Linda Antonietti – State Farm Insurance Agent

Great Agent and customer Service.
Best team!
They help you save money and with any insurance question you have.
I have recommend many friends and they are also very happy with the savings.
I highly recommend this agency.

You know,
It really saddens me to have to write this review, because some of my closest friends referred me to this person. The first year I worked with Linda, it was a pleasure. Her and I sat down face to face, things went smoothly, prices were as quoted and I felt like I finally found an agent I’d be with for the long haul.
Fast forward a year or so, and I miss a payment. And I missed it because I was out of state dealing with a death in the family. It was something I felt State Farm could overlook, but because I was 30 days past due (family first, sorry Linda), they dropped me. Not only that, but the owner of the business assured we could start a new policy and pick things back up. My priced increased a little, but I was willing to accept that given that I was MIA handling family stuff. Well unbeknownst to me (and Linda), my policy was canceled yet again, without warning. And for what reason? I couldn’t tell you. I called Linda immediately and she said she’d take care of it and call me back. Not only was she not notified of the situation by State Farm (her own company), but the solution I was presented with was to be downgraded and taken off of a mutual policy, to something «less than.» For a $ 100+ increase no less.
So due to a leave of absence because of a death in the family, I was booted of a policy twice, after reassurance from the owner that my policy would start anew; oh and one of her customer service agents that called me regarding my late payment, decided to try and upsell me life insurance, when I told her my reason for the late payment was that my aunt just died and I was away handing things. And the owner attempted to defend her employee. Her exact words were «I’m glad she tried to sell you that.»
I think the moral of the story here is that people should matter more than profit. There was a time when a death in the family was an understandable circumstance of life, and exceptions were made in such situations because companies were still allowed to be human. Sadly, those times are gone. What a death in the family gets you these days is utter ejection, with an even higher price tag for downgraded re-​entry. Somehow that is a justifiable response in this day and age.

I came in the office for a quote for insurance and the staff was very pleasant. The office is clean and organized. I really enjoy stopping in and will be back soon for a new policy.

Linda’s office is great. She helped me save money on my auto insurance. She completed a review of my financial needs and I opened a ROTH IRA. I never knew State Farm offered mutual funds. With the money I saved on my auto insurance, I am putting it away for my retirement. I highly recommend this agency.