Be Green Carpet Cleaning

I can’t really comment on the cleaning experience because I had to cancel with them. My issue was with Mike from the Las Vegas location. I had set up my appointment for a Wednesday, I found a great deal off of Groupon for a $ 39 cleaning. I called him and he told me not to purchase the Groupon so that the technician can make a bit more money and he will honor me the same price. So I agreed, it’s seems fair. Throughout the conversation Mike did not mention any policy’s about cancelation and how much timing I have. A family emergency had come up and I wasn’t going to be available the time of the cleaning. So I had called Mike the day before (Tuesday) to cancel and reschedule. I get a call back from him, his tone was very pushy and unprofessional, the fact the I have to cancel on so short noticed irritated him. I politely told him I apologize and I have a family emergency I have to attend to, that’s why I’m calling to reschedule. He was furious that this situation was a burden for him. I felt not valued as a customer, he even told me to «make accommodations». I felt so insulted, it felt like I had to place my family second in order to accommodate his needs on losing money from me canceling, who in their right mind says something like that. There is no way this individual can treat customers like that. It’s all part of business when working with customers, people tend to cancel and reschedule, it’s part of life that SHIT happens and its is a priority when it has to do with family. Definitely not going to use this company again. Just an FYI, if you don’t wanna get your ass chewed by this individual who has poor work ethic skills, pay the extra $$ money and go with a better company. I’m pretty sure the cleaning would of sucked too.

Tyler provided great customer service. He showed up right on time and was professional. He was very informative in educating us on how to maintain our carpet in the years to come. It ended up costing more than we were planning on but hopefully it will all be worth it.
Tyler also helped us learn how to take care of our personal vacuum at home and hopefully this will help us maintain clean carpet. Thanks!

This was my second time using Be Green Carpet Cleaning and I’ve been very pleased both times! The first time was through the Groupon but they consistently have GREAT deals throughout the year so I’ve never paid full price (everyone loves a great deal and a discount!) the technicians have always been super friendly and professional. They showed up on time and did a great job. They were quick but thorough. As far as the reviews being mad about «up selling,» they will tell you about other services they provide and how much they cost. As someone who knows nothing about carpets or carpet cleaning, I actually liked it. It was informative, they tell you what they can do and what each service is for, and it’s quick. No pressure. So if you don’t want to just say «no» and they won’t bring it up again.

Not happy at all! If you have any pet stains on your carpet they cant get them out! They say they will come out with an up charge but don’t believe them!!! They were out three time and my carpet still smells like dog pee.
To top it off the guy at the front desk is hard to deal with and makes me want to throw my phone across the room every time I had to call back.
I think the $ 300.00 plus dollars we spent was not worth it at all!!!

Darn it, why didn’t I check the reviews before it was too late?
I, like so many, was taken in by a bait and switch deal.
I had used Be green three years ago for a rental — two guys showed up, cleaned my 400 square feet of carpet and I thought they did a fair job.
After that, Be Green called about every 4 – 5 months, asking if I needed carpet cleaned. Gentleman was always a little pushy but I rolled my eyes and dealt.
As I was eyeballing my high traffic areas in my own home, Mr. Pushy happened to call and even though there are literally five better deals on Groupon at any given time, I gave in.
The appointment was at a time when I was away from home. My husband, having not spoken to Mr Pushy, let the SINGLE cleaner in (for four rooms, stairs and a hallway) and assumed when he signed the invoice it was for what I had been told we’d pay.
I was quoted $ 295. I was charged $ 400 because the single cleaner that did a half ass rushed job added on those lovely add ons.
My favorite part was my sister came by two days later and asked honestly, «I thought you were going to get your carpet cleaned?»
I hate that they took advantage of a repeat customer almost as much as I hate I had to hire someone to clean up after them.
Do yourself a favor, RUN AWAY.

Scam!
Didn’t know I was going to be told to vacuum the carpets 48 hours after being cleaned! In the meantime there are ugly carpet fibers all over the carpet and baseboards. Wish I would have used a traditional carpet cleaning company… and read a few reviews first!
One of the guys who answers the phone/​schedules is rude and lacks enthusiasm.

Be Green Carpet Cleaning did a great job. I had left a message from a Groupon asking if they would service my area and they called back a ton! They left a message and then called again each day. I hadn’t made a decision yet and they started to get a little annoying, but all the calls made it convenient to schedule — they had called again! We hired them to clean our new house, all of it as well as the house we left. They gave the best price and the carpet looked really great when they were done!
I had a painter come into the new house the same day as the carpet cleaning to do some final touch ups on a completed job and Be Green told me right then that my warranty was now voided because there was another contractor there. I didn’t need my warranty, their work was great and the painter wasn’t on the carpet, but I found that comment a bit annoying. The only reason I’m not giving 5 stars is the annoying comment and the excessive phone calls. The work at both homes really warranted 5 stars!

I have used Be Green a few times for my couch and carpet. They do an awesome job and are always on time. Their staff is so friendly and professional. There products are safe and organic so I don’t have to worry about toxins being left on the fabric surfaces. I will never use another company and there tech is Lance is too cool.

I purchased a carpet cleaning from Denver Daily Deals for Be Green Carpeting to clean my carpets. They showed up and tried to sell me upgrades up to $ 600.00 the entire time they were in my home. Then, another man showed up unexpectedly, who was affiliated with Be Green and aggressively attempted to sell me an air duct cleaning. He looked at my furnace and I declined. After they left, our furnace mysteriously stopped working. Our furnace worked fine prior to them checking it out. I never requested any quotes for duct cleaning. The entire process was stressful and annoying. I would never recommend this carpet cleaning company.

The carpets were warped… likely from too much moisture left on the carpet, which was coincidentally by my jewelry cases. Items were later missing. The two young men came in unmarked cars, no uniforms. The one individual called someone several times and continually came back to me with pressure for additional services which would have raised the cost considerably.
Unfortunately I got this offer through a Living Social coupon and did not check the reviews through a Google search. Too Bad! I was a big-​time loser.

Do not use this company! They allow some VERY SHADY people into your home! A tech by the name of Conner was sent to clean my carpets. He made up a package to try and over sell me, and when I declined, he said «well are there any favors/​services you would like to trade for my services?»
Are you kidding me??? I was shocked, disgusted and incredibly uncomfortable. He actually had the nerve to ask me to trade sex for carpet cleaning!!! Really? What kind of business is this?
Carpets turned out ok, but I‘d rather have dirty carpet than a creepy pervert in my home.
Extremely uncomfortable and unprofessional!

Don’t hire this company if you have any chemical sensitivity at all.
After using Be Green through a Groupon last year, which ended up costing far more than planned once they up-​sold me, they called me this year. I guess I’d forgotten about the previous experience so I hired them back.
Because the guy is nice and polite, I will not give one star. But we were once again charged more than anticipated, and more important to me– I AM NOT BELIEVING THEY USE ECO FRIENDLY ORGANIC PRODUCTS.
My house reeks just like it did last year, of hard core chemicals. It reminds me of industrial cleaners from childhood. It smells like a public school bathroom in the 70s right after the janitor got done. I have a massive headache from the fumes!
I am done with Be Green.

Do not buy this groupon. I seriously think my carpet is worse off than before they came. It stinks like a nasty motel and the technician took a dump and clogged my master bathroom – how disgusting is that?
They say they will come back out, but I spent two days airing out my house to get rid of the nasty smell that I refuse to let them stink up my house and bathroom again. What a waste of a groupon and $ 414 extra dollars to germicide and scotch guard the carpet. Seriously this guy showed up in a dirty, old car, not a carpet cleaning van with a logo. I swear they rent crappy cleaners from the grocery store. I called and asked for a partial refund and they just want to come out and do it again – no thanks! I’d rather eat the lost money, but please please please, don’t book them or you’ll definitely regret it!
Contact groupon and they will give you a refund if you bought and have not booked. This company will ruin your carpet!!!

Surprised by these reviews. We have used Go Green many times. Never had an issue. Kevin helped us for the most recent cleaning. Professional, respectful, disciplined, focused. Had carpet and couches done. Well done.
Not a fan of the occassional sales phone calls though.

I have used Be Green a couple of time in our house. Each time they up-​sold us and I was a bit skeptical. There service was ok, but not great. Other companies were have used were better.
We purchased a Groupon for our rental house, $ 109 for 6 rooms and a hallway. When they came to the house they tried to up-​sell our tenants. We had warned them about the company trying to do this and told them to not agree to any of it, unless they wanted to pay the extra amount. They wanted to charge almost $ 500 more in up-​sales. They claimed it had to do with the dog urine on the carpet. My husband had been there the day before and didn’t notice any dog urine.
They called my husband to have him talk to the man who had come to the house. My husband refused the extra service and they refused to do any of the work. They said we could call Groupon and get our money back. Which is completely inaccurate. Groupon did not refund our money. The best they could do was to give us a credit our on Groupon account. This company is a total scam and we will never use them again. Don’t be suckered in by their deals, they are not deals at all.

Connor just left and so far so good.
I bought a Groupon for $ 69 (3 rooms up to 300sq feet and a hallway) just yesterday. I called and asked for the next available cleaning and was given a 10am-​1pm window. I get a call today at 830am saying they can come now… perfect.
I wouldn’t say he tried to up sale me. He assessed the carpet and made suggestions on what he thought I needed to do to get the job done (pets). Wasn’t pushy and didn’t pressure me at all.
He brushed, vacuumed, sprayed, and cleaned the carpets. Took about 1.5 hours.
I ended up paying extra for germicide/​deodorize for $ 89 so hopefully it’s worth it.
They do offer a 30 day guarantee and even have a refund policy.

BeGreen Carpet Cleaning called me about having my carpet cleaned again this year. I expressed profound displeasure on last year’s carpet cleaning experience.
They offered to clean our carpet & Treat the carpet for cat urine odor for free. Today our carpet was cleaned, disinfected, raked, vacuumed & treated for cat urine odor for free.
Connor did an outstanding job with great attention to detail. The former guy was in & out in 10 min. Connor spent 2 hrs. & 20 minutes.
Thanks! The carpet looks great!

I ordered a deal for carpet cleaning from Amazon Local for this company.
I knew I was taking a risk and it payout was pretty bad!
The guy came in and tried to upsell me another $ 500! The voucher I paid was only $ 69 and it was supposed to covered my entire upstairs. The guy that came over was pretty rude too. He was pretty unhappy that I said no to his upsell.
I was feeling bad so somewhat did an upgrade to the cleaning and ended up paying $ 250 on top of the voucher.
He didn’t do a good job, either.
Later, I found out that mu $ 250 Garmin watch was lost on the weekend he came.

I received a groupon gift from a friend for carpet cleaning and was skeptical about the company she chose.
But I must say that PETER definitely did a great job and can singlehandedly change this company’s reputation.
I have had other carpet cleaning services and had mediocre, at best, experiences.
Peter provided excellent service and was very knowledgable. He definitely takes pride in his work!

Maybe Be Green has listened to their Unilocalers. Or maybe I just had a better experience than most. Regardless, they (Peter, I think?) did a great job on my pet-​stained carpets. Customer service was great as well.
I did end up spending more than my Amazon Local coupon, but only to get a custom cleaning based on my carpet conditions. I’ll update if anything changes, but I wouldn’t completely write them off.