Depot Auto Sound & Security

I hired them to re-​wire my system and put in some new alpine component speakers that I bought.
They managed to hook up my new component speakers with in-​line crossovers to the existing old crossovers. So now I have two crossovers per side hooked up. They also wired each side differently. The passenger side has the tweeters sound passing through the woofer, instead of coming directly off the crossover.
Honestly I don’t know how this is supposed to be wired, but they should at least be the same. At least one of them has to be wired incorrectly since they aren’t the same. I have a feeling both are wired incorrectly.
When they finished the job i asked them where the old crossovers were, and Harry the owner told me that they got rid of them because I have the new alpine ones. He must not be watching his employees or he would have known that they re-​used the old ones AND the new ones.
They also soldered the tweeter wires and left them EXPOSED so that when the two wires touch it cancels out the signal and shuts the sound off.
They also managed to KILL the power to my fog lights while rewiring the stereo. Now I have to figure out what they did so I can get the lights fixed.
They also left one of the old tweeters STUCK inside the dash, and its now hanging around in my glove box because its still hooked up to one of the OLD components crossovers. Which means the tweeter output from the component is hooked up to a dead tweeter, and my new tweeter is not wired correctly.
When I asked Harry about it, he said «well you only paid me to install the new stuff, not take out the old stuff».
What a wonderful experience. And it only cost me $ 600.
I’ve uploaded pictures for your entertainment.
You should look somewhere else if you value your money and you car.

I could hardly believe my ears when I made an appointment that I was trying to coordinate with my sons college schedule for a repair and this guy yells because I was taking two minutes of his time. He stated that one minute is a lifetime to him. Crazy place. I am not going
On a side note if they install a speaker that is defective the jl manufacturer will not reimburse labor or shipping either way, so watch where you shop and the brand you buy!

I had my in-​dash radio/​GPS upgraded with Sirius XM. Good work. Great turn around time and courteous. All done as promised.

I brought in my classic car to update the audio from the original speakers and radio unit. It was done quickly and with great care. They took the time to troubleshoot what was the specific issues, and came up with the best solution. I’m recommending this place to all who need it. Thanks, guys!

Have to agree with all of the negative reviews, this place is the worst. They take a page from the sleazy electronics stores that used to line Broadway in Manhattan years ago: I found dealing with Harry to be awful, and his business deceitful and dishonest. I went in for a quote, ended up signing up for a package they were offering. When I got home, I decided it wasn’t for me so I called to cancel about an hour later. I was told that there are NO REFUNDS… no matter what! Complete BS and terrible business practice. Like it costs him anything to say he’s going to do the work? But it says no refunds on the CC receipt so I had to bite the bullet and give up $ 500. Paying for a life lesson I suppose. But seriously, the people here have NO morals, all equipment is overpriced, and all the bad reviews are true. I will tell people as long as I live, and the business is still going, to never, EVER deal with these guys. They will most certainly rip you off in one way or another. RUN, don’t walk away from this shop. Trust me. Take your business somewhere else.

I bought an auto start system about a year ago. one of the fobs stopped working so I brought it in to get it fixed, thinking it was just a battery. turns out it was something else, but instead of try to figure out a solution or offer suggestions the owner of the place just said «this company is out of business and it’s really hard to get this fixed. It’s going to take a long time». I looked the company myself and found out they are doing quite well and got the number of their distribution center. When I went back to the store and gave the guy this information he was clearly pissed off and started talking very condescendingly towards me. When I told him an attitude was not necessary and that I just wanted him to fix the product I paid $ 500 for he said he didn’t want my business and kicked me out of his store.
Depot Sound does not care about their costumers! Go ANYPLACE else.

OK so we went here for a pre insurance inspection. This whole process for those that don’t know is a person takes a few digital photos of the car and the car owner fills out a questionnaire asking about the features of the automobile. The place then emails all this to the insurance company and is paid by said insurance company. The process literally takes 10 minutes maximum.
So we call and ask if we need an appointment. We are told not at all, just come in and it will be done anytime. We run over to get this process taken care of and are told its a 90 minute wait.
Really? Why wasn’t I told that on the phone? Or even allowed to make an appointment? In my opinion that is awful customer service. I may not be paying you, but my insurance is. 90 minutes is a long time to wait, we had a ton of stuff to do.
We ended up leaving and finding a Getty station that does the same thing. Result: in and out in 10 minutes.