Lua Dao Fabrics

Bad customer service ever, they totally screwed up my aunt’s ao dai and refuse to fix it. If you wanna get your ao dai done, please do not come to this place

So they have potential to do a great job, you just have to prepare to come back 4 times & repeat yourself. I guess you get what you pay for. Both my sister & I came here to get our ao dai done for our engagement. First time around, it was for my sister. She’s from Rancho Cucamonga (San Diego) so she had drive 1 hour & a half to come here. She had to come back THREE times until they finally got her dress right, but they did a shitty job w/​her other dress so she ended up not even wearing it for her engagement photos. The Ao dai came out nice, but I don’t understand why she had to come back 3 times & REPEAT to them what to do. I swear it’s like these women don’t care what you say, they just do what THEY think looks good according to their standards.
Recently, I came to get my ao dai done for my an hoi. So since I know these ladies need very specific direction, I had to make sure I did everything far ahead before my ceremony. I made sure to clear 2 whole days for them. I ordered my dress (bridal dress) & my sister ordered her’s. We were extremely specific in our details & how we wanted the sweetheart shape to look because we remember that was one of the confusions a year previously for my sister’s dress. So we paid our deposit & came back a few weeks later to the promised date they said it would be ready. Guess what? It was NOT finished, & they didn’t even START on my sister’s dress. We came at 12pm because we knew we were going to have to have things altered again because we know these ladies don’t know how to take directions. We left & came back at 5:30pm that day, they promised it would be finished with our specific requests. We ended up cancelling my sister’s dress order because they just didn’t know how to keep it together. Again, they did not do the sweetheart how I wanted. They tried to make their job easier by forcing me to think that what I wanted was ugly & what they did looked good. Wtf? I don’t pay you to do what YOU want, I’m paying you for a service to do what I want it to look like. The sweetheart looked like a tube top & they kept trying to convince me it looked good. Then they said if I wanted to change it again, it would take another couple days. I SNAPPED. I told them I’m a business owner & don’t have time to drive 2 hours here & back. I know it does NOT take a couple days just to fix a 3×3 area right between my bosom area. This is called LAZY. They kept saying it was impossible to fix, but the moment I lost my patience & started raising my voice, suddenly they said it was doable & it would be ready at 7:30pm. So I left to have dinner & came back, again they did NOT follow direction. They did NOT cut out the area I specifically told them, 3 times now, to remove. One lady was disrespectful & yelled at my sister, repeating herself over & over saying it was impossible… When clearly they had just promised that it WAS possible to do. These ladies are rude & lazy. If you have a lot of time on your hands to repeatedly come back, by all means, come here. However, I was here from 12pm-​9pm, & I drove 2 hours to get here & another 2 hours back to San Diego. Good thing I lied about my real ceremony date & had this thing done earlier than the date I was having my engagement. I would’ve been f-​cked because these ladies kept claiming «it would take a couple days». ONE good thing that came out of this, they ended up giving me a discount for all the inconvenience. I can’t believe how rude they were, after all the business we provided for them. My sister referred 6 different brides here, & that’s the thank you we get. Never coming back! I’m a very patient person, but wow these ladies challenged me on a whole different level… They need to learn how to talk to customers. We are not children you can just yell at for a shitty job that YOU did. Follow… directions… How hard is that?

Worst customer service ever! Came back 4 times for my ao Gai and they still didn’t make it right. They forgot about my bridesmaid ao Gai and didn’t make it on time for the engagement party. What kind of business is this? Collect someone’s deposit and when we come for it at the promise date the dress wasn’t even started on? RUN AWAY.

I had my ao dai custom made here for my dam hoi/​engagement and it turned out beautiful for a great price! They definitely know how to use the fabric you pick out!

Terrible place with horrible people. Came here to get a custom ao dai for a wedding and had specific directions on how it should look. I put down my deposit and came back after two weeks to find out that my ao dai was done incorrectly. It wasn’t how I specified it to be and I told them such, however they refused to remake it, had me pay for this unwanted ao dai AND an additional $ 50 to make it the way I had wanted it originally! I agreed to it and they told me to return in 3 weeks. When I came back they didn’t even have the ao dai done and proceeded to tell me that it was my fault it was done incorrectly and it was my fault that the ao dai wasn’t finished. Terrible place with even worst customer service. DO NOT go to these women UNLESS you want to be scammed out of $ 200.

I just had my Dam Hoi this past Sunday and I could not have been any happier with my custom ao dai. My mom, aunt, friend and I drove up to bolsa 3 weeks prior to my date which also happens to be a week after Vietnamese new year. And if you’re Vietnamese and live in SoCal– you know that this area is intense and all ao dai shops are incredibly busy and prices are marked up a bit more.
We traveled to 6 different shops before choosing this one. It was a long day. They had a good selection of fabrics and were incredibly friendly compared to our other experiences at the other shops.
My dam hoi was on ²⁄₁₄ and they said it would be ready ²⁄₂₅ and told them unfortunately that would not work, but they weren’t pushy and made an exception to have it done the day before (²⁄₁₃). They just told us to call them 3 days prior to remind them. I chose my fabrics and they measured me and we were were on our way home.
The price was a total of $ 170 for a custom ao dai and I am perfectly fine with that because the other shops were $ 250 for the same selection of fabrics. ALSO! They gave us the price $ 170 prior to them knowing that this needed to be «expedited» and did not charge us extra. The women there were very nice and incredibly helpful. If I had a custom ao dai made here in SD– it would have cost $ 250 with fewer selection of mundane fabrics.
Anyway. I was nervous picking up the day before my dam hoi because what happen if it doesn’t fit?! Right?! Especially reading the other reviews of having to go back 2 – 3 times to get the right fit! I didn’t have that luxury since I live in SD and they were busy due to the NY… Luckily though, I’m fairly proportional and my body is not weird lol. So I tried it on and it fit like a fckn glove! Success! It was so beautiful! I definitely would recommend this shop– they were easy to work with and absolutely delightful and especially accommodating.

I agreed with the last review by Phuong. They can do a good job but with super close supervision and direction from you and be prepared for some headache and confusions along the way. I custom-​made Ao dai for my engagement ceremony and my bridesmaids, a total of 5. The bridesmaids’ dresses turned out beautiful and only needed one fitting to finish since we selected very simple design for them. The girls loved their Ao Dai so much and didn’t even want to take them off at the first fitting. On the other hand, my Ao Dai took 3 visits to finish, and they had to remake the whole dress after my first fitting since the first one didn’t turn out anywhere close to my expectation (they offered to re-​do it with no extra cost since there was no way to fix what they had created, which was a pleasant surprise I have to admit.) My dress was a bit more complicated, I wanted sheer veil at the shoulders and chest with laces embroidered. Luckily they turned it around and pulled it off the second time. I gave myself about 1 month and a half to get the dresses done, I got my dress 1 week before the event. In the end, it was all good and we got so many complements on the dresses. Was I nervous? Yes! Would I recommend them, yes if you come to them with simple designs in your mind. If not you better give them pictures and clear instructions of what you want. I literally need to send them so many sample pictures for the dress and go over with them every single detail — the collar, the embroidery, the zipper, the sweetheart neck, the sleeves, etc.
After all, I am very happy with my Ao Dai. It looked elegant and classy with a twist of modern. The ladies there were nice and helpful, but don’t let them talk you into something that doesn’t look good. They have their way of convincing you to accept the sub-​par while they are capable of doing better. If you want to have great dresses without breaking a bank then go with them for sure. I hope you girls will have amazing dresses made here for your big day!

4.5 stars for my custom ao dai and 3 stars for the customer service.
To give my myself time and leeway, I came to get my ao dai custom fitted 8 months before my wedding in November 2015. They do have a nice collection of fabrics compared to other ones in and around Asian Mall. My wedding ao dai turned out great after coming back to the store a few times for adjustments.
Overall, I think they did a great job on my áo dài. Like any other Asian services, don’t expect them to be punctual and alway give yourself extra time to avoid the frustration.

The woman that helped my mom and I was so sweet and patient. She really took the time to help us find fabrics for our Ao Dai that we loved! Then she took the time to help us find matching fabric for our pants. She helped us design modern necks for our dresses. I got a high crew neck and my mom got a beautiful v neck. The dresses were ready exactly when promised. We tried them on and she made minor final alterations within an couple hours, so we had lunch and picked it up. I recommended them to my whole family. Prices were super reasonable. I can’t wait to go back for another one for my brother’s wedding.

I came here to get a custom-​fit traditional Vietnamese dress (ao dai) for my sister’s engagement party (dam hoi). The dress turned out great!
Fabrics + labor for a complete ao dai in 1 week cost $ 130 ($ 100 deposit). Bring cash because if you pay with card, there is a fee. Also bring the shoes you plan on wearing when you get measured and when you try on the dress. You should also probably wear the right bra to get measured because the ao dai is very form fitting at the top.
I was nervous about the whole process because my Vietnamese isn’t great, but the woman I worked with was super nice and helpful. She understands English, although it is easier for her to respond in Vietnamese. Since I came alone, she was really helpful in guiding me through the process and taking pictures for me to send my mom for a second opinion.
I showed her and another employee some pictures and described the color and type of fabric I was interested in and they brought several different options to me. I chose a semi sheer fabric (no embellishment) so they sewed in an extra lining to my dress. I called the shop 2 days before our agreed upon pickup date and confirmed everything was ready.
The dress turned out beautifully. It is fitted well and the construction is good. They can do any fitting adjustments while you are there in the shop, so I had my pants hemmed. My family is really happy with the dress as well, and plan on getting more dresses made for the wedding ceremony.
Overall I had a great experience and would definitely come back!

So I got my crown done here. It’s nice but the fuc*ing shi*t process of it was horrible! They promised in two weeks it would be done. I ordered a gold crown with gold glitter on it. I put Down a $ 20 deposit and had the balance left to another $ 20.
3 weeks later (gave them more time)
I came to pick it up. The lady was giving me all kinds of different ones! She doesn’t even check orders ! Then She said, «oh I might of given it to someone else) wtf? Then she told me «oh we didn’t make it yet» (mind you, my wedding date is around the corner) I got so angry ! Then she says come back next week. I went home feeling very nervous … So I came back within an hour to show her my wedding ao dai pants so she can match it. Turns out she never wrote down anything (color or details) the only thing she wrote was my head measurement. then she said to follow her to find the fabric for it, Wtf. So if I never came back they wouldn’t even know what color to make!!! Ok so it’s Sunday that day they said come back next Tuesday .
(It’s Tuesday) I come in and there was the crown… «no glitter» and the crown didn’t fit my head … Wtf… So they had to fix it and told me «come back in another 3 days «I got super angry !! Then they said «ok. Come back in an hour, we fix it for u … And can u pay the money??’ OMG… The nerve to even say that!!! She should of paid me back Gas Money! I just walked out saying «I’ll pay when u do it right!» I finally got it, came out nice but OMG… «Never Again»

The good: great selection of beautiful fabrics I didn’t get the poor customer service like some of the reviews I’ve read.
The bad: the price. They are expensive and just kindda makes up prices as they go along.

This is my first time getting ao dai sewing because my mom wants me to wear it for my wedding. I checked Unilocal before I went and tried to keep an open-​mind.
First impression this place is huge with a big selection of fabric
That was all the good impression I had for this store. The rest was horrible. Customer service sucks, which I never have any high expectations when going to Vietnamese places, especially in Westminster. They were all busy to chat or keep losing track of helping me, their customer.
Then, it comes to price and lies…
One of the lady was like oh if I choose this silk, it’s gonna be $ 90 for just the ao dai (top). If i choose the lace, it’s gonna be $ 140. Then after I called and talked to my mom, because I had known nothing about getting an ao dai myself, came back and asked if she can do the whole set (ao dai and pants). She said alright $ 140. I was like can you do $ 100. I mean adding a pants is almost ²⁄₃ the price of the top??? We agree at $ 110 in the end
Then, i, of course called my mom again to double check, come back to decide to add a dress. it’s just a simple long gown, white lace with silk layer. She said $ 250, which I guess somehow «mistakenly» understand $ 250 for everything. Which the price makes sense because a dress is just like an ao dai, without the arms. Not until the end, I was told $ 250 for just a dress. I mean come on, your shitty material lace and labor cost $ 250? FYI, I just bought a brand new Vera Wang gown at Bloomingdale for $ 200+ plus tax… and it has a guaranteed return policy… right after I left your store.
Anyway, that’s enough for the pricing part. Now on the deposit part. At first, a dress and an ao dai, the deposit is $ 80 for $ 350 total. fine that somewhat makes some senses. However, after talking to my mom, now I decided we just do the ao dai (top) like the original plan. They jacked up the price to $ 120 and swore they never said $ 90! ever! I also overheard someone called them and ask the price, and they said $ 90 for a regular ao dai. Anyway, they said no pants, it’s $ 100 in the end, but I have to deposit $ 70. I mean wtf… this doesn’t make any sense. If I spent this much time to get the right material and measurement, I won’t just waste and go somewhere else, especially I drove more than a hour to go here. I’m fine with paying deposit, but this amount is not right. What if something wrong and you don’t want to fix it… am I just gonna lose $ 70?
At this point, I am too tired with their flip flopping and being so embarrassed with my fiancée — a white dude, who doesn’t understand anything. They thought because my wedding is so close, I will accept whatever price they say. Wrong! They are not the only store in westminster. I also have an extra ao dai from my cousin, which is my backup plan.
A cheap business doesn’t mean lying and dishonest! I’d never ever recommend this store to anyone. if anyone wants to try, bring your mom, your aunt or whoever can bargain. Also, make sure to keep track of whatever they are saying too

We flew from Texas to Cali and this was one of our purpose is to find some Ao Dai for my SIL wedding that is coming up in November. We have been searching from one shop to another but didn’t find what we were looking for. Either other shops selections were very minimal or the shop owner were rude. After 5 shops we finally walked into this one. WOW… They selections of fabric were unbelievable. Aisles & walls of all type of different colors and materials of fabric. Minor problem is that it’s not the neatest store you can walk into. There’s even fabric tuck into showcases also.
There were two ladies there that was very very helpful. They cater to all of our needs and showed us every fabric we wanted to look at. They even gave us suggestions and ideas on what we should for and type of styles we can create out of these fabric.
Needless to say we ended up purchasing all of the brides & grooms family Ao Dai here. The best thing is that you can get yourself measured & the Ao Dai made here. Best Part. We lived in Texas and they’re willing to ship it us for free. I highly recommend this place.

Whaaaaa happened to all the fabric stores in Little Saigon!?! I was born and raised in the area, and grew up with a grandma who frequented these types of stores almost weekly. I was gone for about 4 years for school and came back now with my own personal quest to find fine ao dai fabric and was left with what I felt to be slim pickin’s… except at Lua Dao! They had walls and walls of hanging fabric from Viet Nam! I went in and found the fabric I wanted immediately (I’m pretty picky so that was a feat!) I found a pink fabric with embroidered/​sequined phoenix in the front… I was in love. The saleslady helped to put the vision of the ao dai together in front of the mirror. She also pulled some other fabrics similar to the style and color I wanted and wasn’t SUPER pushy (which is very valuable in Little Saigon because tiger Vietnamese salesladies are very common here). The saleslady did however try to tell me that she thought she liked this one other fabric better than the one I had picked out (kinda rubbed me the wrong way but it was probably just me being a slight Bridezilla haha). I have commitment problems, so I dragged my mom out to another store to keep looking even though I was in love haha, and the saleslady there was very friendly and told us to remember her and come back if we don’t find anything else and gave us her business card. Oh, she knew she was good… we came back. I tried to haggle and got 10 dollars off ($ 180 to $ 170; maybe I should have let me mom do it and could have gotten more but I like to act independently haha). $ 50 deposit and was told to come closer to my dam hoi date to get fitted (~2−3 weeks to complete an ao dai). Oh, and pictures were encouraged prior to purchase (so rare in Little Saigon fabric stores)!
Store was a little cramped, but most stores in this area are as well.
We then looked around for fabric for my mom and aunt. Aunt was easy to win over, but Mother was picky, if not pickier than I! The saleslady told us that they will get a new shipment in 2 weeks if mom and aunt wanted to come back then to look (they did… did I want to wait too??? Nahh, it’s love, right?) So, we will be back to get more fabric for ao daïs and to get me fitted… Will update! I’m so excited!
Fabric selection: ⁵⁄₅
Staff: ⁴⁄₅
Atmosphere: ⁴⁄₅
Pictures: Allowed
Price: Moderate, quoted $ 180 for a dam hoi ao dai with pants included

Poor quality and not so great prices. I’m
better off hemming and altering my ao dai by myself.

Excellent price for ao dai materials and easy going ladies working there. I’m having my wedding dress and ao dai made here since the labor cost was reasonable. My mom and aunt also got their silk fabric there at a very reasonable price.

Trong thoi buoi kinh te khó khan, kinh doanh co so thuong mai nhut là Chi Hà moi sang tiem không phi là de dàng gì phai can làm vui lòng khách den và dep lòng khách di. Cho nên Chi Hà phai có trách nhiem khi nhân viên du cho là nguoi thân cua mình cung phai nghiêm khac rang day de nghình du tieng tâm tot cho tiem bay gioi và phuc vu khách hàng cho tuong lai. Chi phai luôn luôn cai cách và tuyên day nhung gì tot de phuc vu khách hàng hoàn hao hon.
Làm an… không nhan phuc vu may hay sua hàng hoá cua khách hàng thì thôi nhung dã nhan roi thì Chi Hà phai xêm lai (quality check) truoc khi giao hàng cho khách hàng hoàn hao và làm tròn dich vu. Nhân viên cua Chi duoc nhac den trên …gì không hài lòng su quyet dinh cua Chi là Chu mà co tình phá hoai hoac sua hu hàng hóa cua khách hàng. Neu mình nhan hàng, thì phai làm cho dang hoàng còn không nhan thì thôi. Làm nhu vay thì làm sau mà Chi Ha nghinh du cho khách hàng cu cua tiem moi sang và còn co su gioi thieu thêm khách hàng moi nhut là trong thoi buoi tin tuc duoc chia se và se chuyen di rat nhanh qua he thong mang luoi toàn câu thì ai giám ve tham Little Saigon và nghé qua tiem Lua Dào mua, sam, may và sua áo dài. Kinh doanh thuong mai duoc ton tai không chi nho bán hàng mà quang trong nhut là phuc vu khách hàng phai là trên het.
Trong nhung loi gop y phe binh Cô nhân viên nói trên là nguoi thân cua Chi Hà dã tra thù riêng nhung Chi Hà phai có trách nhiem xem li truoc khi giao hàng cho khách hàng de tránh nhung muu thuan không can thiet mà anh huong xau den tieng tâm cua tiem. Trong dó mình cung không quên co vay loi khen tang gui den Chi Nga là mot nhân viên có trách nhiem và ti my trong nhung lan may và sua hàng cho khách hàng tu khi con chu cu la Chi Chi va Anh Hung. Mình rat hài lòng gi su phuc vu cua Chi Nga chính gì vay mà mình không ngai cho thêm tien tê cho Chi ay trong nhung lan biet duoc chính tay Chi ay phuc vu sua hang cho minh va gia dinh cua minh. Chi Hà nên lay dó làm nguon de cai tieng phuc vu khách hàng cang ngày càng tot hon.
Mong Chi Hà vui lòng nhan nhung y kien, loi khen và phê bình nói trên de giúp cho Chi duoc thanh cong hon trong kinh doanh co so thuong mai Lua Dào Fabrics duoc lau dai ve sau.