My Dentist

It’s looks like the may have hired new people because the staff and dentist are wonderful! They are attentive, flexible, and sweet. Also they do free nitrous gas!!! Never have I been to a dentist who offers that! They say comfort for their patients is there #1 priority. They even do Invisalign! Which is cheaper then a normal orthodontist, i would know i had braces for four years. Also because i referred my boyfriend they gave me a $ 50 credit. Im a hairstylist and have told so many of my clients about this wonderful office and will continue to tell everyone.

The dentist himself is good, but worst office and billing staff ever! This office sent me a bill and sent me to collections for over 200 bucks. I got my Eob’s and it turns out these guys actually owed me money! The billing staff openly admitted that they thought I had a different fee plan… I want to know why they didn’t update my account when they got the payments and Eob from my insurance! I have major concerns about this practice… legally.

Terrible service and rude billing manager. I have had a few problems. I recommended a friend that needed a tooth pulled go to My Dentist. They were denied service because Dr Krainik wanted the money to do a root canal and crown and they didn’t have the money so requested an extraction. They were told to leave because they couldn’t pay for the more expensive service.
I had an arrangement with a billing manager who is no longer employed there to send monthly payments due to an office error. That person left the company and now I have been sent to collections but received no phone call regarding this. I didn’t think your account could be sent to collections if there was a payment arrangement and monthly payments were being received. I was not receiving any account statements so figured all was good. The billing manager didn’t care what happened in the past and was rude and raised her voice. They are rude and I would not recommend this office to anyone.

This is a dental practice that I would advise everyone to avoid! On more than one occasion I have witnessed far more dental work being recommended than was necessary. I was advised of the work that was needed and naively consented, only to have at least one of my teeth damaged. Of course, the pricing is very high… someone has to pay for all the bells and whistles. I think the incident that vindicated my beliefs was when i asked for a copy of my most recent x-​rays, I was told that a consent form needed to be signed (expected) and that there would be a $ 35.00 duplication fee. As mentioned, this practice has all the bells and whistles, and of course among these toys is digital x-​rays, so all that was required was that they email me the digital file. Duplication Fee? I have seen this practice referred to as criminal on other review sites, I would stop just short of that however the integrity and genuine concern for patient care are not top priorities here.