Puffer’s Salon & Day Spa

If you’re debating it, go. This place is amazing! Everything was perfect: the services, hospitality and the little details. The entire staff was pleasant, helpful and fun! The steam shower is a great touch! Massage and facial were ridiculously relaxing. The spa itself is tranquil, intimate and comfortable. I am extremely particular about my nails (nothing short of a perfectionist), and the final product of my manicure and pedicure are perfect! The pedicure room is amazing. We brought a bottle of wine (great suggestion). The pedicure room is dark, relaxing, private and so enjoyable. It was the perfect end to our day! An additional benefit are the prices (it was unbelievably reasonable). Thank you Puffers for a fabulous day! We will certainly be back!

My first experience at this salon, and definitely my last. Went to get my hair cut using a gift card that my wonderful husband gave me for Mother’s Day. After waiting nearly 25 minutes past my appointment time, I walked out. What kind of salon that charges over 50 dollars for a hair cuts lets their stylists be this late for an appointment? Unacceptable.

Went here on the recommendation of a friend. I’m from out of town and normally my choice nail salon feeds me snacks, free wine, tea, water and soda and gives me great shellac manicures.
I was desperate to get in before a formal event so I took a mani pedi appointment and thought nothing of it. The manicure portion was nothing special and the pedicure I saw in a massage chair– pretty standard. I took extra care to be sure my nails dried before leaving hit a week later my shellac was peeling! And upon closer inspection of my pedicure, the polish didn’t even cover the whole nail on some toes!
At my place I normally get a little leg/​hand massage, but not here. I had doen tea, but it was cold. And my total was over $ 100!
I emailed them and they told me they guarantee their shellac manicures, so I was able to get a refund.
But I hear there are much better places and for way less.

I been around the block when it comes to salons and hair stylist. My spouse is military and I’m well versed at the challenges of finding new places every few years, all over the country and even overseas. I checked out two other area salons for various services with mediocre to downright terrible results. Aveda salons have usually been a safe bet over the years, so I decided to drive a bit out of my way to check out Puffers.
First, I had a stellar pedicure there! I loved the quiet spa area upstairs, especially the separate, private pedi area. The tech did a great job, allowed me to relax, bagged up my one-​time-​use pedi tools to take home. And the polish looked fantastic for a month!
From this experience I took the plunge and booked an appointment for a cut. I explained to the receptionist that I was looking to cut all my hair off and wanted a stylist who was good at short cuts. She quickly made a recommendation and I was booked for the following week.
I can’t remember my stylist name but she honestly gave me the BEST hair cut I’ve had in 5+ years! Seriously. She listened to all my requests, concerns, likes and dislikes and whipped up the exact cut I needed. It was super easy to style, but best of all, it grew out beautifully! I’m so bummed that we had to move and I’ve seriously contemplated making the hour drive back out to Puffers!

This review is about the spa portion, not the salon.
At almost 30, I’ve never done the spa thing. I guess I just couldn’t justify the cost, but my dad thought otherwise and got me a gift certificate for the Caribbean Energizer. Scheduling the appointment was easy and I got a reminder both via text and call a few days prior. Since it was already paid for, I just checked in when I arrived and went upstairs to wait. The therapist was a few minutes late to come fetch me, but I decided to let it slide as I was trying to be in «spa mode» and relax.
She explained everything to me, bringing me into the massage room first before showing me to the shower room to change. The bathrobe was so stiff and scratchy. Fortunately I was only in it for a minute or so until I disrobed for my salt and sugar scrub. The scrub was luxurious, and I opted for the stomach scrub as well. I guess some people are squeamish and don’t want their stomachs exposed but I was set on taking full advantage of this experience. I liked that she covered my eyes with a tissue and eye pillow while I was on my back.
I realized why I was given such a crappy robe once the scrub was done and I had to put the robe back on in order to walk back to the shower room to rinse off and enjoy a 15-​minute aromatic steam shower. I didn’t notice any aromas but the steam was exhilarating. There are shampoo, conditioner, and body wash in the shower so you can really clean up.
After the shower and sitting in the steam (which I ended up turning off early because I was dying of heat), I got to switch into a less stiff/​scratchy robe. I went back into the massage room for the full body massage. She used hot stones and they were heavenly. I know I dozed off for a while, and I didn’t want it to end. It was the best nap. Of course, all good things come to an end and eventually she whispered to take my time and meet her outside the room. She asked how I felt, and I gushed that it was wonderful and although I though massages and spa treatments were frivolous, I think I needed it. She brought me a second glass of water (I was parched) and let me sit and relax in the sitting area until I was ready to get dressed.
All-​in-​all, it was a very positive experience. I would go back again if I was given another gift certificate, but I’m just not the type of person to spend $ 100+ on pampering myself. If you are, I highly recommend the Caribbean Energizer.

Amandalee is the best eyebrow guru, and she recommended Sarah to me for my hair and she was right! Their both excellent. Love my hair!

I miss Puffer’s. A lot.
I got my hair cut at Puffer’s from the time I was 5. Rochelle is great! She always cut my hair the way I asked even when I decided to chop nearly a foot off when I was 13.
Massages at Puffer’s are THE BEST! To this day, every massage I get is compared to Jen. She’s really strong and can actually get all the knots out of my back.
If it weren’t so far away I’d still be going there as frequently as possible.

Just chopped off 7 inches of my mane. I am loving my cut and jet black color. I see KC now because my old hairdresser is no longer at Puffer’s. I also got a great eyebrow wax from Sarah. I am so happy!

I’ve been going here I think for about 15 years. It’s the only place that can cut my hair correctly (I have fine, pin-​straight hair). It’s not cheap, but the results are fantastic.
Everyone that works at this Aveda salon is super friendly, you get scalp massages before they wash your hair, there is a full service spa upstairs (I’ve only used the massage services and as the other reviewer said, Jen is excellent, but you generally have to book well in advance).
One downside is that they are in high demand, so you may have to book your appointments far in advance if you want a certain stylist and time of day.
It’s very popular for bridal parties and proms and is well-​known as the place to go to fix bad color or cuts.
Overall, the service is impeccable and they know me well! Yummy Aveda tea while you wait, too.