RID Stone – Granite Counter Tops

Absolutely terrible customer service. Job was done incorrectly and we asked for them to fix the problematic granite or the surface that wasn’t sealed correctly and they refused. So we have been stuck with granite that we don’t like.

Excellent service from Chelsea. Very helpful and continued to work with our contractors who kept pushing back our timeline. Thank you Chelsea !

I highly recommend without any reservations Ridstone and their team! I have had them to my home for three different projects (bathrooms, kitchen, fireplace).
The entire company (owner, project manager, measurer, installers) is extremely professional, timely, happy and cleanly. They are detailed perfectionists who take the time to make each job perfect! I have never encountered any problems with them and am always happy to have this trustworthy group of professionals back time and time again.
Their pricing is unbeatable, they have the widest selection of materials and lots of design ideas. Do not hesitate to contact and use them. I cannot say enough good things about them. I will not use anyone else!

Great job! Pricing was good and service was impeccable. Thank you Chelsy and Chris!

Website says they’re open on Sundays from 9−2pm. Sign on door says they’re sorry they’re closed today… I am sorry too, I drove from 2 HOURS from Milwaukee.
UPDATE:
The owner sent me a personal apology with regard to the location not being open, and a very nice note offering to go out of his way to remedy the situation. We ended up finding something that worked for our project closer to home, but I revised my review from one star to three for the effort made, which was very nice and much appreciated.
«Hello, My name is Donald I’m the owner of RID Stone granite and marble counter tops. I noticed that you guys stopped by to our location in Westmont, IL and couldn’t find us. I’m really sorry to hear that. Our sales person got sick that day and we didn’t have anyone to replace it that’s why we were closed for that day. Just wanted to ask you is there anything we can do and/​or help you in order to take care of this bad review? I’m pretty sure we can help you out with your project and make sure that you will get the best discounted price, quality product and take care of you all the way. As you see our reviews that we are really striving to provide our customers with the best service, cost and quality. Please email me personally to removed for any questions or concerns regarding your project and I will see what we can do to help you out. You can call me as well to removed direct cell phone line if you want to talk about your project and/​or make an appointment with me.
Thank you !
Sincerely, Donald with RID Stone, Inc.»
**Posting a second review since help is not allowing me to adjust the # of stars on my original review.

I had this company grind, caulk and polish my white marble floors. It was about 1200 Sq feet of 22 year old stone that now looks better than the day it was 1^st installed! They worked 10 hour days to get the job done and protected our furniture and also cleaned up every thing when finnished. I would highly recommend this company for any flooring project.

My husband and I are using RID Stone, Inc. for the materials needed in our master bathroom remodel and thus far have been extremely happy.
Before looking at RID we researched a lot in regards to finding a real wood vanity and this is something you cannot just walk out of a big box store with. Especially in the unique size we needed (68 inches). RID was able to fulfill our request of real wood, slow close doors, espresso finish for a price that could not be beat. Chelsea was are first point of contact and she was professional and extremely helpful.
We also ordered the Carrera Marble top which we are waiting on to be delivered. Donald came out to measure after everything was set and is also creating a marble trim piece to cap the mosaic backsplash.
Thus far a fabulous experience!