Fleet Feet Sports

I recently visited the Fleet Feet store in Westlake. The store was great! They had a great selection and the employees were very helpful. Not only did I get the shoes I was interested in, for a gift for my daughter, but also has a pleasant conversation with the sales person about running, shoes, and watches. The entire experience made my day.

I really like the people in the store. Everyone is knowledgeable and very helpful. I’ve gone to other running stores and I don’t need to any longer… Fleet Feet in Westlake has all my business.

I have purchased a few things and they were all exactly what I was expecting. I am currently training with Fleet Feet. My training program is a personalized group. I get the help I need, yet I also have a very good group dynamic.
Ron W

I am a swimmer, not a runner, but I have enough knowledge about the sport of running to know that you can’t just throw on any pair of shoes and expect them to work for you. The staff at Fleet Feet were super helpful in finding me the right shoe to fit my feet and my stability needs. She knew exactly which products provided the right support and was able to get me in a comfortable shoe. She also went above and beyond to show me a new way to tie my shoes in a heel lock to prevent my feet from slipping forward. I was so excited that I ran five miles that day!
Fleet feet has a great selection of asics, brooks, and saucony. All brands that I subscribe to, but continually go back to my faithful asics. Fleet feet also sells SweatX, which if you haven’t tried, you totally should go buy RIGHT NOW! SweatX is a local Cleveland laundry detergent that really gets the smell out of your synthetic work out gear.

This is a top notch shoe store. I was there on the 5^th of July right after the 5 mile Muddy Paws trail run. I needed new trail shoes and road running shoes. The staff were extremely knowledgeable and helpful. They also assisted me in getting an insert that has completely helped!

I am familiar with Fleet Feet from my years in the CHI. I LOVED Fleet Feet then and often went out for «chicks» night runs with the store and met some great fellow runners. FF was where I went for all my running gear, shoes, socks, sticks, etc. Needless to say, when FF moved into the West Side hood I was EX-​CITE-​ED!
I stopped in the other day because I was in dire need of some running shades to protect my precious peepers as I run in the sun. Options are limited, Oakley and Tifosi brands.
When I asked about the sun glasses the response I got was, «They’re sun glasses. That’s about it. I don’t think there’s much to know or say about them.» Gee, thank you, and so helpful. I went on to purchase them because well, $ 50 is a heck of a lot less than $ 180 for Oakley.
When I got home to look at my new shades I noticed that there were supposed to come with a case. So, I made my 2^nd trek up to the West Side hood to get my case. The same «helpful» male said, «Oh, yeah, I’m glad you caught that.» No, «I’m sorry for my lack of skills as a sales person and retail employee». (Not that I was expecting that).
I DID ask some running shoe questions while I was in the store for the 2^nd time (Hey, two birds with one… or two stones.). Mr. «helpful» was actually knowledgeable about the shoes and I had some renewed hope in his skill set as an employee of FF.
Overall, store is beautiful, nicely laid out, and easy to locate stuff. They don’t have a ton of stock but they have some nice items and the essentials, of course. Will I be back? Probably, but I’ll still probably go to the other running store simply because they have a bit more «sole» in their sales approach.

After having an awful experience at Vertical Runner, I was pretty excited to head up to Fleet Feet and try their «Fitlosophy». I’m not sure if we ever really went through the entire fitting process. My feet were measured, and I walked for the employee, but I guess I thought there would be more!
I sat down with Caleigh and explained to her the problems I was having with my current shoes and what I was looking for. Unfortunately, since the store is new, they didn’t have the Altras I was so interested in. However, Caleigh gave me a bunch of other options and we found two great shoes.
Since Caleigh has a degree related to exercising and kinesiology, she was able to completely understand not only my running history but also my background in dance. She listened to what I said and didn’t argue with me about the strength, size, or rotation of my feet. Instead, she help me find just the right shoe that is suitable for my feet.
After trying on shoes and finding the right ones, Caleigh also fitted me for a sports bra and let me try on several styles. Fleet Feet has the best sports bra I’ve ever tried on. It is comforting to find a running store with sport bras that go up as high as DD, unlike many of the stores in the area that have no selection.
Sadly, I wasn’t able to make a purchase but on my next payday, I’m driving right up to Fleet Feet to buy the right shoe and get back into training!
This was the exact experience I have been looking for in my three years of running, educated and helpful staff that doesn’t judge me and mis-​diagnose me but instead listens to what I say and understands what my feet need. I am definitely going to be a loyal customer to Fleet Feet!