Motor Werks Certified

Motor Werks– Wheaton is small in comparison to it’s parent in Barrington, and it’s big brother in Hoffman Estates. But as long as it has Ed Wong in charge of it’s Service Department– it is just as top notch! Let me first say that I’ve been with Motor Werks for my last 2 cars and 12+ years– first at Barrington (Honda Accord), then to Hoffman (where I purchased & serviced my Mercedes Benz). The customer service has always been very good– but with Ed Wong– it is unparalleled! He is a very good communicator: listens well, reiterates the issues, explains in lay-​person terms, and is also honest, reliable, and guest service oriented. He is also a commendable multi-​tasker– without ever breaking a sweat. A gentleman that one likes and genuinely wants to work on ones vehicle.
My MB is relatively costly to maintain and repair. But Mr. Wong always makes it a bit more bearable: offering discounts when available, guiding which services may be more critical to prioritize, and recommending alternative fix-​its that may not be absolutely perfect, but will suffice on an aging (but still beautiful) vehicle. … On the subject of price– the MW Wheaton mechanic’s labor (per hour) is actually a dollar less than the ‘affordable’ (literally, it’s in the actual business name) mechanic in my town. So for a dollar less per hour– I get certified, highly trained and educated mechanics to work on my import car, in an establishment with the Motor Werks reputation, and the best service manager– ever. Perfect! And I’ll continue to travel to Wheaton (even though I live in Palatine– and it’s a 30 – 45 min drive) — for the foreseeable future!
Thank you, Ed Wong! Thank you, Motor Werks!
:-)