AMC Loews White Marsh 16

Would not go to this movie theater to see anything that just came out. Definitely go during the day if you want optimal viewing. The staff is hit or miss. Some of them are pretty on par for what you’d expect for a theater staff and the rest are rude or absent. You just can’t get to enjoy a movie because people talk or laugh or throw popcorn or all of the above if you go at night.

Very immature general crowd. Came here to see «The darkness» with the wife. During the movie. GROWN ADULTS kept rocking back and fourth like a rocking chair making squeaking sounds thru the entire movie and laughing.
People were also throwing popcorn everywhere. At the end of the movie. I witness grown adults just throw their entire meal on the floor. Like they were 5 or something. 2min after the movie it looked like a war zone with food everywhere on the floor. Even drinks.
Also before the movie. We were on the concession stand line and it almost took forever. I agree with some of the other Unilocalers when they say the concession stand is very slow. THEY ARE.
Lastly the ticket prices here seem to be high. But since there is really no competition in the area i guess they can charge prices like that.
Overall not really a bad theater. But they really need more ushers putting the noise makers out of the theater. Paying $ 13 per person to see a movie. I EXPECT TO ENJOY IT.

This fat old bitch that probably hasn’t seen a dick in over 50 years wouldn’t sell me a ticket for my son. She refused to let my 13 year old son watch neighbors 2 with his own father. Cannot believe that old hag. Don’t go to this movie theatre. P. s. could smell her stank crotch from moment I opened door.

The girl at the concession stand was incredibly rude, Fateama or something like that was her name. She needs to be fired. She should not be working in customer service. I’m definitely contacting the manager after spending a total of $ 60 at the movies and then getting treated rudely. Hopefully they get rid of her

I come here pretty often for movie premieres. This place is cool. I like that there is a strip mall right outside so you can go shopping after a movie. They sometimes have icees for $ 1 which is awesome. I always take advantage of that deal. Overall good theatre.

We come here often, mostly for free screenings of movies. I’ve always known this place was dirty and I am aware that all places are subject to bugs/​rodents etc. but I’ve never encountereda near infestation like I did tonight at amc whitemarsh. The lights were on and there were many many many roaches climbing up the wall of the back row and across the seats. We killed at least 10 of them before the lights dimmed an the movie started. We couldn’t even move because it was a full theater. Other people noticed the problem as well. I went to guest services but there was no one there but I talked to the girl taking tickets and she claims that they exterminate every other day and gave me the number to call tomorrow and talk to the person in charge of spraying.(which I certainly plan on doing). I’m thoroughly grossed out and could not even wait to get home to shower and wash my clothes. One more reason not to sit your food on the floor, or the seat next to you!

We used to go regularly, but honestly… it’s changed. It’s dirty, people are allowed in 30 minutes into the movie, cell phones in use, groups of loud obnoxious kids… not into wasting my money or gift cards there any longer.

I guess it’s a sign of the times — patrons talking back to the screen, texting (bright screens on handhelds), and discussing the movie while it’s playing.

I had an amazing time w my father, he is my best friend. Our choice movie was Star Wars.
While at AMC Movie Theater we had good customer service but the young lady was a little confused on why my dad gave her the ten cents when paying. It was so he would not have ninety cents in his pocket amongst other things.
The bathrooms were dirty toilet paper everywhere, sinks wet, and the list goes on .
I do suggest that everyone see Star Wars when they get a chance it was great and kept me asking for more.

It’s always a mad house, the theater and the parking lot. Staff is friendly and it’s clean. There’s one bathroom for the whole place and its all the way at the entrance so good luck if you have to pee during a movie.
They do let you butter your own popcorn which is always a plus

We came here to see daddys home… Haven’t been here in over 2 years… don’t plan on going back… we walked into the theater and there was popcorn… ever…where… and I mean everywhere… trash all the way up the isle… disgusting…

Never had a issue here at the AMC White Marsh. And now they have gone with reducing the actual cashiers with installing the automated machine where you can purchase your tickets. They are very user friendly, easy to use. And for you Rewards members, you still can swipe your card to get your benefit.

This theatre was enjoyable when it first opened, but now it has over-​priced tickets and food. I only go here early in the day or extremely late at night to avoid the crowds. The reason I go here is that it is convenient, and people seem to buy me gift cards a lot.
They will charge a significant amount for an additional sauce for your food and don’t usually pay attention to specifics of your food order.

Saw Jurassic Park on a Friday at 11am. Stood in line for 10 minutes to get Popcorn and a drink… turns out they put in the new Self Serve coke machines with all the crazy flavors… thats a second line. (They dont pour your soda anymore, you pay for the cup) 6 machines. 2 out of Ice. 2 out of Coke. Lady in front of us testing every single flavor of every soda along with her family, taking up both machines that were working. 15 minutes and still no drink. So in total 25 minutes… on a friday… while kids in the county were still in school. Got an attitude about it when I asked for a refund because our movie already started.
Imagine trying to get an overpriced soda on a friday/​sat night.
Get into the movie and the people in front of us were having convos the entire time, giggling, and snapchatting the movie and taking selfies. Another person took two phone calls… in the theater.
There is less distractions during the movies at the drive in, and chuckee cheeses.

Absolute nonsense! It was clear that a number of patrons for tonight’s 8:45 Insidious 3 movie were there to be agitators. They knew that despite the (personal) pre-​movie warning about talking and cell usage, it didn’t apply to all patrons. I sympathize with security, nobody wants to be falsely labeled a racist, and I tried to keep that in mind, but the agitators were so poorly behaved that it was impossible for myself or my 15 year old son to enjoy.
It’s safe to say I won’t ever be returning.
Let me also say I’m disabled, nerve damage in lwr back) and enjoyed an agitator knee the back of my chair 150 or more times.

I was here a few days ago to watch the Age of Adaline. The place was pretty empty for late afternoon. Staff was helpful. Lobby, restrooms and theatre were clean. Loved the reclining seats, very comfortable. Tickets, popcorns and drinks were a bit pricy but that was okay. Went back for Avengers: The Age of Ultron. Loved the comfortable atmosphere and enjoyed the movie.

This place was the bomb back in the days, but as time passes, it doesn’t escape the wrath of age. The ticket prices; however, kept on going up. The employees, less and less helpful as ever. You will see them standing around, chit-​chatting, doing absolutely nothing. The theater itself, dirty. Popcorn everywhere on the floor, dried up sticky soda stain everywhere. Them workaholic employees certain didn’t bother with it. The customers, all bunch of kids, yelling, screaming, chasing each other around. Almost reminded me of the employees there. And on top of that, the popcorn, why are they so small? Each pieces are the smallest I have ever seen.
It’s sad to see how this theater had gone down to the drains.

I love going to the movies but unfortunately with our schedules, there’s never enough time. We finally decided to have a date night and see American Sniper at white marsh. (American sniper is a great movie but NOT a good date movie because of how heavy and sad it is…).
The prices: not all movie prices are created equal. Here, 2 tickets put us back almost $ 22.
The food: the popcorn is pretty good. It’s not overly salty and you add your own liquid butter. But that means the bottom of the bag is pretty dry and bland. Also, all four dispensers of liquid butter were pretty much empty! We saw a handful of movie theatre workers just standing around so I’m sure someone could have refilled.
The service: I know I know there isn’t a lot of service at theaters but I wanted to note that these movie theatre employees are so involved with talking to each other that we walked by without anyone asking us for tickets. You know what that means– movie hopping all day long!
The bathrooms: Absolutely DISGUSTING. It’s a combination of theatre patrons being lazy and not flushing (I hate that!) and the theatre employees not cleaning. Every single stall I went into was unflushed, had wet floors and toilet paper all over the ground. Yuck!
The theatre: I don’t think I’ve ever been in a theatre so gross. Popcorn all over the floor, sticky soda stains… It looked like they hadn’t swept the theatre all day. There was trash just jammed behind all the seats. What happened to cleaning before screenings???
The sound and seats: sound was adequate. Seats were creaky and who knows what type of stuff was crammed behind my seat…
Overall, I don’t think we will ever come back to this theatre unless every other theatre in baltimore city and county closes down.

Being from Philly, I have a tendency to compare standard businesses in other cities/​states to those I have access to in my hometown. I saw a movie at this theatre with a few friends from the Baltimore/​Washington area. For whatever reason, I expected it to be cleaner than those in Philly, with possibly better service. But I was wrong…
It really wasn’t that clean. I’m talking the theatre area, and the bathroom. The ticket prices and cost of concessions were pretty much on target with the rest of the East Coast. But the workers here are just plain miserable. No smile. No «I’ll take the next person» –or– «How can I help you?» They just beckon you with their eyes… like little drones. I’m glad the movie was good because the rest of my experience here was quite lacking. Ah well, back to Philly I go!

I like this location. Besides it’s convenient location, I’ve had mostly positive experiences with the staff over a number of visits. They don’t do anything petty like give customers crap over bringing in Starbucks (which is conveniently located right outside).
Now, if you’re buying popcorn, I hope you’ve got time before your movie, because they are REALLY slow in regards to foodservice. You also might have issues if you’re trying to park at prime time, as it’s in the middle of a popular shopping strip (the Avenue @ White Marsh)