Centro America

The worst Taxi service ever! The owner is the equivalent of a delinquent Pimp from the 70’s. I feel terrible for the drivers, most were very cordial and professional. But the Dispatch team and the owner are the complete opposite. After a light snow fall from the day before, he tried to charge me and a friend $ 8.00 extra (from $ 14/​$ 15 for 2), when questioned he replied «the roads are dangerous because of the snow.» When i mentioned the current conditions, which at the time was less than an inch with no freezing rain or black ice. He replied «yeah I watch the weather as well, the roads are still dangerous, every service is doing the same thing deal with it’. My friend was running late for work so we decided to take the cab. Upon arrival, my Friend short on cash asked to stop at a atm. The driver contacted dispatch to locate an atm. The dispatcher was clearly outraged and annoyed. He started to yell on English over the speaker. «1^st they want a taxi, then an atm, and it’s 2 ppl! The driver then starts speaking in Spanish. (Which I understand) «calm down, it’s 2 young people. They’re just trying to get to work.»
the dispatcher goes on in Spanish, «oh I don’t care, look where they live. They have money. Charge them for the pick up, wait time to go to the atm, and to leave the atm and drop off. So $ 35.00. A cab ride which under normal circumstances is $ 15.00 had jumped to $ 23.00. Which was okay. I was insulted and definitely hustled. So I told the driver «that’s where I draw the line, 35.00 for a 8 min cab drive? No tolls or countys have been crossed were not paying 35.00 and we’re not tipping. Since this is how you treat your passengers. He relayed the message to dispatch, adding on that we understand Spanish. «The dispatcher replied in English, oh well this is America’s if tou don’t like it there’s the door. You can leave my taxi right now!» So I said» oh no, it’s against the law to eject your passengers on the road. And we will be going back to our original pick up location or I’m calling the police! «needless to say he obliged, and we made a u turn. After calling All seasons, we were given fair treatment and immediate service. Take my advice Don’t use Central America Taxi it’s just not worth it.

Wow straight up garbage service. Called to ask about their pricing and they hung up before I could put in the reservation. I called them back and after putting me on hold twice, they accused me of shopping around for cabs and that I would cancel on them, saying «now we know what you’re up to.» What does that even mean? When I told them that wasn’t the case, they said «sorry we don’t do that here» and hung up. Waste of time. Worst customer service.