AMC Orchard 12

Enjoy that this is in the orchards. Small theater is nice. Friendly staff at both ticket booth and concessions. Theater was clean and we enjoyed our movie.

Very poor planning staff to support customers during the Christmas break. With weather temperature in single digits, and ticket lines in excess of 20 people deep with a steady stream of police arriving, only one person manning the register with no sense of urgency. When asked if he could get an additional person to help, no one was available and he is not allowed to operate the register on the inside. For a business that is focused on customer experience, you would think that the management would be more aware of how their team is servicing the customer and the customer experience.

None of the automated machines work. Please turn them off. Everyone swarms from one to the next — terrible with a huge line. Plus for alcohol, but $ 10 for bad wine. Seats ok.

As other reviews have said, this is a smaller location, not a monster mega multiplex that you have to walk forever down endless hallways. the concession stand is centrally located and only a small distance from the theater that is screening the movie you came to see. Restrooms as well as other general areas are clean and if somebody spills some popcorn it gets cleaned up quickly. staff is friendly and respectful.

The automated ticket line is almost as long as regular tickets and only ¾ kiosks work. UPDATE. 2 of 4 automated ticket kiosks worked. Inefficient.

Great movie theater! Plenty of show times and conveniently located to plenty of shopping and restaurants with easy access from the highway

Had a great time here today. Very clean. Friendly staff.
There was a problem with the projector in our theatre so they gave us passes for another movie and still fixed our movie. We are happy customers.

AMC is overall my favorite theater chain, so I usually seek those out when I got to the movies. Add to the fact that I now live right next to this theater, and I’m here a pretty good amount.
It really is about «A-OK”-nothing amazing, but suits me just fine. It’s had a few renovations/​additions lately, including a «McGuffins», which is a small bar, so you can now take a drink into your movie, which is great.
The staff is friendly, if a bit spotty-​they can tend to wander from their post, but do hurry back when they see you.
The theaters are a pretty mixed bag, though the seats are comfy and the sound is good.
If you’re in the area and are looking to do dinner/​shopping and a movie, you really can’t go wrong here.

Staff seemed friendly but the bathrooms were filthy. The place needs to be better cleaned and kept up. I would have rated a 1 star if the girl at the concession and the customer service rep were very nice.

This is not an AMC theater worth going to. I would rather go 15 minutes out of my way instead of watching a movie at this theater. Although you see numerous people around it always feels like they’re understaffed since the bathrooms and theaters are left dirty. I’ve seen a multitude of violations in regard to food handling. A girl wiped her nose on her arm then went to scoop out popcorn that fell all over that same arm. Because it is so small, you have to get to the movies very early, or if you show up at a reasonable time like you can with other AMC theaters you might not get seats. Unfortunately, its very unpredictable and sometimes if you show up early you wait until 15 minutes before the movie before they let you in. Last time we visited this occurred because they were still cleaning but then we went in and trash was everywhere. I posted a picture of the trash left in the seat next to us. I will not be going back to this theater and would seriously advise for the amount you pay to get in to go to any other theater.

Gone waaaaaay downhill.
None, zero, of the self serve ticket kiosks work.
Then they put a hugely anticipated movie in one of their very small theaters.
The entire attendance was upset.
We s

This is a smaller version of most AMC’s. I don’t believe it has as many movies showing, but I love the location at the Orchard. It has great parking behind the theater. I am a big fan of location, location, location, and this is a great spot. There are tons of places for dinner and then a movie here. The staff is nice, and ticket prices are good. I never find their popcorn overly inspiring, but it usually never is anywhere. I give it five stars for just being a easy night out from parking to staff to comfortable seating.

22 jump street was awesome
As usual this theater is a great place to go
Nice people not to crowded

Eh, it’s an AMC. Same color scheme, same oversized comfy chairs, same overpriced concessions for the most part.
Tons of teens and kids…
So, why do I love it so much?
One word: Coffee.
I kid you not, this AMC has the best coffee, and when you are a cheapskate like me who goes to morning matinees, you want coffee. And, it’s ALWAYS fresh and hot. Not fancy. Just basic black coffee. But that’s really all I want at 9am at the movies.
And, the staff is always friendly, even at 9am. How cool is that?

Our favorite AMC! It has the most comfy chairs and it’s spacious compared to other theaters. The only down fall is the TON of kids that seem to be at this theater all the time. As you could imagine its difficult to enjoy a movie at times when it is flooded with noisy kids jumping seats and yelling across the theater. Oh well, it’s still our theater of choice.

This isn’t our usual theater, but it’s definitely a nice one. The actual theaters are very large and clean. There’s lots of space between the back of your seat and the row behind you, which is nice because what a pain it is to have someone’s knees bumping you every 10 minutes of a movie.
The concession stand only had 3 people working, and it took quite a while to get my order ready. However, the guy who waited on me was cheerful. That’s always a plus. Of course, the prices were more than slightly ridiculous, but what else can you expect?
The sound quality and picture quality in the theater was great, no complaints here. We weren’t in an IMAX theater, just a regular one, so no words about that. Overall, it’s definitely a good theater and I found very little to complain about.

It should be IMAX lite
We went to see the new Skyfall movie in IMAX on a Tuesday night. The place was DEAD which is prefect for those weeknights where you want to take in a movie without all the high energy of kids and teenagers bring to theaters.
The staff was friendly but they are also young so anyone who expects professional service from a bunch of 18 – 22 year olds, needs to rethink who they are working with. I puzzled me that some of the reviews talk about rude staff because it’s not the theaters fault, it’s that you’re dealing with kids and results may vary.
SO … there were a total of six ppl at the IMAX showing so there was plenty of space for us to kick it. The theater is NOT like your typical IMAX and more like those Capri Theaters that Harkins has. However, the sound in this place was incredible and it’s probably the best set up I’ve heard in a long long time. Even the previews sounded great.
As we were walking out, two girls getting off of their shift and leaving the place told us to have a good night. They were off the clock and could have just looked the other way. Instead they were kind and I appreciate that extra gesture.
All in all, I can’t say I’d pony up $ 30 all the time for this IMAX experience but a here and there thing is fine especially if you don’t want to battle the crowds.

Having two theaters close to our house, this is one of our «home» theaters. This one is your typical AMC, but I like that it’s a little smaller.
Management needs to really work on the speed of service at concessions. We went this past weekend and it was absolutely painful. The workers had absolutely no sense of urgency, no desire to move a tiny bit faster. When I got into line there were three people in front of me, yet it was a total of 25 minutes by the time I walked away with our large popcorn.

Nice, clean theatre with a device staff that works hard to make you stay pleasant.
Popcorn is consistent ices are yummy.

Wow it was a teenage and housewife mad-​house with the latest Twilight installment. Staff super friendly, popcorn NOT burned and Happy Feet 2 was a hit with the littles.
Great sound, comfy seats.