Cadence Convenient Care

Understaffed would be the best way to describe this place. Everyone was very nice, but after waiting nearly three hours to be seen, nice doesn’t cut it. Unacceptable.

Really long wait here! I’d try CDH or the Bloomingdale location over here, but still fantastic service!

Very disappointing. I have problems with having blood tests done. Previously, I ‘ve called ahead and asked when the head of that department will be there because she was very good. I called today and got a difficult receptionist followed by a antagonistic lab worker. Insisted there had never been a ‘head’ of the lab so I must be the one who is wrong — — then how come I’ve done it this way for years? Finally determined the woman I went to had retired. When I asked who would be recommended for someone like me now, the only thing I got was a bad attitude. No help. No sympathy. I was told that everyone there was equally good. I explained I’d actually had a bad experience there previously which just caused the antagonism to escalate. So, I called DuPage Medical Group. What a wonderful difference. Listened to me, suggested just the right person for me and gave me her hours. I will Never go to Danada Convenient Care again. I want convenience but also a caring attitude.

Very Unhappy. I called them and drove to the Convenient Care in Danada and I arrived at exactly 8:28 PM with my son who had a fever for five days.
The door was locked and I knocked the full staff were there. A nurse and another staff came out the side door. The nurse listened to me about me calling and coming there with my son who had fever up and down for five days and I was asking him to be seen. She told me she was sorry but I can not be seen as they are closed. I asked her again and reminded her of the time I got there and her closing early. She turned around and left us standing there. I told her I have been a patiient of their Hospital and Convenient care for 45 years and she walked away. There was nothing Convenient of Their Care! I later called the Hospital and spoke to a lady at Customer Relations. That was a waste of time she did nothing but say I am sorry that happened. Great Customer Relations!

Tucked inside a doctors building.
Very fast when I just needed a quick vaccine!

This is a good way to avoid the hospital if you can do with the limited servies they have. They have a lab, xray and just a few docs to take care of you.
The lab did a great job with my toddler which is no small feat. They brought us a juicebox and crackers which is golden!
This is affiliated with Central DuPage Hospital, so you go through the same type of check-​in procedure — name, address, insurance card, etc. They do NOT have the tvs in the waiting area like CDH and there isn’t very much room in the waiting area, but it is inside and you can go out in the lobby area.
They just changed the hours so it’s not open very late in the evening (6:30 during the weekend and 8:30 during the week), so there’s –1 star for them. Otherwise I’d say go here if you have to have something minor done.