Laura’s Boutique

A couple of weeks ago I bought some really cute shoes online. I ordered them for pickup and after not hearing from them in two/​three days, I decided to call them. The employees were unsure what happened and just assured me that I would receive a phone call from them soon. Couple of days went by and I heard nothing until I received an email stating they’d issued a refund because they ran out of merchandise. Rightfully so, I was upset and thought «what horrible customer service they have, never shopping there again» until the next day when they owner herself calls me to apologize for the mistake made and inform me that they had a new shipment of the same shoes but different colors. She texts me the colors they have (before they were released to the website/​store/​etc) and offers me free shipping. I can only imagine how busy she is running three location, but taking the time and apologizing and texting me the new colors is above and beyond in my book. Thank you!
My only critique is their sizing runs small. It is not very plus size friendly. But the store is marketed for smaller and younger gals :).

This cute boutique not only has Trendy & Affordable clothes but the staff is Amazing! I follow the Instagram & snapchat account and always see such cute outfits so I thought I’d stop by for a casual birthday outfit. As I was shopping they did not have my size in 2 items. I was unaware that the warehouse is located next to the Whittier Blvd location. One of the girls told me they would check for my size & luckily they had my size! So that made my day!
Aside from the clothes the store is clean and organized. The girls that work there are very helpful, nice, & approachable.
If you haven’t already stop by the store or order online… You won’t be disappointed!

I use to follow Laura’s boutique because of its clothes and I had also purchased a few items as well prior and everything seemed great until I bought The infamous two piece caged coachella dress. I was out of town specifically the country so I wasn’t going to be able to have the item shipped to my house so I decided to go for store pick up. Well the reason I bought it was because I was going to coachella, long story short I didn’t end up going so there was really no need for me to use the item anymore. So when I got back into town I emailed the store asking if I could possibly exchange the item or get store credit. This was a month later from when I ordered it. There statement is: once PICKED UP the item has to be exchanged within 9 days. So since I never picked up my item I thought it was fine since one I haven’t touched it, and two I never picked it up. Well that didn’t matter the rule still applied to me and I thought that was ridiculous. I let them know that I didn’t want the item and I didn’t care to pick it up. They told me I could still have it but I let them know that I want nothing to do with them or their clothes. So I told them to give the items to charity. Who knows if they really ever did.

Ordered two shirts online after seeing the vintage tee was finally in stock. Also got a baseball tee in red. Picked it up and the girl had trouble finding my name, eventually did. I wanted to keep looking but she wouldn’t give me the bag until I was done looking. Umm ok. Tried on a dress and the material was so cheap and it was priced at $ 28.99. I know I could get that for $ 15 at another store. The girls working were like hawks. They didn’t let me comfortably look around. So I asked for my order and left. The fabric of the baseball tee was so cheap and ugly. I paid $ 15 for something that looks like it’ll fall apart after the first wear. I was going to exchange it BUT as I walked down the street I stopped at another store with the exact same clothing as this store but EVERYTHING was about $ 5 cheaper. What a rip off this boutique is! Never going back.

My first visit and my last, while in uptown yesterday my friend mentioned this place and we decided to visit. We walked in there were 3 girls working none of them helped and the store was empty. My friend was looking for a hat they had posted on IG which they did not have. The big let down was when one of the employees asked us «Are you two just going to look or are you going to buy something?» I’m not sure why she thought that was okay to say to customers, I wish I would have got her name.

I’m not sure who the previous reviewers dealt with but I’ve ALWAYS had a great experience shopping here! Online & In Store! They have always had my size. The only thing better than the clothes/​shoes was Mama Laura! She was SO sweet, so welcoming and extremely helpful! At my trip tonight I was going to walk out with a jacket, a pair of pants and 3 pairs of shoes, mama Laura seen how much I was torn in buying a 4^th pair so she gave me 50% off the 4^th pair! Felt great to be appreciated for my service! :) This is exactly the type of business I appreciate! Shoes very so cute and extremely comfy! Definitely recommend!

Came here last night. I bought the Kylee sandals and took a picture in front of the angel wings. The girls who work here are professional and friendly. Especially Lashawna, (hope I got her name right) she is the sweetest ever and very helpful. Will definitely come back again!

Possibly the most unprofessional business I have ever encountered. I came here yesterday and bought a leather hat. For $ 24 or $ 25 can’t seem to remember. I follow another local boutique that posted the EXACT leather hat and the «yeezus» hat that Laura’s sells for so much cheaper. To be exact the hats at this other boutique where $ 6-​$ 10 way better price compared to Laura’s right? So I commented on Laura’s Instagram page stating that the same hats are cheaper at this other location and her followers should check them out. Because who doesn’t love deals right? After I commented someone on the page instantly commented back stating they are not the same material. She then proceeded to block me and unblock me so I won’t be following her page anymore. I let her know she did not have to block me in order for me to stop following her, I could’ve easily done that myself. Then she proceeded to «babe! If you were blocked you wouldn’t be able to comment :)» obviously sarcasm in her comment
The most unprofessional thing a business can do is try and argue with a customer. Why ever would they think it’s okay to try and do that, I mean what are we in high school? Grow up. They also deleted all of my comments and her comments but luckily I have screenshots. If Stephanie (who goes as a Laura) wants her mothers business to succeed she should seriously reconsider hiring professional girls who actually know what good customer service is.
If you want high school drama this is the place for you!

I was really excited about this store till I realized how difficult they make it for exchanges. You can’t return which is fine because store credit is acceptable. But they have final sale regulations on certain items. The information is not on the receipt but on a little statement on the counter. The receipt doesn’t state information regarding final sale items. I would have never wasted my time driving back to the store if the information was on the receipt. I like the clothes but not impressed or happy about wasting my time driving to store for an exchange that was denied.

DON’T! Just don’t bother. Incompetent staff. The website is shit. Never seems to work properly. Store is never fully stock. This place makes such a hype on Instagram but it does not live up to it. It’s so disappointing. I walked into the store and no one ever assist me or even greeted me. What’s worst I didn’t seem to find anything I wanted to buy, which is weir because I love everything that’s shown on Instagram but in person some things didn’t fit properly other things were very cheap material and in the end I just left with a pair of sandals just to make my trip worth it.

Greeted as soon as I came in. Good prices for the quality. Super cute dresses. They have shoes, jewelry and purses.

First time here to buy my babe a gift. The customer service was awesome and the items were Super High quality and very affordable. Get your Girlfriend/​Wife a great gift here! The Best Boutique in the Uptown Whittier area and hands down the Best Boutique on Greenleaf! No one else compares!

I love Laura’s Boutique! From my first shopping experience over 3years ago in their first tiny little location to these 3 amazing stores that they now proudly operate… They have great style, great costumer service and they are extremely conveniently located all around me! But most importantly I love that they are family owned and operated. Take it from a shopaholic like myself they have the best prices in town! I shop in every single boutique here and they are 100% the best all around! I highly recommend it to all my family, friends and clients!!! Maribel

I been following Laura’s boutique for a long time now on Instagram and was excited to finally go and check her clothes out at the LB # 1. Sadly I was quite disappointed. There wasn’t much unique clothing and the price for it was a little to much for me. I continued to follow them and drool over their clothes on Instagram (Laura has a good way in marketing her business through the media). So when LB #2 open I decided to go check it out. I went at 8ish pm and there was only one employee and she was friendly. I tried on some clothes and shoes but I didn’t find anything once again. I felt like I needed to buy something so I bought the striped Kyle dress I believe.
Recently I ordered the kimye jacket and got it picked up at LB #3. I ordered (or I thought I did) the olive one in size M. When I got there I was received politely by the employee there. She got my order and brought it to the front. My first impression when she Brought it was, «umm its small» because it literally fit in a small paper bag. The employee took it out of the plastic bag and showed it to me. First of all it was the wrong color. I ordered the olive color or so I thought. Secondly it was pretty thin for the price of $ 30+ (only reason I got it because there was the 30% sale so it came up too $ 25+) and lastly it was the wrong size, I got a L instead of a M. I told her I ordered the olive color and she politely said sorry but there wasn’t anymore of the olive or the black. I was like well what do I do now? She offered to exchange it for another item or give me store credit. I tried it on and didn’t look bad at all and the size was alright. So I decided to keep it.
I then continued to look around the store and asked to try a couple of shoes in size 6. She went to the back and returned telling me they ran out of size 6. Literally in every shoe I wanted to try. I was disappointed. I wanted to try some clothing as well but didn’t hVe my size. I also asked if they had different color beanies but again was told they didn’t have anymore. I was REALLY disappointed. So I left.
I really like their clothes on Instagram but what Laura lacks is having enough clothing in stock. She has grown a large amount of customers through the media therefore need to stock up on clothing for her customers.
The same goes for her online website. Her stuff are constantly out of stock. I really enjoy following her and will continue too and hopefully one day I will have a decent shopping spree. Until next time !

Extremely helpful staff. Mama Laura was a sweetheart! Helped me find exactly what I was looking for & for a good price.

I stopped by at this recently opened store from Laura’s expanding their stores with more locations. The staff is extremely helpful and coming to assist you as soon as you walk in. The store has a very nice style of decorations with wooden displays and shelf that give me a very stylish and modern look. Laura’s is always the place to find anything that you might be in search for and at very reasonably rates