Moore & Moore Appliance Service

Very disappointed my fridge is under warranty and I was directed to this company for a repair my fridge was only 6 weeks old at the time — it has now been 21 days and I have not heard back from this company nor has this company reported my problem to frigidaire — I actually received a nasty email from Mr Moore indicating that I was harassing his employees and that frigidaire would notify me — after 21 days frigidaire never notified me and when I called today to see where my claim stood it appears that Moore & Moore appliance never reported back to them — all in all my experience with this company has been horrible and I can’t say that frigidaire is any better — service guy who came to my house was very knowledgeable but the people in charge are rude

Apparently these guys are franchised under «Mr. Appliance» but I I’ve only ever had technicians come out from this particular location (Moore & Moore). So I can’t comment on the franchise itself but in respects to Moore & Moore, I can honestly say that these guys are the best! I’ve called on them several times over the past five or so years to fix various appliances in my house and they’ve always taken good care of me. Generally speaking the technicians are courteous, respectful and, most importantly, knowledgeable! They get the job done right. They always take the time as well to explain to me what’s wrong with my appliance and what needs to be done to fix it. Seriously the nicest bunch of guys. Thanks so much for taking care of me guys!