Valvoline Instant Oil Change

I’ve lived in the area my whole life. Through the years, I’ve tried most all other vehicle maintenance places in this area. You can’t trust most of these places to do what they are supposed to do let alone anything extra. Some of these places have left my cars majorly damaged because of careless work!
The people at this valvoline have become the only people I can trust for my car’s routine oil changes, inspections, maintenance, etc. All of the employees go above and beyond when helping me. They do all the things they are supposed to professionally and methodically while also happily doing little extra things like giving me a cap for my tires, putting the additives I bring with me into the engine, filling my tires with air, checking my battery, replacing lost clips, protecting my vehicle with paper and plastic, cleaning smudges. They always let me watch the work and are very respectful and personable. I love that the same people are there all the time. They know me by name and always take excellent care of me. They may not know everything about every car, but they are good people who know how to do their jobs while always doing their best to help.

My only question about this location is why cant I give it a zero? one star is way to good for it. the wife who should know better and avoid this place like the disese that it is went in to get her car inspected on sun ⁶⁄₇. They pulled a wheel to check the brakes and found they were new. Knowing they had nothing to upsell her they tried to tell her that her two week old wiper blades were streaking and the car would not pass inspection. Any car that is parked outside in the spring would streak I don’t know what windshield streaking has to do with a state inspection they should have washed the window and wiper blades which were not torn and tried again but I quess the carrot of that big two dollar comision got in the way when the wife told them to change the blades and give her back the old ones so she could have the dmv look at them the counter girl got abusive and refused to inspect the car. Attitudes like this are great and im sure this person thinks she deserves the $ 15 minimum wage people want 15 dollar minimum wage I think not. The unenployment office is more like it This location has outlived its usefulness and should close a borded up building would be an improvement

Stay away. Absolute nightmare. After running out of ⁵⁄₂₀ oil how are they going to ask me me if I wanted a different weight oil to add? The right way is to drain the oil that they already added then refill will a different weight oil. Not mix two different types of oil and hope that everything is ok. Knew I was going to have an issue when I pulled up and everyone was under 21yrs old. Stay away!

First oil change I got done here I thought it was fine. They forgot to change the the sticker that reminds you when your next oil change is which I didn’t think was a big deal. Therefore I still have my Hyundai sticker still up. 3,000 miles later I got my oil change done here again and the man told me the previous oil change I had done they only added oil and didn’t change the oil filter. He thought it was Hyundai since I had my old sticker up. I didn’t say anything to avoid conflict. Next he showed me my air filter that needed to be replaced. It was dirty so I gave him the okay to replace it.
Needless to say I went back to Hyundai for my next oil change and I still had my factory air filter installed which means Valvoline ripped me off yet again. Lesson learned

Greeted me before I could even turn my car off, good coffee, wifi, in and out before my coffee was even finished, and no upsell.

This place defines the word SHADY! From the moment you walk in all the techs try to avoid you and act like you are bothering them. You have to wait for the manager who’s never around the front desk to help you. The techs walk around trying to look like thugs when they change oil for a living. Its bad enough they overcharge for oil change, the service sucks. Avoid this place at all costs. I should’ve read the reviews before heading there. And to top it all off they try to sell you crap that you don’t need.

Used a Living Social voucher for an oil change last weekend. Was in and out in 30 minutes. Technicians even showed me the oil they took out, air filter, and the oil they put in. Very friendly and honest. Oil change was only $ 17 plus tax.

I’ve never left here without someone trying to upsell. Know exactly what you need. And no… U do not need a new air filter

Without a doubt the most expensive oil change I have ever had. A week prior I had paraglided in Austria for the same price– it made me wonder why I came home…
Came here out of necessity. I was long overdue for an oil change and not near my local service station. That being said, the service was fast and the waiting room clean.