2nd & Charles

It’s super annoying that the comic books aren’t organized alphabetically. As I type this three employees are just standing around talking. (At the buy back counter thing) there time would be better spent t organizing this mess. They are literally doing nothing and I’m walking out not spending any money because this place is an unorganized mess

There are a lot of books in here! I could not look at them all in one go. I would have liked if more books had a higher mark down. It was a little confusing when some books were the same price as they would have been new. The price range I saw most often was $ 4 to $ 7 in the fiction section so I saved a considerable amount of money. Many books appeared to have little wear as well. The staff at checkout was very nice.

This store is average at best. Store had lots of stuff and was very clean. The video game section was ok and the staff was friendly and knowledgeable. However they had no saturn, sega cd, master system or turbographix games and had little nes or snes games. I picked out 6 of the 7 3do games and had to get a guy to open them with a knife because they taped the boxes shut and I had no way of knowing if the games were complete. When I paid, the cashier wanted to track my purchases and send me emails and get donation money, but god forbid they give me a bag to carry my 6 awkwardly long 3do boxes. No, I had to buy a bag if I wanted one. Ok, that’s the review now I’m off to try and remove old tape without damaging an even older cardboard box. Fun times!

The store is clean and bright and has *lots* of stuff. So many of my fandoms were represented, and it was nice to see merchandise in person that I usually only see online. They have tons of books, but the used prices are all over the place. Some books are selling at list price, even though the dust jackets are rumpled. If something is on a display marked «gently used,» it shouldn’t be selling at the same price as a brand-​spanking-​new copy from Barnes and Noble. (Actually, since I get 10% off with my B&N membership, the used copy is more expensive.) However, other books (hard– and softcover) that were gently used were priced between four and six dollars. That seems much more reasonable to me.
The staff on the floor were friendly, smiling and making small talk, but both of the guys I dealt with at the trade-​in counter were bored, apathetic, and a bunch of other «I-think-I’m-better-than-you» adjectives. If you work in customer service, you should at least be able to fake a smile and make the experience pleasant for guests. But they acted like I was bothering them by asking them to do their jobs, which is sad.
Speaking of the credit/​trade system, it’s absurd. I brought in a bunch of books, and they said they were interested in fifteen or so of them. Wanna know how much they offered me? Not even four dollars. For fifteen books! (All were published within the last ten years, most within the last five, and in very good condition.) I was shocked and disappointed; it’s almost offensive to be offered a quarter a book when I can clearly see that they’re selling them at such a ludicrous markup.

Second location to open in Pennsylvania and both are within reasonable travel distance? Sweet! 2^nd & Charles is located in the MacArthur Towne Center (North of the Lehigh Valley and Whitehall Malls) using space previously occupied by Max & Jill and Barnes & Noble.
Store is clean and modern looking, by far the brightest 2^nd & Charles I’ve shopped at. They use an odd organization system for books similar to the Harrisburg location that can be confusing. Has the usual selection of new and used books, toys and collectables, and video games. Comic books were still organized and store had a large selection of inexpensive books. Movie selection is smaller than at other locations.
2^nd & Charles Whitehall is still filling out stock and is new, so I expect them to get better over time. Be aware they don’t give out bags and its a few dollars to buy a 2^nd & Charles reusable bag. Free bins outside have books customers could not sell to the store, always worth checking even if you take nothing.
Store is new and still finding itself, so it’s not perfect right now, but you can easily get lost browsing all the selections. Be prepared!

I didn’t even know this place existed til maybe a week or two ago. But now that I’ve experienced shopping here, I know I’ll definitely be going back. It’s a typical second hand store, but they have a vast selection of items… books, CDs, DVDs, music instruments, video games & systems, etc. They will even potentially buy used products from you. My husband and I took an old tablet to them and they gave us store credit for it. So if you’re looking for a way to turn some of your old items into cash, this might be the place to do so. I only gave four stars because they seem to be a bit selective with the used products they buy from customers, but i can actually understand that to an extent. The staff was really friendly and helpful. Definitely a good addition to this shopping center.