Fine Stitch of the Palm Beaches

Tried on trousers. Seamstress said the pants could be made to fit. I would’ve had no problem if she had said the trousers are simply too small for letting out the inseam. Instead I went to pick them up an hour later then when she told me the trousers would be ready. She told me to come back in an hour. I gave her 2 hours. She still wasn’t ready. I waited 20 – 30 minutes then tried on the trousers. They didn’t fit. She still charged me. Never again will I go back.

My pants needed a hem on very short notice. Instead of dropping off my pants then returning to pick them up l, leaving me in my underwear, Mrs. Kim hemmed them right then and there. Amazing. And it was the day before Thanksgiving which is a very busy time of year. She did great work as well.

Do not go here if you are expecting your items to be finished in a timely fashion. I had to come here 4 times to pick up a dress I was having a simple hem done on. Instead of calling me to tell me she still wasn’t finished, she told me each time, come back tomorrow. Once I even called to make sure it was done, she assured me it was… It wasn’t. Such a waste of time. The hem was done well, and she did discount the work, but my time is worth more than a $ 10 discount.

This place claims to open at 9 a.m. What a lie. The door was still locked after 9:30, on a weekday. Apparently whoever is on the payroll here shows up whenever she feels like it.
Same thing at Spartan Cleaners. I took something to its alterations center yesterday, and the seamstress wasn’t there. The guy there told me to return today at 9:30, and the place was locked. I returned again, still locked. I went over to Spartan and found out the seamstress failed to show up for work today.
What do you have to do to get some simple alterations done in this town?
I wish Wal-​Mart would buy every crappy little business on South Dixie and demolish them and build the world’s largest Wal-​Mart, complete with dry cleaner, alterations center, stationery, restaurants etc. I don’t give a damn if Wal-​Mart is politically incorrect — at least it’s open when it says it will be open.

Brought in 2 BJJ kimonos to get patches sewn on at 10am, was told to return at 4pm. They were in the middle of being put on, so I had to wait about 10 min, but the stitching was good and clean.
No complaints from me.

Extremely rude lady. She clearly doesn’t know how to answer the phone politely. This is a business, right? Anyway, I arrived late in the day to pick up my pants (5:20 as they close at 6). I was then told to wait 10 minutes. I guess so that they could go hem my pants real quick. She hands them back. immediately raising an eyebrow because the stitching looked horrible, but I was in a rush because I had a very important event to attend the next day (couldn’t do anything at that point, right?). I get in the car and start looking closer… the stitching just pops right out. I go back and she starts getting an attitude with me. claiming the stitching was perfect and stronger than regular stitching (so strong it came undone before I ever wore them!). This was the first and LAST time I will ever go to her. So much for having nicely hemmed pants for the big event.

Friendly owner works fast and in a classy environment.

Estimate over phone for hemming men’s wool pants is $ 20 (no lining, no cuff). Seems overpriced to me so didn’t even try it.

I went in with 2 items and a time constraint. I was VERY pleased with the price, the turn around, and the personality. I will def use Fine Stitch again :)

I wont even give this lady a chance. I called to ask a few questions and she was downright rude telling me that she couldn’t give me a quote without looking at the work involved. I understand that this may be true, but there is a nicer way of saying things. You wont be getting my money, that’s for sure.

I’ve been looking for an alterations place for quite some time and was excited to try Fine Stitch after reading reviews on here. I brought in two evening dresses to Kim that I had found at consignment but that needed fixing. I love that she is honest about what needs to be done and/​or gives suggestions on how to maximize bang for your buck. For example, I wanted her to do some elaborate lengthening of straps on a spaghetti strap dress and she suggested turning it into a halter so it would fit. Best idea! It fits perfectly now and was a simple fix -$ 5. For my other dress, there were several layers and much more involved but when I tried it on, it fit perfectly too — $ 65. I really have no idea how she compares to others with prices but finding someone who can alter your clothes well and can do it within a couple days is completely worth it.

Attention to detail, friendly, gorgeous work! I have been going for years. Everything from a simple fix to a detailed alteration. A+++++

So happy with the service. I had a last minute need for an alteration, the staff was very helpfull and friendly. they finished the alteration the same day as promised. Will be using them again

I found Kim to be warm and welcoming. I had brought in some jeans and pants to be tailored for my 11-​year old son. Kim took one look at my kid, said that he would probably grow a couple of inches before truly outgrowing the pants, and double stitched everything so that my wife could just pick out one layer of stitches to adjust the cuff lengths at home in a few months. It’s little things like that which make me loyal towards a small business. She also did some really beautiful work on an asymmetrical hem for a dress that my wife wanted shortened, and told us exactly when it would be available and how much it would cost.
The real kicker here is that I came back the next day with some work to be done on one of my better suits, and before I left, she gave me my wife’s dress, even though I hadn’t paid for it and it was early– she only takes cash and checks, no plastic, and I didn’t have enough cash on me. Since it was Friday afternoon, Kim told me not to worry about paying for anything right then, as with the weekend coming, my wife would maybe want to wear the dress.
She’s got my family’s business now, for certain.

I have struggled to find a good tailor in WPB and finally struck gold. Kim is an absolute doll and really knows what she is doing. She understands a woman’s body and knows how to make you look your best. I am so excited to finally get all of my items that I’ve been hanging on to tailored to fit me properly!

I took some clothes in to be altered recently and had the worst experience with a tailor that I have ever had. My clothes were not finished on time and Kim did not call me to let me know (even though my correct phone number was on the ticket) so I had to drive all the way there for her to tell me in person that they were not finished yet. Strike one. Then she agreed to deliver them the next day when they were finished. She never showed up and never called. Strike two. The following day I stopped in and she had the clothes ready. I politely asked her what happened the day before when she was supposed to deliver them and she was incredibly hostile towards me.;I have a feeling it was because she was feeling guilty for screwing up even though I was polite to her about the entire situation. Overall she was unprofessional and rude and instead of acting like an upstanding business owner and apologizing when she made a mistake (or two in this case) she was rude about it, unapologetic, and downright mean. Unacceptable. Please do not support this awful business with zero customer service standards.

Thanks to Kim, I had nothing to worry about when it came to my wedding dress, and my late night after party dress. Not only is she one of the best seamstresses I have ever come across, but she can work unbelievably fast.
My situation was complicated because I live in Brazil, I bought the dress in Savannah, and the wedding was in Florida. Kim had possession of my dress the entire time, up until my wedding day, and she endlessly told me not to worry– she would take care of everything when it came to my alterations— she was right! She did an amazing job… the dress fit me perfectly when she was done. (Uploaded photos)
In the future, I will save all of my alterations for when I come to FL, because I know the level of quality that goes into her work.
THANKS KIM!!!

The most thorough and knowledgable tailor I’ve ever met. So sweet and friendly. Made conversation with me while she effortlessly worked on my pieces. Her shop was tidy, clean and pleasant. Im never going any where else again. She’s the one for me

I wont even bother to go here. I called this morning to ask some stuff, this women answered my questions rudely. It ruins my day. Rude ppl is annoy me, especially if I AM the customer. I wanted to alter bridesmaids dresses and couple of suits, it would give her quite a good money, she didn’t even let me finish my questions about how much is it for the pants if … and she answered right away «$ 15». that women can kiss my ass

I bring all my clothes down here from NYC to get altered. They do a perfect job at reasonable prices and are as nice as can be.