Another Plumbing Company

I have never written a Unilocal review before, but I’ve never been treated like this by any technician. We agreed to do several plumbing projects, including putting in a water line in the kitchen. Ron, the owner, did a couple small projects and then asked for payment in full before putting in the water line, promising that he would put in the water line in a couple days. I agreed, never thinking that he would take the money and run. But once Ron received the check, he stopped returning all phone calls and I have not heard from him since. I’ll be reporting him to the BBB, but until then, anyone reading this should look elsewhere. Shoddy work is one thing. This guy is unethical.

Wow, I totally understand the name-it’s code for «Use another plumbing company.»
Called for help as our mother-​in-​laws’ kitchen drain flooded her newly installed wood floors. Ron answered says «We’ll send someone out.» Three hours later we call again explaining the urgency and Ron says «That sounds like a drain problem, call John.» (John? Who is John?) We call John and are instructed «Tell the neighbors not to run their water until someone can get there tomorrow.» Wha? The floors are floating away and we’re nowhere near Hurricane Sandy and the response is to halt water usage in our neighborhood? Maybe we misunderstood, so we ask, «Any chance we could have someone here tonight? I mean, you’re the plumbing company on-​call for our HOA.» John replies «I can’t make it out until tomorrow» and hangs up.
Right. Why be listed as the on-​call service, tell us you’ll be out, then refer us to someone else whose expert suggestion is to halt water usage in the neighborhood as the solution?
Master plumber available on-​call 24 hours? How ’bout «Available 24 hours-​just not 24 hours in a row.»
Disgusted.