The Outlook Restaurant

Five for service — they are seriously on top of it (Kara is amazing). I am giving it a 4 because the menu does not have a ton of options for people who don’t eat meat… their buffalo shrimp last year was amazing — but sadly its gone! Bring back the shrimp! And put a couple more veggie options — a veggie burger would be awesome. But you can’t get better with the staff — so nice and accommodating.

Not only is the food terrible but also the service crew, right up to the manager, are unprofessional and rude. I have never written a negative review in my life but the way I have been treated the last few times I have come here has prompted this warning. I was discriminated against. They refused to take my reservation and then refused to seat us despite ample available seating. I will never return to this establishment again. It’s a shame because with proper management, the location and view is pleasant.

Awesome buffalo tenders. Good appetizers overall. Beer selection is decent — no craft beers though.

Friendly staff, AMAZING drinks, live entertainment every Friday, beautiful setting! It’s awesome to sit at the bar and watch the skiers at night while you listen to the band! Even the food is awesome! Worth it to check out!

Most people come to Nashoba to ski, I come to Nashoba to eat. I really like this little restaurant/​pub overlooking the slopes and I have been a fan ever since the first bite of my beloved Alpine Burger. I am not an avid skier, but discovered this place many years ago on my first visit to the haunted themepark attraction, Witch’s Woods, which inhabits Nashoba every October. I live about a half hour to forty minutes from the mountain, so The Outlook restaurant is not a place I visit often, but I do keep it on my radar when in the area. If you ski Nashoba it’s a no brainer to hit this place up after a day on the slopes. I also believe it’s a great choice when looking for low key, affordable pub fare and drinks while in the area.
Large windows at the Outlook face the ski slopes and in the winter offer a great view of the brave souls gliding down the mountains while I prefer to seek comfort inside with a burger and a beer. The atmosphere within the restaurant is very low key, maybe a tad dated, but yet very cozy and welcoming. A large bar fills the middle of the room while an ample amount of tables fill the space around the bar. A large stone fireplace sits at the far end of the bar behind a small stage where live bands can be found on the weekends.
As I mentioned above, I think Outlook’s burgers are surprisingly good, especially the one known as the Alpine Burger. This is the burger that has kept me returning with its black Angus beef, bacon, and cheddar cheese. It always seems to be cooked just perfectly. The rest of the menu consists of a few other burger choices and typical pub fare. On my recent visit this weekend we arrived late and were offered the very limited after 10pm menu. This menu features a few burgers and a couple appetizers. I was unable to talk my friends into the nachos so we split the chicken finger plate. The chicken fingers really hit the spot and were juicy and crispy all at the same time.
Service is usually fast and friendly. During the Halloween season the servers are in costume so don’t be surprised if Little Red Riding Hood comes over to take your order. Expect a very fun and lively atmosphere here.

We’ve been in here a few times to get drinks and pub food and it’s always been a fun and inviting atmosphere. We came by last night to get dinner, and loved that the place was decked out for Halloween and a lot of the staff was dressed up. The bartenders were very nice and attentive despite being very busy. The nachos were definitely some of the best we’ve had around here. All in all, great experience!

My husband and I had our wedding their March of 2009. The food the setting the day everything was beautiful. We went back again this winter and had the worst food, service everything. The new menu could not be any worse, The Chicken Marcela was the worse thing ever. It’s all about the chef and when you loose a good one and great management and get new chef and new management that is what happens. I would never tell anyone to go their ever again.
Wish I could say better but the truth is the truth.

Absolutely love this place. The service is fast and the bartenders are the nicest I’ve ever met! They know how to make their drinks and all have great personalities that make you want to come back. Great live music and so many tvs there’s always something for everyone on! They also have the best fries ! Try their sour patch kid drink!

The outlook is my favorite bar/​restaurant in westford. The food is great there and when there’s a sports game I am always there. I live in az for most of the year but whenever I am back I always makes sure I stop by. Would definitely recommend this place for people who haven’t been here yet.

My parents came here while my husband, me and my sister went snow tubing. They must have been there about 1 hour maybe slightly more when we joined them. My parents already wrapped up their check (which included 2 meals and 2 drinks) when we ordered 2 beers for ourselves on our check. All of a sudden it was a big deal that we were still there because the manager basically came out to chase us away… Even though we’re spending more money and not just sitting there taking up space. Really, a joke of a restaurant. Do yourself a favor, try not to stay too long if you have to go! Oh and be prepared to pay $ 10 for a couple if beers. Ridiculous. By the way, it was really dirty in there too. Random fries on the floor where we were sitting, and on the seats mushed on there. Not good. We were all pretty disappointed since it was our first visit there.

Omg, try the Shipyard Pumpkin but, be sure to ask Brtender Rick for the cinnasugar rim! It’s delicious!

This place was terrible. We went during the evening while Witch’s Woods was going on. It was packed but we were seated right away. Now, I realize the volume this time a year is really high, it’s been going on at least 10 years there so you’d think they would have a system in place by now. We waited 15 minutes for the waitress to even come say hi and were greeted by a very scattered, albeit nice waitress who seemed quite frazzled. We both ordered burgers and the only way to describe mine was inedible. I asked for medium rare and received a charred burger that tasted like the grill. The «angus» burger was definitely frozen and the bun was stale and hard. The waitress removed it from the tab and we left left hungry and dissatisfied.

The view is nice enough. The food is expensive and I went on a crowded night when witches woods event was going on thus the crowd. The waitresses were dressed a little provocative and young. I don’t know if they were dressed for the Halloween theme or what. The male bartenders were snotty and not attentive. I can live without going here ever again.

The Outlook is a fun and casual hidden away brew pub tucked inside the Nashoba Valley Ski area lodge loft. Inside a very laid back ambiance with beams, a fireplace and large glass window overlooking scenic pine trees and night skiers, I had a juicy Angus burger with sweet potato fries and a spicy Indian ale. A decent Saturday night getaway at a reasonable price.

I’m not coming back here ever. Here’s why.
4 adults, 2 kids. *VERY* Expensive. More than $ 140. (1 drink each adult). Two entrees, Two sandwiches, and a couple kids meals.
1. The onion soup was among the very best I’ve ever had. Truly very good: not over-​salted like lesser cooks do.
2. The person who got the BLT said it was great.
3. The person who had the fish sandwich said it was very good.
4. My $ 19 chicken parm was the worst I’ve ever had. Absolutely no taste. Even the marinara sauce that was part of it fell flat. I don’t know what to make of it, but I couldn’t get through it.
5. The person who ordered the shimp scampi (pasta dish) said it had no taste at all.
Waitress was nice enough.
All in all, absolutely not returning. Way over-​priced to have expensive entrees fall flat like that. I would have given it 2 stars but then I realized that this would imply that I might return, when I will not.

Great people, great atmosphere. After a day of skiing, riding, or just relaxing great place to grab a drink and a bite to eat.

I went to The Outlook yesterday w/​my wife, son and some friends after a few hours of snow tubing at Nashoba Valley Ski Area. The restaurant has a few things going for it: a large fireplace, wide selection of craft beer featuring Harpoon products, and a pleasant view of the ski hill. Note that I did not mention food. Or service. All four adults ordered a «specialty» burger medium rare. All four burgers were cooked medium well, underscore «well.» All four adults disliked the burgers. But we’d waited so long for our order (this at 1:30 p.m., well after the lunch rush) that we ate them anyway. Making the lame burgers even worse was serving the small, burned, dry patties on a large, dry roll that emphasized just how small the burgers were. Listen Outlook management, if your cooks don’t know medium rare from well you ought to move them from the grill station to a bussing job. In fairness, my 9-​year-​old is a club sandwich fanatic and he liked his mesquite turkey club on whole wheat.
Service was slow. The hostess looked genuinely panicked when I told her we were a party of 7, even though large parties are common at a ski area. I was told the wait would be 35 — 40 minutes. I noticed three empty, clean high boy tables that could seat 6 –7 people and a bunch of dirty tables waiting to be bussed. When I asked about being seated at one of those tables, she muttered something about the server just having been seated, blah, blah, blah. Twenty-​five minutes later we were seated. Bottom line on service is that the front of house staff are kids. Literally. It’s great that Outlook employs local teens, but please train them in hospitality before putting them in contact with patrons.
The bottom line is that The Outlook is a nice spot for apres ski or tubing drinks, but that’s it. Avoid the food.
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I’d give it a 3.5 or maybe even a 4 if comparing to other ski area restaurants. Pretty nice compared to them. Against regular restaurants, just a 3.
Great place to sit during ski season and watch the slopes. Great view of the hill. Brought my little kids to get them used to skiing. They stared mesmerized out the window at the skiers.
Service has been OK for me the two times we’ve gone (both at lunch).
Hard to believe people would show up off-​season. Not worth the trip without the skiing.

The definition of slapstick is that you aren’t the one getting the pie in the face. Today’s lunch would have been comical if it had been someone else’s experience and not mine.
I was at the Outlook with a large group from work. We had a reservation. They pushed tables together, but really should have pushed one more there as a person had to sit at the each end of the table cramped for room. It is not like they needed the room as I have never even seen the Outlook even half full.
They brought me the wrong beer. They also brought me the wrong meal.
I ordered the chicken parm. I know that it is too large a portion, but it was good the one other time I had it. The person sitting next to me ordered the veal parm. I don’t eat veal. I told the waitress that I was concerned that they would get mixed up and asked her to please keep them straight. I should have changed my order instead. When the orders came, she mixed them up. The meals were so heavily breaded and sauced, we could not tell them apart until we had each bitten into them. We sent our meals back. Sure. You are saying that was an honest mistake, but they were messing up many of the orders. Often the waitresses were trying to get people to take the meals that were brought out even though they were not the ones ordered. I thought that the service was terrible.
When the replacement chicken parm (for me) and veal parm (for my co-​worker) were prepared, the manager brought them over to apologize. In the process, he spilled sauce on each of us.
The list of mistakes went on and on. One co-​worker ordered a Rueben with onion rings. They brought it with fries. The waitress could not believe that he would not accept it anyway. A co-​worker ordered a beer and asked for a slice of orange in it. The waitress from whom he ordered it brought the beer as ordered and the other waitress — thinking it was a mistake — plunged her fingers into the beer to take out the orange. Yum.
I want to like this place, but I don’t. I gave it two stars because it has a nice view, it is easy to get a table, and the food is okay. The prices are high, the portions are too large, and the service can make me wish that I just packed a sandwich for lunch.
I can’t recommend it because the service is mediocre at best and horrible at its worst. The food is okay, but really expensive for what you get. I know some people think that large portions make up for it, but there is such a thing as too large. I would rather have better quality. The menu is pedestrian. There are no dishes that really stand out.
It may be a good place to pass the time as your kid takes a ski lesson, but it is not for me. I debated about giving it two stars, but settled on three. Average that to 2.5 stars.

This place makes a real good and juicy burger. I was pleasantly surprised at the burger I had here, it didn’t taste like the frozen and dry ones you get at many other places. The nachos were also very good and it was nice that they were generous with the topping on the tortilla chips. That unfortunately is where the raving about this restaurant ends.
I also had the turkey panini which I had high hopes for but it fell flat. The turkey tasted like some cheap, processed meat that would be served in the correctional facility I worked in. If it was served there though, there might have been a riot. I was also excited to see sweet potato fries on the menu, but they ended up being dry and flavorless. I wished I had ordered the regular fries that my dining companions ordered, they were crispy and very good.
The service was lackluster to say the least. The server wasn’t very attentive and hit on many of my pet peeves. My water glass was frequently empty and she wasn’t around much. She also dropped the check and left every single dirty plate on the table right up until after we left.
Would I come back? Maybe if I was skiing and wanted a drink and a good burger or nachos.