Enterprise Car Sales

LOOKING TO BUY A CAR or PURCHASING A USED CAR ?
ENTERPRISE CAR SALES is not the way to go, in my experience.
The employees are great, but, this is the second car I’ve purchased that Enterprise Car Sales has not honored the warranty.
First was a dodge grand caravan, bought the full 60k mile everything warranty, transmission went about 6 months in and the warranty I was sold apparently was not done right by Enterprise, I like and still own the car so I ended up paying for all repairs out of pocket.
After many calls to Enterprise, it just wasn’t worth the hassle, got nowhere, they acknowledge it was a mistake on Enterprise’s part but as the manager who had sold me the warranty left, after two years of phone calls, I continued to cover repairs myself.
Tuesday, purchased a Hyundai Elantra, and yesterday (Wednesday) was told by my mechanic it didn’t pass inspection.
Enterprise Car Sales directed me to Hyundai, the Quincy Hyundai directed me to the main Hyundai 800, I was told that I could open a case but that it was on Enterprise Car Sales, I am just going to pay out of pocket to get the 2013 car up to standard.
Yes, I am within the 7 day return the car period, but I like the car, it’s a second vehicle primarily for my children, just wanted to warn others that the cars themselves are well maintained, the sales people nice and knowledgeable, but Enterprise Car Sales in both cases has not been helpful once the sale is completed.

I wasn’t planning on getting a new car, but my current car need work done that would cost more than it was worth. I found a Chevy Impala on their website and went to look at it the same day. Jose was great and made sure to understand my needs and wants in a car.
The following day my car actually quit on my way to work. I ended up calling Enterprise back and they took care of a rental for me that day and by the following day I picked up my new car.
All the guys there were great. When I had many questions about the buying process Dean was able to answer them all. The whole car buying process was simple and easy. I would recommend them to any and everyone. Thanks guys!

Not going to go into crazy detail but I was happy with my service here.
I was looking for something small and affordable and José hooked me up with a Fiat — now I can park (mostly) anywhere.
I came here on a whim after receiving lousy service at the Kia dealership down the street. Good deals. Friendly staff. No BS.
Recommend.

I was looking to buy a car for almost 2 months and my search had me very discouraged until I happened onto Enterprise Car Sales. I was interested in the 2012 Scion IQ, a compact that isn’t often seen around this area, and Enterprise had it listed at a very competitive price. During my research, I found that they had listed the best price out of anywhere in a 100 mile radius.
I went to test drive and I was assisted by Dean, who was one of the best I’ve had the pleasure of dealing with. His approach (as everyone who works there) was no-​pressure and no hassle, he was very professional, knowledgeable and friendly. After my initial test drive, I thought about it for the weekend and anytime I had a question, I emailed Dean and he replied immediately (even though he was on vacation for the weekend), answering all of my questions and provided me with answers, links, etc. Whatever I wanted, he got the answer for me.
When I finally made the decision to purchase the vehicle, there was no haggling, no upselling and to tricks. No «manager» came out of the back and tried to pressure me into anything I didn’t want. I sat down with Dean and Brendan, who handles the financing, and they showed me my options for warranties and payments, again with no pressure at all. I had already secured financing with my own bank and that was no problem for them, Brendan drew up the paperwork and we got the process rolling right away. And most importantly, there were no hidden fees. The cost of the car and a standard doc fee. That was it. I paid exactly what I intended to pay.
Dean also happily ordered me floor mats and touch up paint (in case I needed it in the future) at no charge.
My only minor complaint was that when it came to providing the standard extras, they didn’t deliver exactly what I wanted. The «reconditioning» I was promised was an average car wash, at best (the minor scratches were not buffed from the exterior). And it’s also pretty standard to drive off the lot with a full tank of gas, and I left with a ¼ of a tank. It’s not a big gas tank, I would have thought they’d spend an extra $ 20 on someone who just spent thousands of dollars at their establishment… Also, the guy who put on my license plate almost jammed a hole through it with a screwdriver trying to put it on my car.
But these are minor complaints, overall, the service and the people were top notch and I would recommend them in a second to anyone who is looking to buy a car.

This Enterprise has an agreement with Central GMC down the street to provide warranty customers with rental cars. While I have experience with multiple different agencies throughout the U.S. This specific company, and this specific location go above and beyond the call of duty. The employees/​agents are courteous and professional across the board. The fact that I rent a car from them bimonthly or at least quarterly becomes a non-​issue due to their impeccable history with me. I specifically would like to point out the manager Steve who really shines out in the very busy location. His patience and professionalism in high stress situations shows his ability to be a team leader in an industry where many are condescending and dismissive. In my personal opinion I believe he should be promoted to a corporate position to train Enterprise General Managers company wide so that all may follow in his example.