Nc Servo Technology

Quoted and ordered 4 servo valves. Was told price break started at 5pc, tried to order 5 and they magically couldnt supply.
After order was placed, they changed model number, said the valves would function the same, and they do not. Tried to return for warranty to get properly adjusted, warranty return was refused, and basically was told to pound sand.
Guys a jerk, I feel sorry for the people that work for him, and customers that deal with him. Try Bluewater in port huron, MI for your needs.

I’ve had to deal with these guys a couple times and one time was pretty dreadful, the second time average.
The first time I had to deal with them, the repair of our servo motor took forever. Basically we knew the encoder was bad and they said they could repair it. So off it went and after receiving it, they said they couldn’t duplicate the problem. So they tried replacing some components and said it was fixed so they sent it back. A couple minutes on our machine and the control unit signaled the same problem.
So we send it back again and they say they’ll have to run it until they can duplicate the problem, which they do, but still don’t know what’s wrong.
Long story short, they couldn’t find the problem so they replaced it at our cost. It took them about 3 weeks to eventually replace the encoder which would have just taken them 1 week instead.
The second time we sent in the same model encoder from a different motor, they found that the LED was out, replaced it and returned it, no problems!