Kim’s Tailoring and Cleaners Inc

I am wary of shoddy dry cleaners, who have destroyed expensive garments, charged exorbitant prices or questioned my integrity over workmanship issues. As a newcomer to Westbury, I did some research and tried one other place. I hesitated on this establishment because the exterior looked a bit shabby, and I didn’t see evidence of customer frequency. I actually asked a neighbor while he was dropping off shirts, who said he likes them so I tried them. I have now gone a few times. My clothes come out clean and sharply pressed and blocked. They do not staple ticket stubs onto the garment tags, which I find annoying. They are attentive and set realistic expectations: They noticed an iron burn on a dress (compliments of a shoddy place) and advised they couldn’t do anything about that. They also spotted a ripped hem on another dress (gift from same place, which clearly had an issue with dress hems catching on a machine: three dresses came out with ripped stitches in the same place and now I see it was four – Don’t worry: that was in Rockville Centre; gosh I hate them so very much). I really like their customer service. When I saw they did not completely repair said hem and returned two weeks later, they accepted my word. I recently brought some St John Knits to both clean and hem. They confirmed they foil all the metal embellishments and buttons. They are very courteous and nice. Their prices are so reasonable. The best dry cleaners I’ve experienced actually didn’t need me to point out stains, etc. I’m not there yet with rebuilding my trust in this industry to expect that yet… But I am so glad I decided to try them and felt they earned a post.