Levin Furniture

Forever going out of business. Let’s make it official this time. Prices doubled so that they can offer 50% off.

My wife and I purchased a new couch, dining room set and coffee table from Levin 4 years ago. Within one year, the dining set and coffee table were replaced due to cracking, peeling of the «wood» veneer finishes. The items saw very little use and were mainly decorative. These items were at the higher-​end of Levin’s stock. Unfortunately for us, the replacements didn’t last more than a couple of months and today we’ve placed them at the curb with the garbage, where they belong. We will never, EVER return to Levin, which is a low-​quality furniture store attempting to position itself as a quality retailer. Good riddance Levin!

They are moving up near where Duffies beer is so they have a liquidation going on. Some prices suck but if you shop there are some amazing deals. Esspecially in the trow rug section. I got several $ 500 rugs for $ 35!!! Also picked up a leather sectional for $ 600 see pic that retaled for $ 1800!!!

Came here a few days ago. This location is moving and everything is on sale. It was the first day of the sale so there was lots of stock. If looking for furniture I would stop in and check the sale out. Styles are decent and sale prices were great. Worth a trip.

My original purchase day was great. I had help when needed and i was on my way with a pick up window of Wednesday to Saturday or items would be returned. I show up to pick up at 8pm since my husband is military. This time was the only time i could get a relative to assist since we all work until 5.
My sales assistant Carolyn never mentioned a time window that i had to use. She knew my husband was out of town for military reasons and i would have to get help.
Im very disappointed in this store. Thank goodness the manager was able to pull my order. I dont think we will be back to shop for the rest of new house furniture.

Furniture shopping can be a drag. Last Sunday, I visited ikea and value city before coming here. I was exhausted and tired of looking at furniture that was either of great quality and too expensive, or in my price range and horrible quality.
Coming to Levin’s was refreshing– I ended up purchasing a gorgeous tan colored sectional at an awesome price. The quality was unbeatable too. It is perfect! I also purchased a bed frame and a bar style kitchen table for a great price! I am extremely happy with the quality of the items I found :).
In my first Unilocal review about Levin’s, I described how I wasn’t pleased with the customer service I received. Within an hour after posting the review, the manager at Levin’s, George, called me and wanted to discuss my last experience.
A couple days later, My boyfriend and I visited Levin’s and spoke to George. He listened really well to us and told us how much he appreciated our honesty and our business. I have to admit, I was apprehensive about Levin’s when I first went. But this experience really turned that around.
He asked if we were looking for anything else and we informed him we were looking for an ottoman. He and a salesman, Garfield, assisted my boyfriend and I around Levin’s and showed us various ottomans. We ended up finding the perfect one– comfy, the size we were looking for, awesome price and great quality. Garfield and George were both really friendly and helpful through the entire experience.
I’ve never seen a company care so much about their customers satisfaction. Although my first experience with Levin’s wasn’t the best one, I can honestly say that the second experience really allowed me to see what Levin’s is all about. Great furniture, awesome prices and great customer service.
It can be really difficult to find a company that truly cares about making their customers happy and satisfied, but I can say from experience that Levin’s is that company.

My boyfriend and I just bought a new house with a few more bedrooms than we had at our last place. This put us in the market for some new furniture.
1 – 2 times a week for the better part of 2 months we would go furniture shopping. We decided that we wanted to get everything (bedroom sets dining room set living room set etc) from one pace and finance it. We had been to 3 different Levin’s already and 2 Value-​City Furniture’s with just a Mediocre experience.
That’s when we came here. Pretty much immediately upon walking in someone greets you (they work off of commission so that’s nothing special to me) That day, we were greeted by Toni. She was SO HELPFUL. I can honestly say I have never had a better customer service experience anywhere. We had found out earlier that day that the closing of our house was pushed back so needless to say we weren’t exactly happy campers going in. Toni and all the ladies at finance desk were unbelievable.
She walked us through everything, financing, picking what we wanted, the whole 9 yards. It was awesome. she even helped us get approval to raise our credit limit.
We went back several times over the next week or so to pick out pillows odds and ends etc and even ended up changing our mind and switching bed sets at the last minute. They were so helpful and cheery through the whole process.
We walked out of that store with exactly what we wanted.
I can honestly say they’ve gained lifetime customers with us!

I purchased a couch from this Levin a few years ago and was very pleased with their sales and service. We still get compliments on the couch today and it has held up pretty well.
Since they work with the manufacturer you can get many of their couches in a variety of fabrics. They also offer warranty protection on their couches so if you stain or puncture your couch they will replace the cushion or piece for free, which is pretty sweet.
a great place to buy furniture, I recommend it.

Went here yesterday for the tent sale. We were helped almost immediately.
Originally we were looking at a sectional couch on clearance and the employee was quick to help us fubd a computer to print out our floor plan to choose the couch that would work for us.
The sectional didn’t but we did end up buying a new couch and a chair and a half and are very happy with our purchases.
Deliver took quite a while, they needed to schedule it almost a week in advance. Two days before the scheduled delivery I received a phone call giving me a two minute window in which they would deliver the couch.
The day of they called about five minutes before to tell me that they were on the way over during the scheduled time. They showed up promptly and delivered the couch and chair and put on the legs. It was quick and everything is wonderful! We are very happy with our purchase and now can relax in our new home!

When I went to Levin to look for furniture, I wasn’t bothered by anyone. When I came back, I knew exactly what I wanted and ordered it. That part was fine, it’s everything after that was horrible.
I had my furniture delivered by two guys who were horribly unprofessional (yes, I understand they are delivery guys, but it was not cool). They had trouble getting my couch in the door, and ended up taking off all of the feet. This is fine, until days later I realize, they only put some of them back on, leaving my couch uneven.
Also, I had a full bedroom set delivered. They kept trying to get me to sign their papers, so I wanted to make sure I really checked the bedroom furniture. EVERY piece was scratched up. They guy then pulled out a wood marker/​sharpie, and asked if I wanted to fix it. Upon further inspection, he had already tried that with other scratches and made a joke about me catching him trying to cover it up. They assured me an entire new set would be delivered by the end of the week.
Just to be sure, I followed up with Customer Service the next day. Turns out, the guys didn’t go through the proper channels to have my new, unscratched set delivered. Had I not called, it would have never shown up. I was treated like crap by Customer Service, and when I asked who I could make a complaint to, I kept getting handed off to random people.
Upon speaking with the Delivery Manager, he completely brushed me off and told me he would talk to the guys and follow up with me (which he never did). He also said, they equip their drivers with the proper tools (aka sharpies) and it is their job to point out the scratches and offer to fix it. Not to try and cover it up though, right?
When I had to call Customer Service about the foot to my sectional, the woman accused me of taking it off and losing it or breaking it. Was very rude to me, and rushed me off the phone in under a minute.
They really need to get their act together. My replacement set is delivered today. Hopefully, it is in better shape… but I’m not counting on it.