Hi-Tech Plumbing & Air

I recently called Hi-​Tech Plumbing & Air to fix a toilet and shower at my parents house. They arrived on time and the tech was clean, friendly and got the job done promptly. I was using another company for while and recently they had to come out 3 times to fix a similar problem which was real inconvenient. I didn’t want to write this review until a month later to make sure there were no further issues. My parents and I are real happy that they got it done right the first time.

They were fast and professional with strong communication… and their quote was 20% lower than the other one I received. Highly recommend

Really disappointed. I spent $ 39 to get estimate which would have been adjusted if I decided to use their service. The plummer gave me 2 quotes one replace part with labor for 276 or installing new toilet for 400+. Mind you the toilet I have is only 2 years old. It just happened who installed the toilet originally used wrong part on it. So I got 2 more estimates from different company and they suggest only replace part because toilet is brand new. The estimate was provided free of no charge and that was 135 with parts and labor. Do yourself favor of saving money doing homework to call other guys in area. I guess Hi-​Tech must be paying twice more than other companies.
I wish I had seen the other 2 review sounds like they rip people off who are in emergency situations.

I’ve worked with Hi-​Tech for several months now with my new employer. They a very easy to work with, reliable and quick at responding to calls. Thanks hi tech for your great work and efforts!

Hi-​Tech Plumbing is quick, reliable and, as their name indicates, Hi-​Tech! They are great about explaining what they are doing and offering «green» solutions to save energy (and save money in the long run). Best of all, they truly care about their customers.

They came to my home within 1 hour & were quick & resolved my drain problem. Will use them again

Hi-​Tech remodeled my master bathroom. We pretty much had to gut the room — they supplied dry-​wallers, tile layers and plumbers (of course) to complete the project. It was done on schedule and came in under budget! Love my new bathroom.

Oh wow, what a serious disaster this company was for me.
From my own personal experience I would highly recommend that you do NOT even consider hiring this company.
My story:
There was a serious clog in the drain system under the slab of the house somewhere and the toilets were backing up into the shower… it was just a mess.
I called Hi-​Tech plumbing and asked them how much they would charge to send a camera thru the pipes to visually see what the problem was. They said the tech would give me the price when he arrived. Out of desperation, I agreed to have their tech come out and just hoped that the price he gave would be fair and reasonable.
When the tech arrived, he insisted on removing the toilet from the bathroom and sending a «coil snake» through the pipes first. His snake found a small clog and released the backup from the shower stall. He now insisted that everything was fine and that he wanted to «save us some money» and not do any of the camera work that we had originally requested. Ya right!!!
After running some faucets for a little bit, he put the toilet back with the old wax seal still stuck to the bottom of the toilet, he just jammed it over on top of the new seal and then presented me with a bill for $ 645. About $ 200 of that was to reinstall the old toilet. I requested that he not replace the old toilet because I could do that myself, but he insisted that he «HAD» to replace the toilet himself and charge us the $ 200 to comply with his company policy.
So I was charged just over $ 400 for a 30 minute snaking job with no camera and $ 200 to replace an old toilet that I didn’t want replaced.
Now here’s the bad news! Hi-​Tech Plumbing does NOT stand behind their work!
Seven days after the snaking job, we were back to the same problem again! When I called them to come back and fix their job, they very clearly informed me that it would be another $ 500 again.
DO NOT USE THIS COMPANY! THEY DO NOT STAND BEHIND THEIR SLOPPY WORK!

Incredibly over-​priced! Plumber who showed up was very nice but he wasn’t there long after he gave me an estimate for over $ 800 to install a faucet, replace a water heater element and to change the handle on one other faucet. The estimate was for labor only. I had all the parts. Job is no more than 2 hours long. Went back to our last plumber. Sorry I listened to a recommendation to try this company. Wasted my time.

I called these guys to repair a broken pipe on the street. The water company had to come out and turn the main water system off.
The service that Hi-​Tech provided was great! They fixed the problem then called the water company back and got the job done in time for the kids to take their baths and mom and dad to enjoy some wine. I really thought we were going to have to check into a hotel for the night when I saw my flooded front yard.
I liked them so much I called back and had a new tank free water heater installed. It freed up a ton of space in the garage and now we never run out of hot water. Well worth the money. I’m glad they suggested it.
They are on my list… Rob.

As a property manager, I’ve hired Hi-​Tech plumbing for numerous jobs. In dozens of service calls, not a single complaint or negative comment! Rosemary (the administrator) answers calls and dispatches her highly trained staff and they get the job done right the first time. Thank you and keep up the great work!