Signal Garage Auto Care

I had a very positive experience with Signal Garage in West St. Paul today. I felt that Andy listened to my concerns and was very friendly also.
I have never brought my van there before but I will tell you one thing I will be referring my family and friends there.
Andy wasn’t sure if they had time to look at my van, give me a estimate and fix it all in the same day. But not only did Jay Thielen look at it, with Andy giving me a honest quote, Jay also fixed it.
The big thing is there wasn’t any mention of things that needed to be repaired as I have experienced at other shops over the years.
Heck, they even have a PINK WOMEN friendly sign to boot!!!
I feel like a honest and reasonable priced repair was done.
Keep up the awesome job!!!
I will be back.
Dawn M.

I like the idea of supporting local business so I brought my 2010 Subaru Outback in to repair the parking break actuator. Avi was friendly and professional. He communicated various repair options. The work was completed within the agreed time and the cost was below my expectations. I will bring my Honda in next

This review is a long time coming and I should have done it sooner, but whatever. From having a poor power steering flush, to having a poor tranny flush where I had to bring it back the next day, from them getting tranny fluid everywhere-​which I got a «pain in the butt to inconvenience you vibe from them when I asked for the mechanic to clean it up”-to piece of crap quality tie-​rods that were installed, I cannot in good conscience recommend this place to anyone. I don’t feel right going back to this place or feel like they would do a quality job at a reasonable price. Their labor rates are higher than all other places I have to been to and the owner, Rami, can be condescending at times. Finding a good mechanic seems like playing a crap shoot in this city. But, seriously, go find another place to give your money too.

I moved from California in 2011 and was weary of finding a new mechanic that I trusted. I found Signal Garage and have been going to them ever since. They are always quick, reliable, friendly and don’t talk to me like I’m a moron. They are honest about what needs to be done now and what can wait and for how long.
However, they don’t seem to offer a shuttle if you don’t want to wait. They do have a nice waiting room with sodas and coffee. They offered to give me a ride, but I was on my own in finding a ride back– thus, ending up waiting in their waiting room. While they are quick (I haven’t had anything done needing more than 1.5 hours), I am busy. I work full time and am in grad school. My time is precious. Having to dedicate almost 2 hours of my time is difficult. I think they could benefit from offering a shuttle to and from surrounding neighborhoods.
Other than that, I have no complaints.

We are very satisfied with the recent repair work that Signal Garage performed on our 2002 Toyota Highlander. Their entire team was polite and the repairs were reasonably priced. Thank you for fixing our CEL issue. We will be taking our vehicles to Signal Garage if we have any future issues. We are happy to recommend Signal Garage to our friends and family

I have been so pleased since I found Signal Garage. I always feel well informed, listened to, and I have never felt like they’re adding on things I don’t need or taking advantage of my lack of expertise. Their pricing has always been extremely fair and reasonable.
I trust them wholeheartedly, which is something I’ve never been able to say about a garage before.
I would recommend them to anyone, but especially to those who feel a bit intimidated by garages and cars as I do. I know another reviewer was a bit turned off by their female-​friendly message and literature, but I actually find it encouraging. They even offer classes for women to learn a bit more about what’s under the hood, which I intend to take at some point.
Their newsletter is indeed a bit goofy, but it makes me smile. I feel like it’s exactly what it is — a publication written by a family business, not a marketing representative. Somehow even the clipart strikes me as fitting.
My one complaint is that they don’t have loaner vehicles, especially as a single person with no local family… They are more than happy to drive you somewhere nearby if you need, though.
All things considered, I’d rather have a garage I trust who fixes things right the first time than go back to the dealer who offered a free loaner but who always seemed to insist I needed $ 400 – 600 in work when I brought it in for an oil change.
I’m so happy with Signal Garage. As far as I’m concerned, I have a garage for life.

I have mixed feelings about this place.
On one hand:
— Timely repairs.
— Upfront price quotes.
— (Mostly) polite employees.
On the other hand:
— The «female friendly» shit is so overdone it’s borderline condescending.
— Typically more expensive than other garages (with not always amazing results).
I’ll just go ahead and elaborate on the whole female friendly bit due to their being ‘certified’ as a «female friendly shop».
I get it. A lot of women don’t gargle motor oil, chat about intake manifold performance in the pisser or fashion vibrators out of spent Lucas bottles. Fair enough.
But I also don’t think that everyone with a ham wallet lacks the ability to learn without colorful clipart from the 90’s and explanations so simplistic the writers for Bob the Builder would lurch.
_​_​_​_​_​_​
Did –you– know that brakes STOP your car? Here’s how!
You see a bunny and you suddenly need to stop! What to do?
When you put your foot on the brake, the stuff that we fix for you works and your car comes to a halt!
Good job!
_​_​_​_​_​
Yeah. That’s not that drastic of an exaggeration.
To be absolutely clear:
I believe the literature and clipart BS they put out are simply ill-​conceived; I’ve never been patronized by any of the guys in the front so that’s not where my qualm lies.
A garage can be a generally friendly place without the Nick Jr. tactics, amirite?
I used to have a Sable back in the day that I brought here a couple times. The car was a piece (I literally drove it right off a rocky hill in Virginia without a seatbelt) and needed a lot of maintenance the closer it got to 100k. I was quoted a ridiculous price for having the brakes replaced here, so I took it to a friend of mine (who has worked as a mechanic) to have the work done.
A couple weeks later, I had to bring it in to have one of the bearings replaced. When I got the car back it was making an awful grinding noise every time I turned to the right (the side on which it had work done).
I brought it to the shop, expressed my concerns, and some guy from the back was told to jump in my car and have me drive him around the block.
He proceeded to blow me off, sigh repeatedly and tell me my friend was a moron who «couldn’t possibly know what he was doing» because he wasn’t currently working for a company when he replaced my brakes and that he must’ve fucked up my car. I reiterated that it hadn’t been doing this until I got it back most recently and he rolled his eyes and, not politely, told me my car was a piece of shit.
Thanks, brotato. I had no idea.
I told the guy working the front that he probably should keep that dude in the back (since customer service clearly wasn’t his forte) and he looked livid when I told him what happened. He said he would deal with it; no idea what transpired afterwards, but the car issue was taken care of.
The rest of my experiences here have been positive enough but the negatives I mentioned prevent me from coming back consistently.
For the record, I would’ve just run over that clipart bunny in a bonnet.

Took my Car into Signal for an Oil change (and forgot to mention I saw them here to get the discount!) Regardless I was shocked and highly impressed with the service I received from Dan who was at the desk. I will be returning here for all my automotive needs and will strongly suggest to others who may ask to go there as well! I wish more businesses focused on the customer the way Signal Clearly does.