Abbott’s Frozen Custard

Came in randomly after dinner at 7:59 to try the custard. Girl behind the counter was serving someone and basically told us to get out before they’d technically closed. Places who treat their customers like this because they hire lazy kids need to rethink their management practices. They lost me as a customer forever. Congrats.

The best ice cream EVER. This is better than Little Man’s, Cold Stone, DQ, Freddy’s, TCBY, Menchie’s, or any other ice cream shop I’ve been to — whether a national chain or a small shop. Highly recommend the vanilla almond and chocolate almond, although it’s hard to go wrong with anything!

Always a great place for custard. Priced a bit high for the amount of dessert you get. Always friendly and the choice of flavors is always impressive. Can’t wait to go back.

As a Rochester, NY native I am a bit biased. Abbott’s is a staple during western NY summers and I was amazed to find it here in Colorado. It’s pretty much just like I remember, except I remember more sprinkles! I only wish it was closer to my house. 5 stars!

Ice cream here is alright. Love their peanut sundae on a stick, and their cookie sandwiches. However, every time we come here, by the time we get home (which is literally across from the shopping center stop light), our ice cream is soup. I understand it must be a pain to scoop rock hard ice cream, so they probably make it softer so it’s easy to scoop, but melted within 2 minutes seems a little ridiculous. They usually have a couple teenagers working, and they tend to be not friendly, very slow, so if there is a line at all, expect to be waiting for a bit. Also-​WAY too expensive. We will come back because it’s close to home, but I hope they consider this review and double-​check their temps when managers do not appear to be present.

I hate giving 1 stars… I was so excited that my husband was taking me out for ice cream (custard) and we were so disappointed. The staff was friendly and I the guy helping us was training. However, our malted chocolate almond shake was like milk and a little malt added. $ 5.75 I think for a 20oz? I had a sundae — the chocolate custard had no taste, fake cookie dough pieces and the marshmallow sauce had no flavor as well. It was also maybe 3 oz total — $ 5. The size of a baby food jar… Very disappointed.

This place has the best soft custard old school around. I have been coming here since they opened and I have dragged numerous people here and it is unanimous their custard is awesome. It is unlike some of the other reviewers claim of fast food milkshakes it is definitely not. In fairness, the very best thing to get hands down is a cone with fresh made custard. They always have vanilla, chocolate and chocolate almond with a rotating variety of other flavors. It is a small business and they are amenable and as fast as they can keep up when it gets busy. Their sundaes and cups are good but milkshakes malts etc they do ok at. Without fail, cone and fresh custard are top notch, so are their frozen desserts. If there is a bbq or potluck I am immediately assigned to bring an abbots frozen custard cake.
Give it a try, don’t get all crazy hipster foodie snobbed out. If an old fashioned thick frozen custard sounds great on a warm summer night, this is the place to stop in. They are family friendly and I like to support small businesses

Disappointed with owner’s attitude and lack of customer service attitude. We brought a group of eight 5^th grade girls to celebrate after performing in their school musical. When we arrived, there was one person working; he was friendly, working as fast as he could, and we were in no hurry. No problem. Then the owner of the store arrived to help out and things moved quicker — so far so good. Unfortunately, as we paid, the owner rudely chastised us for not calling ahead to let them know we were bringing a group in. Rather than thanking us for our patronage and after spending $ 60 on frozen yogurt, we were scolded like children — and we hadn’t done a thing wrong! We were not complaining about slow service. Our girls were giggling and happy — even more so as they got their treats. We were not stressed or worried about the time. The stress was his alone. Even the young worker remained friendly and helpful. For the owner to chastise us rather than thank us was unacceptable. There were many ways he could have handled that situation — even kindly suggesting next time we call ahead — to get his point across. Regardless, we were courteous patrons and he treated us with great disrespect. There are many other frozen yogurt options nearby; we’ll be frequenting those from now on.

I have drove by this place a bunch of times and decided to give it a try today. It is very nice inside and the service was just okay. Felt like an inconvenience. I ordered a peanut butter cup flurry. There was two tiny spoonfuls of peanut butter cup put on the flurry and only blended on about the top inch of it. The prices were extremely high for what you get. The custard tasted okay at first, once it started melting it tasted like a cheap ice cream you could order at McDonald’s. Mediocre.

I’m from Rochester so I fully understand the value of an abbots custard here in Colorado as I regularly crave the delights abbotts has to offer. This is a very close second to the «real thing». The custard was smooth and delicious. My kids and husband loved it and I was reminded of the flavors of home. However, the service was horrible! I always ask the server what you their favorite is and the one employee working only said, tersely, «I don’t have one». He couldn’t have cared less that we were there or what we wanted. I can’t stand when service is crappy. Fellow Unilocalers– if you work in food service– a smile goes a long way! Don’t be a d@ck!

Wow… yum. yum! Love everything about this place. Good value… the sizes are better than average. Love the employees. Good job everyone.

Love their peanut butter cup sundae but I found a hair in it tonight and the girl didn’t do anything about it. She didn’t offer to remake it or anything, just took the dish and threw it out. Very frustrating.

Amazing! The malt I ordered was really special, I had requested it be made thicker than usual, little did I realize just how thick it could be. After explaining the science of frozen custard the old gentleman began his recipe…
3 heaping scoops of powdered malted milk, 1 small cup of frozen custard and 2 full cups of milk, blend 2 seconds and serve.
The first ²⁄₃ of this treat was cooled chocolate milk with an occasional lump of dried malted milk powder, it gets better of course!
The remaining ¹⁄₃ was a superb blend of milk and malted milk powder the consistency of crunchy tooth paste (at least until the straw failed).
All is not lost however, I have now come to realize the value of fracking and would suggest bringing an oilfield service company along so that you could fully enjoy your malt to the bottom of the cup!

Best ice cream on the north side of Denver! I’m usually all about mixing things into my ice cream, but this custard is great in its natural state, pure and tasty!

HORRIBLE! My husband and I stopped here this evening for a Hot Fudge & Caramel sundae, we ordered a create your own sundae with Vanilla Walnut & Chocolate custards with Caramel & Hot Fudge. Well it was not good at all, the fudge wasn’t hot nor was the caramel and the walnuts in the Vanilla custard were rancid. If you’ve ever had a bad nut in your mouth (No pun intended) then you know the taste that gets stuck in there and you can’t get past it! We threw the entire sundae in the trash can right outside Abbotts door, I don’t think I’ll be coming back here anytime soon!
And the customer service was cold and un welcoming, Double Whammy!

Divine!
Here are the things about Abbott’s that make me happy.
1. My kids love it!
2. Great creamy, frozen deliciousness
3. Ice cream sandwiches and s’mores are extra fine!
4. The owners
5. They also sell the best damn hotdogs to take home.

Nothing special,.At least to an ice cream and yogurt affecionado like myself. I tried it on a night that I was craving ice cream big time.
Service — Average. There were two young kids serving up the cold treats behind the counter. It was a Wednesday night, and apparently these two had been serving it up non-​stop, according to the gal who took my order. That’s what she told the older gentleman behind the counter, in a tired & kinda complaining tone. I presume this older man was the manager or owner. Regardless, she shouldn’t have been complaining in front of the customers. Especially when she’s taking another order, (mine). She could learn a great deal from the customer service provided by the employees at Chick-​fil-​A.
Serving — GENEROUS. Do yourself a favor and order the kiddie size. I ordered a small and it was more like a super-​sized small (= medium to large).
Custard itself — Ho-​hum. It tastes just like yogurt or soft serve yogurt.
Häagen-​Dazs, or Ben & Jerry’s is so mych better. Heck, even Breyer’s (store bought) Ice Cream is better then what you get here.

first: frozen custard shouldnt taste like ice cream… it should be more egg taste than milk. Frozen custard is richer smoother, creamier and more luscious than ice cream. It’s ludicrous to compare it to Dairy Queen…
warning: this stuff is addictive.

Unimpressed with this custard shop.
Bland, boring offerings and highly inflated prices.
$ 4.60 for a double (July 2011)…that’s more than what custard goes for in NYC.
The search continues for a Denver area custard shop…

The employees here are SO friendly! So often, «High School Kids» working get a bad rap, these kids blow that stereotype out of the water. Good for them!
The flavors of the Custard are limited, but they offer some fun toppings, and will allow «Big Kids» (me.) to get the Kids Size. So that’s a plus.
The Custard was creamy and good. I prefer mine a lot richer, but I just LOVE dark chocolate and I know that’s personal preference. The flavor is definitely well executed, and the toppings make for a fun time creating combinations.
They also have a special where at a certain time, you get a free fountain drink. Cool beans!