Golden Nails Spa

Came here with my mom the other day. Service was very professional and friendly. I saw the make owner and he’s very careful and meticulous, which I like. He made sure everything was done very well with professional quality. My mom saw the female working there. Her manicure was a little rushed towards the end when another customer came in. However, all in all, we were both very happy with the services.

I have been here twice. The first time, I would have given the place and the experience three stars. After the production that was Friday afternoon at Golden Nails, they are lucky to receive 1 from me.
I get the same thing at any nail salon I go to — a fill in my acrylics and a toe polish change so the color on my hands and feet match. By «Toe Polish Change,» listed on most nail salons pricing boards, that means you sit in the pedicure chair, they take off your current toenail polish, clip them if you politely ask, file, then paint your toenails. I have seen this service offered for anywhere from $ 6-​$ 10.
First time there — wanted to get my toe polish changed and my acrylics filled. They were dead and the man (owner) and woman were there. The woman took me back to work on my toes. She took a long time (probably nearly 30 minutes) on them to just clip, file and paint, but I liked the way they looked — neat and even without all the poking, prodding, soaking of a pedicure. Then, she took me to her nail station to give me my fill. This service took a bit longer than planned because she did have to replace one of my acrylics. Almost the entire time she ranted about a new technician they had recently hired, raising her voice and expressing her distain toward her. I didn’t think this was super professional, but I understand frustrations at work and that sometimes you just want to vent. But after being there for another hour and 45 minutes, I was ready for her to just be quiet and get the job done. I really liked my nails and I didn’t think pricing was anything outrageous or different than what I normally pay at any other salon, so I happily left (and got home way later than I had originally planned). That night, I snapped my nail in my door (my luck!) and had to go back the next day. The man fixed my nail quickly on a Friday afternoon and I was good to go. Three stars for the slow service, the ranting nail technician, but a good looking set of fingers and toes.
Fast forward to this past Friday when I stopped in after work for my usual nail salon routine. I was told there would be a quick wait. I offered to make an apt and come back later, but the owner told me it would be ok, that he could fit me in. I waited for maybe 5 minutes before he sent me back to the chair to do my toes. He came back quickly and started taking off my polish. At 4:50, a woman walked in and said she was there for her 5oclock apt, but that she was in no rush. I assume the owner either forgot about her or was reading his appointment book wrong because he seemed very surprised and instantly overwhelmed. (the woman was working on another apt that showed up when I did). I could see his anxiety and suggested that he could just do my toes and I would come back for my nails the following day. He did not even get all of my existing polish off before he started slopping on the new color (without filing or ANYTHING) unevenly and streaky. After he was done, he didn’t suggest drying. Just told me it would be $ 12 for my visit. I was appalled. I should have walked out without paying as my cat could have done a better job at painting my toenails, but I sucked it up, paid and will not be returning. I will, however, give them one star for their terrible customer service, unapologetic practices and insane pricing for their quarter-​effort job they do.
My word of advice would be to definitely make an appointment at this place and make sure you leave yourself enough time for an extra long appointment and/​or enough time to leave this salon and go directly to a different one to have them fix the mistakes Golden Nails made… like I had to do last Friday.

Visiting from California and had an hour to kill in the area. Was in dire need of a pedicure and stopped in. I was the only customer on a Wednesday about 10:30am. Place was clean. Clinician was very friendly and did a great job on my feet, which were in bad shape. I wish that I could have stayed for a manicure, but my driver’s meeting ended early and I had to leave. Very affordable! I recommend this salon!

Today was my first time here. I decided on this place due to the reviews. I had a really hard time deciding what to rate this salon. My nails turned out wonderful, I am very happy. I would give the end results a 5. That being said, however, the service brought my rating way down. The length of time I was there (3 hours) for a simple full set would have been outweighed by the fabulous end result if the technician would not have been completely rude and out of line the entire time I was there. Not only did she criticize what I wanted done, the length/​color/​etc. She criticized my weight and told me I was fat (I just had a baby quite recently). I was speechless, and this alone despite the job well done on my nails has made me decide not to come back.

Updated review May 3^rd 2014.
Okay, I just went back for my third appointment. The second time I went the gentleman that works there did my nails. I was thrilled with the work he did and I would give his work 5 stars. However, the woman who did my nails the first time did them again on this third visit. I would give her 3.5 stars. The issues that I had with her the first visit we’re pretty much the same this time around. However it seems like when she does them I’m not immediately happy with them, but once I give them a day or two the excess polish wears off of my hands and I tend to be happier with my nails. One thing I’ve noticed is that when she painted my nails for some reason they don’t seem to grow out as quickly and I am able to go an extra week before I need to get them filled again. That alone is exciting for me because that allows me to save money. While it may not seem that I’m giving them a terribly positive review, I do believe that this will be my go to nail salon for quite a while now. After visiting several salons in the area I have been most pleased with this salon and will continue to give them my business.

It was good not perfect but I will go back one more time to see if the quality gets better. A little sloppy on my nail polish.

Super nice and very clean! The salon is large but there weren’t very many people there. A man helped me pick out my color and gave me a wonderful manicure. He was very polite and chatted a bit but he was so nice and very easy to understand! There was another woman working and she was very eager to help new clients walking into the salon. Will def go back!

I got a full set of acrylics for 27. excellent service, they’re so sweet :) they give you exactly what you want, he was very patient with me because I’m very particular about how I want my acrylics to look. they did an awesome job, and my nails look fab. I forgot to tip but I’m not worried, I’ll be back soon and I’ll be recommending it to all of my friends! :)

I tried this place based on good ratings and was very happy! Nice massage chairs. Nice professionals. Had mani-​pedi and brow shaping for $ 50. Very happy.

Phenomenal client service and after having a terrible experience at above all hair and nail I would redirect everyone to this nail salon any day!

Got a pedicure here yesterday and a shellac french manicure. Jennifer, the owner, was very nice and did a wonderful job! It is sad that it’s not busier in there because they’re nice people, the salon is very clean, they do a good job, and are very friendly. I’ll definitely be back whenever I need a pedi.

I just popped in this salon because I had some time while waiting for a client. The salon is very clean, bright, and aesthetically pleasing. There was no wait and one of the owners got started on my shellac mani right away. He was very friendly and even chatty — which is rare in these salons.
He painstakingly trimmed my cuitcles and the shellac came out with a high-​mirror shine! Granted, I will have to post a review on how long the shellac lasts, as that’s my barometer for a good manicure!