I needed to purchase a registry gift while visiting from out of town. Erin was very friendly, helpful and accommodating in helping me order the item and having it shipped to arrive in time for the shower.
Chloe A.
Rating des Ortes: 1 Harrisburg, PA
Absolutely the worst customer service I have ever encountered. Will NEVER come back here and will certainly not recommend this place to anybody. With Buy Buy Baby so close, you would think their service would be impeccable. Not the case. You just lost a long time customer Babies R Us. Thanks!
Karen W.
Rating des Ortes: 2 Royal Oak, MI
Ugh!!! It is so difficult to find items off a gift registry here! About half of the items we were looking for were not on the aisle listed on the print out, which made for a very annoying trip. There were very few employees around to help out and when we finally found a young lady sand asked for some assistance she rolled her eyes and seemed annoyed. Turns out a lot of the items from the registry are now on clearance so the employees don’t even know where they are located, well that’s spectacular. I’ve been to other Babies R Us and had a much better experience, apparently this one need some help!
Michelle R.
Rating des Ortes: 4 Nazareth, PA
I went to pick up a registry gift that I purchased online. Staff at the customer service counter(sorry, I can’t remember her name) was very helpful. Pickup of gift was super fast.
Kris G.
Rating des Ortes: 2 Allentown, PA
I have a love hate relationship with this store. It’s not my favorite store to shop at. Their return policy is ridiculous and has frustrated me on many occasions. But if I need a baby thing in a pinch they do have a large variety of inventory. Sometimes I have gotten a good deal on clearance clothes and it is nice having the store to go and look at the items before I order it online for less. I like having the store available to me to shop at but when I go there the store annoys me greatly.