were seated just before us ordered, ate, and left before we got our food. So when we leave and are paying the check the cashier asked how was everything. I say, «It took a very long time for our food to come out.» She replied, «I’m sorry, would you like to buy one of our scented candles?» No thank you. Cracker Barrel. you never know what you’re going to get.

Worst and slowest service ever! We were a party of 5. Originally the hostess tried to seat us at a tiny table for 4 with a dining room full of empty tables. When we asked for something a little larger we received the eye roll followed by a wait staff disagreement over who would serve us. I can understand someone having an off day but the whole staff seemed to be in a foul mood. Food was not up to par. Pancakes were dry, over cooked and had a few burnt onions on top. I didn’t ask for onions.

This location is on the south side of the Interstate, making it much better for traffic headed East on I-​40. Hard to tell that from the roadsign, so I was committed at this point. A few turns and corners would be a challenge for a larger vehicle.
Otherwise, it was the same consistent Cracker Barrel experience. My Uncle Hershel’s Favorite was excellent with grilled pork chop (I find the ham, bacon and sausage to be way too salty), poached eggs and hashbrown casserole. Served promptly. Coffee was good too.
Totally would return to this Cracker Barrel.

Driving cross country we decided to go with a restaurant the children knew… After a long wait our food was finally delivered… We received cold hash browns, 2 orders of scrambled eggs that were uncooked in the middle and ran out, they forgot to warm up the gravy or the grits and forgot the rest of the order. We gave them a chance to correct it and they brought the wrong food. The regular manager was rude and said she would take care of it, the bill went up $ 5. Only after a regional manager showed up did they not charge us and gave us 2 meals free (will use at a different location!) The only reason they got 2 stars was the the friendly waitress (that did receive a tip) and the regional manager that was so apologetic. Since no one ate we still have to find food!

Grilled pork chops are terrific.
My girlfriend said she would not go that far.
Mashed potatoes tasted like instant
Mixed vegetables tasted kind of burnt but at least that gave them flavor
Tea was great as was the service.

Best home style cooking around West Memphis. The staff is usually prompt and extremely polite.

I Have to agree with other reviews, worst cracker barrel I have ever been to. Usually you can expect consistency forget that with this place. So dirty in the dining area, and then don’t use the bathroom unless you have no other choice. This might as well be a gas station.

ONE OF THE WORST MEALS MY WIFE AND I HAVE EVER HAD. Ordered soup. Arrived cold. Sent back to get it warmed
Up. Waitress retired an said they could not wam it up and besides they were now out of soup. Hashbrowns like a board. Sausage over cooked.

The food was good. I had the pecan crusted catfish was tasty. My son had the chicken and dumplings. He said it was good, but the liquid was real watery. Not thick.
The service was done well. We were pleased with our server.
The bathrooms were horrendous. Dirty.