The UPS Store

Comparing the UPS Store to the regular post office/​USPS is like comparing filett mignion to dog food, with the UPS Store winning the comparison of being the fillett mignion… I’ll let everybody guess who would be the ‘dog food.’ LOL!
Firstly the staff at the UPS store are MUCH friendlier and also more helpful. They go out of their way to make every customer feel important, and today was no exception. I was very impressed by there quick and friendly service. I was also impressed with how knowledgeable they were about everything. I have used them a few times in the past, though at different locations. But every time I have come to the UPS store, no matter which location I always have a good experience here. They know there stuff and some seem like they are not afraid to show it off. Showoffs! Just kidding of course.
The other thing which really impresses me whenever I go to one of their locations is how clean it is! When I compare them to USPS, the UPS Store wins, hands down! Everything is so much more organized, the counters aren’t all dusty and the smell is actually pleasant! Even though it’s a shipping facility, it doesn’t seem –or smell like one. I don’t know if they use air fresheners or not, but for someone like me with sensitive allergies to dust and therefore e a keen sense of smell, I notice the difference!
Most important though is how the word ‘fragile’ really means fragile to them. I have shipped a few breakable items using there service in the past, also including today Each time, my package has arrived in good shape. It seems like that would be a given in the shipping industry, but believe me I have had bad experiences in the past with other mail/​shipping services (no names mentioned… lol) and sometimes those items have gotten damaged.
For quick and friendly service, knowledgable staff and just a generally nice atmosphere go to UPS store if you can. I would LOVe to give them a six stars rating, but 5 is as high as it goes unfortunately for them, lol!

This UPS store is great! We have a mailbox there and our packages are always treated with care. All the staff are pleasant, and Mary recognizes us when we come into the store and welcomes us by name. If you need packaging/​mailing services, this is the place to go.

I just had to write a review for this place because I have used them several times when in town and they consistently offer superior customer service. As soon as you walk in the door, you are greeted. The people are extremely friendly and helpful, will tape up boxes for you, and ensure the customer is satisfied. They’ve earned my business and I will continue to go here every time I’m in Wethersfield, and tell my family about them as well.

Finding myself in urgent need of notary after town hall and the banks were closed, a private notary public who could not help me suggested trying UPS. The first store I called (Berlin) told me I needed an appointment; but the helpful staff in Wethersfield told me to come right down! I had no idea they provide notary public services-​in this particular store, all hours they are open and without an appointment. Bless them for being available at 6:15 p.m.

I have used several UPS store locations and each time I am surprised at how friendly the staff is and the Wethersfield location is no exception. Extremely quick, efficient and friendly! I prefer them many times over the USPS which is a total nightmare! Thank you for always being so friendly and helpful!

As of late, I’ve been frequenting this UPS store location. They offer many services and actually carry a variety of office supplies/​mailing supplies in the store.
The staff at this location are always very friendly, there are two younger guys who are usually working when I stop in– both polite and know what they’re doing.
Most recently, I was assisting my dad with his ridiculous request to ship a laptop overnight to be in a different state at 10 AM the next day… these guys made it happen. This was a fairly expensive shipping event, and the guy at the UPS store asked if I was a member of AAA (which I am!) and informed me that I get a discount! I thought it was absolutely wonderful that he thought to ask (maybe he just felt bad that I was paying upwards of $ 110 to ship something?) and it seems like the people working here really are trying to get you the best deal for shipping whatever it is you may need to.
Seeing as it’s in a plaza, there is plenty of parking. The store is always clean and organized.

This was our first visit to this particular UPS store. We have used the chain in California and were very happy with the service. This location was just as good. We had to ship a care package to a German friend who is an exchange student in California. Her mom wanted us to bring the diverse items from Germany to the US and then send them. The wonderful clerk efficiently packed the items and we received tracking info on our receipt. Thanks!