U-Haul Moving & Storage of Midway

I arrived at 7:30am there was a line of people and 1 Person named Chris Helping at the counter. Watching him work the line was very surprising. Chris is great at multitasking. He was prompt to help everyone and he was able to help 3 people at the same time while also opening the store. He deserves a raise. I would go back to this location just to work with Chris.

Rented here many times with no worries. This time I am asked for an additional phone and they need to call one to verify. When did this change happen and why was it not made known. I am not one who carries a phone ²⁴⁄₇ so I was refused my truck. Penske truck rental next door let me rent one no problem. Guess I will go to Penske from now on.

I would give this place negative stars if I could. Rude staff, terrible parking layout, never have what you need in stock and don’t get your propane here unless you have half a day. I have tried to give the second and even third tries at getting it right but the service has always sucked. Never again.

Chris and his team are exceptional. I have visited the store many times over the past few weeks, as I have prepared our home to be sold and as we prepare to move our belongings. His team is always there with suggestions and remedies for my packing dilemmas. As I have had reservations for equipment, it’s always been there, clean and ready for pickup. They seem to have an answer to all my questions, even though they may be small or silly, they treat it as important and meaningful. Chris and his team is always there to lend a helping hand and offer multiple suggestions, I will miss that and I hope that the new location I move to and team is as competent and efficient as his. The bar has been set very high. I can’t thank you enough. I still have a few more weeks of packing to complete my move, and I actually look forward to it, well maybe. Let me also say that I love the concepts of U-​Boxes (for the storage and transportation of my treasures and property) and Moving Help. Thanks again.

This was a complete cluster Eff of a rental! Misinformation given on rental n then to top it off when I tried to get the trailer that would accommodate me the manager there called me a liar and told me he wouldn’t rent it to me. I don’t think I’ve ever been this angry and frustrated answer then have someone not give me the help that I deserve as a customer complete crap! Don’t rent from them I will never ever rent from U-​Haul!

above average uhaul location
+1 star, convenient location off of Beach Blvd
+1 large store with huge parking lot full of rental options
+1 the staff here know how to get you quickly in or quickly out of your truck rental
+1 star, uhaul pricing is lower than most other rental companies
–1 star, when I returned the truck after adding gas to the ½ mark, the worker there made me add more. it cost me 20 mins of time (there are no gas stations nearby) and another $ 15 in gas

I’ve been coming here for over 5 years. Chris sets a great example for his team and what Uhaul represents! Every single time I come in, his attitude towards his customers come 1^st! Make this dude your west coast trainer!

I am an event florist and I rent cargo vans for my larger deliveries. For a long time I used Enterprise but have recently switched to U-​Haul and will continue using them. Their process is so fast and easy and what I love most is that they have an after hours drop box for vehicle returns. They always have the vehicle on site and ready to go!

Good service. Still haven’t received my confirmation since I just dropped the trailer off. But it was pretty good.
A good tip: make sure to load ALL the heavy items to the front of the trailer. It makes a big difference on how much it swerves.
Good service. Ok product. Could have been a better fitting ball hitch I rented.
Would use them again.

I had a problem with my boat trailer lights. I called them and they told me they can help me, so I set up an appointment. As soon as I got there Chris hopped on it right away. He diagnosed the problem and took the time to show me and explain what needed to be done. He was fast and I was out the door in a half hour. The price was great and I left as a very happy customer. I will be doing business with them from now on.

Theses guys are friendly and fast! Hooked up the U-​Haul trailer for me and I was off! Check in was just as efficient. I Will definitely come back to this location!

Let’s face it: moving is a hassle. it is expensive and an overall rather stressful experience. I reserved my truck online in advance and the guys at this Uhaul location did their best to get me on the road asap. The return was easy and quick as well and with a little over 100 bucks for a 14 foot truck including 40 something miles, a furniture dolly, a box dolly and half a dozen blankets not a too shabby deal.

I don’t know who the other reviewer is, but my experience was PERFECT. Super easy check in. They only took a $ 75 deposit for my moving truck. When I returned the truck they immediately issued a $ 4 credit. I have never had a better truck rental experience in my life.
Let’s face it — I have good karma.

I had a toe hitch installed, in about 40 minutes. They were fast and efficient, and the price is the best around.

Fuck this UHAUL location. Stay away. If you like hidden fees and over charges then this is the place for you.

superfast service, had my hitch installed within 35 minutes~! also very polite customer service.