iFixYouri iPhone, iPad & iPod Repair

Knowledgeable, Helpful, and Honest
Called regarding a cracked screen on my 6 plus which was disabling the phone. Dan listened to the issues I was having, diagnosed the problem correctly as a bend in the phone, and gave me tips on how to get the touch screen functioning enough to get me through my business trip. I was ready to have a new screen installed, which would not have fixed the problem long term, Dan acted honestly and ethically, and solved my problem. Highly recommend this business for any issues with your smart device.

I’ve had to visit this store 6 times in just over 24 hours.
Day 1:
1^st visit — I cracked my phone screen and brought it to the store based on Unilocal reviews. They fixed it in 25 minutes (yay!) but within minutes of leaving the store the screen was intermittently unresponsive.
2^nd visit — I immediately brought the phone back with the intermittent unresponsiveness and was told they would fix it. I had to go back to work so I gave them my secretary’s number to call when it was finished.
3^rd visit — They never called to tell me if my phone was ready and I called multiple times and their phone went unanswered. I showed up on my way home from work and was told that they had installed a faulty screen. They didn’t have anymore screens for my phone and told me that I’d have to wait until they got in their next shipment. They said they should have that shipment by the next morning.
Day 2:
I called to inquire about the shipment arrival — nope — not there. Four hours later I call about the shipment arrival and this time, it’s there. I leave work to head over and get this taken care of.
4^th visit: When I walk in, the guy has literally no idea what I’m talking about (this is the same guy I worked with yesterday and just spoke to on the phone). They fix the phone screen in about one hour. I get back to work, relieved to not have to deal with this, take off the plastic on the glass… low and behold, there is a crack.
5^th visit: I bring my phone back to be fixed again. Told it’ll take another hour. I leave it behind because I have meetings to attend.
6^th visit: I return after work and pick up my phone. Seems to work — finally. The guy behind the counter says «Here ya go» and that’s it. No «Sorry about all that» or «Have a good night». Nothing.
This brings me to today… my touch screen isn’t working properly (read: ridiculous text messages to co-​workers). Unfortunately, I actually paid for this experience (feeling like a moron now).
So, if you need your phone fixed (even if it’s just a cracked screen) I’d literally consider any other place besides this one… or better yet, avoid the hassle all together and buy a new phone, it’s worth your time and your sanity.

Ifixyouri fixed my iPhone 6 & kept my iPhone 5 not good

They have just secured a loyal customer with 24 units. My sons Iphone 5s stopped working 4 days after it was a year old with no outward damage, simply put it would not boot up.
Took it to ungrateful thieves at Apple store and was told «nothing we can do, except sell me a reconditioned phone for over $ 300, in spite of it only being 4 days out of warranty.
So for almost 6 months I faithfully plugged it in for a charge every few days hoping some electronic miracle might occur. No luck, you would see a apple graphic every time it was plugged in for a few seconds than nothing.
Decided to try one more time and went to ATT service center and was referring back to ATT retail store who referred me to a new store near them, I Fix your I behind the Einstein Bagels on Okeechobee Blvd. and wow, they simply cleared it and reinstalled the new software and I’m back in business for $ 21, yes you read that right!
Next I will review the Apple Store, smearing their greedy behavior.

Easiest repair ever! I had an iPod 4^th generation that still has a lot of life in it, but the home button went out on me. I expected to scrap it and take my licks, but I figured I’d go down for a quote. I had tried all the quick repairs online and none seemed to work. I stopped by iFixYouri shortly before closing. Not only was the final price cheaper than if I sent it to someone on Ebay, I received a call back shortly after lunch the following day letting me know the repair was complete.
The staff was courteous, knowledgeable, and professional. I am very gentle on my tech, but if something ever went wrong again, I wouldn’t hesitate to check these guys out.

I have a white iPhone 5 and have gone to this location twice for help, both times A+ service! I had visited some other local «iphone repair» companies with zero luck and horrible service!
I first visited about a month ago with a cracked screen. They quickly replace the screen while the other repair places said they didn’t have the parts. The second time was to get the home button fixed, it had fallen off. At first I was told they did not have any white buttons but could either give me a black one or order one. When I went outside to call a friend to see what they thought I should do one of the employees overheard me and offered to give me his button (he also had a white iphone). I accepted the offer and they fixed it in 5 minutes and didn’t even charge me.
Fantastic service, friendly and very professional. Like I state earlier in this review, I’ve visited several other similar companies with zero luck.

While I was in Florida having fun at the beach I almost lost my phone to the tide. I was able to save it, but it was soaked through. Took it to these guys and they had it back to me a few days later good as new. Way cheaper than buying out of my contract for a new phone. Shout out to Vince for being so awesome. He knows how to take care of a customer.

I have to give credit where it’s due, so I want to update my prior review and should have done so sooner.
I’ve been in contact with Chris from ifixyouri and not only did he give me a full refund for the cost of my diagnostics, but ifixyouri has actually changed their policy and no longer charges for diagnostics on a water damaged device if they are unable to successfully repair the device!
I was incredibly frustrated by initial experience with ifixyouri, but I’m blown away to see how committed this company is to satisfy customers and work out any kinks. I’ve never received such excellent customer service when dealing with an issue.
I wouldn’t hesitate to use ifixyouri in the future (which will probably be soonerthan later, since our toddler just busted the screen on our new ipad :/​) and feel more than comfortable recommending them to anyone who needs a device checked out. Their rates are more than fair and I know there is someone at the wheel who is striving to ensure customer satisfaction.
Thanks Chris, you definitely changed my mind about ifixyouri.

Very impressed, I bought a living social certificate and used it for a back glass repair of an iPhone 4, once they received I had it back in my hands within 2 days, was a perfect transaction. I would have gladly paid full price and would highly recommend. Their customer service was excellent as I had to contact them via email and phone several times because I shipped to wrong address. My fault but they accommodated.

I am not sure if I should be very happy with these guys or if I should be suspicious of them. I sent them my waterdamaged iphone 4s for repair. The good news:
They informed me as soon as they received my phone and after a couple of days got back to me after they reassembled the phone. They informed me that the phone was still in a recovery boot loop and were unable to get it restored, and they were going to try the cleaning solution again. Another couple of days later, another email. It was still continuously rebooting, and they were going to try one more time. Another few days later, they reported that unfortunately they were not able to repair the phone and offered to buy it from me for $ 70. They could not refund me the cost of the failed repair.
I looked on ebay though and saw that water damaged iPhone 4S phones with similar issues are still selling for 100 – 200 dollars. So I ended up declining their offer because I figured I could get more money back if I sell it myself on ebay.
However, after we received the phone back I charged it for a couple of hours, to find out that it booted up again!
Obviously I’m happy that the phone works again, but I can’t help but wondering if this could have been a deceitful tactic that this company uses to buy fully functional iphones for 70 bucks. They can tell customers they weren’t able to repair the phone and anyone who accepts their offer will never know for sure if it really was irrepairable. Perhaps ifixyouri is making more money from buying and reselling ‘irrepairrable’ phones than they actually make from repair services.
Either that, or my phone just magically started working again between the time they last tried it and the time I received it back.
At the end of the day I would recommend ifixyouri, just don’t take them up on their offer to buy your phone if they claim it can’t be fixed. You’ll likely get a crappy deal, or in my case, a very crappy deal. I would have sold my working phone for $ 70 to them and then have had to spend over $ 400 to buy another one on ebay!

ifixyouri was not able to fix my water damaged iphone. Probably not their fault since it went in a pool. They were a bit poor on communication when things weren’t going well (several workdays between updates).
Also, another review below mentions a full refund guarantee. I was not offered a refund. I asked for one. They said they did the work promised so I had to pay. No problem. They did try, but, I want to correct that other review. Policy must have changed.

I love iFixYourI!
I dropped my iPhone 4 in the pool in May, 2011. I immediately turned it off, stuck it in a bag of rice, then waited the suggested (by the community at large) 4 days, and nothing. Totally dead.
As everyone knows, AT&T is of no help in this area. My only choice was to buy a new iPhone 4 from them at the street price of $ 600.
I looked online and found
, not far from where I live. Called them, got shipping instructions and shipped UPS which, since they’re close, was only one day. They kept it for several days, with constant — at least twice daily — emailed updates as to their progress.
It took a few days because, as it turns out, they had to replace almost every part in the iPhone. But they stuck to their $ 160 cap and overnighted the phone back to me. It was like a brand new phone (and I did not lose any of my data or settings.) I was extremely happy.
Two months later, my phone suddenly died in the middle of a call. I could not revive it (tried rebooting, hard resetting, recovery mode, syncing, etc…) Given the time that had gone by, I was doubtful that it could be a residual effect of the water damage, and worried about my options (again.) I called ifixyouri and without hesitation, they said I was still under their repair warranty. They immediately emailed me a prepaid return label. I sent the phone back to them and 24 hours later, they shipped me my repaired phone, again in brand new condition and with all of my data and settings intact.
Throughout the process their phone and repair people have been thoroughly knowledgeable and very friendly. I will continue to recommend them to many friends.

I’m very happy with these guys. Even though they were ultimately unable to fix my water damaged iPhone4, they were very professional throughout the process, and regularly communicated status and options to me.
At the end of a week of attempted fixes, I opted for a full refund, which they graciously provided.
It may be weird to give a «failed» repair effort a 4 star review, but I figure that people ought to know that these guys fully stand behind their full refund guarantee. Translation: There’s very little risk in giving them a try!

The repair done to my phone was terrible, and customer service wasn’t much better. I sent my phone to them from Chicago and paid extra to send it overnight and have them send it back to me overnight. The repair was supposed to take 24 hours, so I figured I’d ave my phone within 3 – 4 days. I sent it to them and didn’t get it back for over a week, because they didn’t overnight it back to me although I had paid for it as part of their initial fee. Not only that, they left the antenna and lcd loose in my phone, and when my fiancé called to see what they could do about it, they didn’t offer many solutions. I ended up having to pay for another repair locally.
UPDATE: Here is a message I received from them:
«Hello Estefania,
I’m sorry you had a bad experience. We do strive for 100% customer satisfaction and I can assure you that if you had something wrong with your phone, we would have helped you resolve the issue.
We do find it odd that in your next review (the one you left immediately after ours), you leave praises to another iPhone repair company that you have supposedly been bringing your your broken phones to for 2 years now. We have no record of anyone named Estafania A. in our systems, or anyone from Oak Park, IL. Why would you have sent in a phone if you had a local repair company that you have such close ties with that you clearly state in your next review that you have been bringing all your broken iPhones to? Something doesn’t add up here.
If you could please contact us with your order number, we would be more than happy to resolve any issues you may have with us.
At iFixYouri, we stand behind every repair we do. If you purchased overnight shipping, you are definitely getting overnight shipping back to you. Additionally, our systems are setup so that you, the customer, get notified each step of the repair process, from receipt of device, to shipping. We also do full outgoing testing to ensure that your phone is properly functioning when it leaves»
Along with my response: «On top of the fact that you didn’t fix my phone, but instead made it worse, you are rude. A+ for customer service there. I haven’t „supposedly“ been taking my phones there for that long– I have, I’ve been going since they opened. My fiancé sent my phone to you, not me. I would have gone to my regular place but he wanted to take care of it because I didn’t have time, since you feel the need to know the inner workings of why I sent my phone to you and want things to „add up.“ I believe he had it shipped to his workplace in Chicago and not to my house. Check for a Clayton or Clay Casanova, and I believe the confirmation was sent to my email address,
. You may have tested my phone, but you left the antenna connector loose and I couldn’t use my phone because I never had service. This was confirmed when I took my phone in to my local place with people who never questioned my motives, they confirmed that the antenna connector was loose. Why would I make this up? If you don’t have a record of any of this, you have a poor system of keeping track of customers. Your service gets an F from me and I will continue to tell everyone I know with an iPhone to NEVER send any phones to you because on top of having terrible service, you are rude.»
WORST customer service I have ever seen. I’d buy a new phone before sending anything to them!!!