O’Donnell Overhead Door

Friendly, responsive, and accommodating. Also, very knowledge and gave me a couple different options on how they could fix my garage problem. Highly recommend!

Shaun was great to work with. He was on time, got the job done well, and was very thorough. Fixed our garage door in a timely fashion. Would highly recommend!

I spoke with Maria and Sean and what terrific customer service. Same day service and Jason showed up replaced the main spring on my garage door and tuned up the door ensuring proper functionality. What a terrific team! Top notch company and highly recommended.
I have Fidelity Home Warranty and also expressed what a quality Company this is!
Thanks for good olé American values and hard work!
Jason should get a raise for the type of work he does! Great worker!

Really appreciated working with this company, initially the contact with them happened through my call to my home warranty fidelity. Since my garage door was beyond repair I decided to work directly with ODonnell and buy a new door. The door I wanted was unique and even through issues with my hoa approving the style ODonnell was super flexible and easy to work with. Specifically Maria who I talked with most on the phone or texted (which was super convenient) she continually had a happy customer focused personality. The two technicians that came out (Jason & Chris) on multiple occasions were always friendly, worked quickly & we’re very knowledgable! I loved that they would both go the extra mile to show me different features such as setting up my car garage opener, things I may have forgotten to ask about on my own. Happy Customer!

I had these guys over yesterday on a home warranty repair and I could not have been happier. The gentleman showed up in the window and was very polite and knowledgeable. He knew right away the issue and was able to fix it in short order and made certain it worked properly before he left. I would definitely recommend these guys and I would definitely use them again.

I’m impressed with my experience with this company. The technician, Hector, showed up on time and was polite, professional and knowledgable. He fixed my problem quickly then installed a new garage door keypad, even though I had not originally requested that when making the appointment. Initially there was a little schedule mix up on their end, but I was impressed with how they remedied the issue. I was assigned to this company through a home warranty, but I will definitely call them again on my own if another issue ever arises.

Today Sean & his partner saved me $ 1,115! I had a well-​known & highly rated on Unilocal garage door company come out to «fix» my garage door. The part of the door that attaches to the garage door opener had pulled away from the door. This previous company said it could not be fixed. I would need a brand new door to the tune of $ 1,300. Not knowing anything about garage doors, I first sought out to have the opener looked at. My home warranty company sent out O’Donnell Overhead Door. What a blessing that was for me! Sean looked at the «mickey mouse» way that the other company had put a «band-​aid» on my door (to make it work until the new door was installed). He couldn’t believe what had been done. The temporary fix was actually destroying my door even further. Luckily, this «fix» had only been in place for two days. Sean said it could absolutely be repaired. It was something they do all the time! So, lo and behold, my door is running smoothly. I so appreciate the honesty of O’Donnell Overhead Door. I will definitely refer any friends who need work done to them without hesitation! Thanks again, guys!!!

So last night we had a problem with our Garage Door and were just barely able to get it closed. This morning I called the O’Donnell’s Business and explained what we thought had happened. The owner Shawn said they were busy this morning, but they could have someone over after 2pm.
Well I got a call right at 2 from the Jason, he said he would be here in 30 mins. Sure enough, here he was right on time. He was able to asses the problem and get it fixed in less than an hour!
Thanks Guys!
Donald

One of the springs for our garage door snapped, probably from a combination of old age and this crazy heat wave we’ve been having. We contacted our home warranty (Fidelity) and they sent out O’Donnell.
Jason arrived in a very timely fashion, even a little earlier than scheduled. He could’ve just replaced the defective spring on the right side but instead went the extra mile and replaced both sides since they were equally old and rusted. And this was all done in like 15 minutes.
The only negative was that I realized after the fact that there was a pile of soot/​dirt/​ash (whatever you wanna call it) in the corner of our garage floor leftover from the repair. Like all the other workers who’ve done renovations in our house this past year, I think he should include at the end of his routine a scan of the premises for any mess that needs to be cleaned up.

They were great!!! Very nice office staff! They sent out the nice guy to work on the door. He was polite, clean and did a great quick job!!! They were sent out by our property management company who is not great! but they worked with us until we were able to get this issue fixed. I highly recommended this company!

Shawn came to my house and fixed my garage operator. He did an amazing job. I had called someone else before and they told me it had to be replaced. It was not true. Shawn did the repair and it is working fine. He saved me a lot of money by being honest. I will continue to use his company.

As one of the property managers at my company, I contacted our home warranty to dispatch a garage company to fix our tenant’s garage doors. We called Fidelity Home Warranty on 4÷14÷15, and we were finally able to schedule an appointment with O’Donnell Overhead Doors on 4÷23÷15 from 11am-​1pm. However, they contacted our tenants towards the very end of the appt time frame to inform them that their technician had a flat tire. Another appt was scheduled for 4÷30÷2015 at the same time, and once again O’Donnell called saying their technician had another flat tire and will be there shortly, however, they never showed at all, once again inconveniencing our tenants.
Unfortunately I cannot comment on their ability to fix garage doors. However, it would have been greatly appreciated if there was more communication between the technician and our tenant. Eventually we had to resolve to contacting Fidelity Home Warranty to dispatch another garage company.

Bottom line: these guys are great. But please read on…
The cables on my overhead garage door became unwound on a Saturday night. On Sunday morning, I chose O’Donnell Overhead Door for three reasons:
1. A solid 5-​star rating (scroll down…)
2. They had «overhead» in their company name, indicating that they specialize in the type of door I needed repaired.
3. They were local.
My experience began strangely — the person that answered sounded like he was answering a personal call. Further, the call was on speakerphone making him difficult to hear. After verifying that I had the right number, I asked if a tech was available to repair my door. I received a blunt «NO.» However, before he let me go he said «But.» And within that one word lies my 5-​star rating.
Sean/​Shawn asked me what the issue was with my door, and whether the door was up or down. As soon as I answered «Up» he said he would get back to me within 15 minutes. That never happened.
Instead, at the fifteenth minute I received a call from his technician Jason, who had me repeat the issue. He then quoted me a price that I had anticipated and asked me to text him my address.
Jason arrived within a few minutes after my text, repaired and upgraded the door within 30 minutes, and charged me the price he quoted over the phone. My door was repaired within an hour of placing my call.
While chatting with Jason during the repair, he indicated that to do the repair he had to find a babysitter for his son. In my mind at least this shed some light on the strange nature of my initial call: if I didn’t know any better, I sense that these guys were willing to help me out by taking my call and repairing my door on their day off. Even if this is not the case, O’Donnell Overhead Door came through for me on a weekend emergency call, charging a fair price.
I will recommend them to my neighbors and use them again as needed.

I used to Donald to help fix my garage which was falling off the track through my home warranty service I don’t remember the service technicians name but he was great the best garage door guy I ever work with he had all the supplies necessary to get the job done and now not only does my garage work better than ever but it’s also quieter than ever I wish I would have used them earlier to fix the problem I will recommend them to friends and use them again as needed.

These guys are great. My Home Warranty company uses them. We first tried Precision garage doors. They are thieves. O’Donnell s was awesome. The guy who came out to our house was their guy they have working out of Rialto. He was a great guy, friendly and a great worker. Definitely go with these guys.

They were sent to my home by fidelity home Ins. and Shawn their technician is very informative and took care of problem forever. Thanks
Also I am so happy I joined fidelity home warranty they always do what they can, to help homeowners. Unlike home republic.

The garage door was not functioning properly so the Home Warranty company was contacted and they assigned the job to O’Donnell.
This vendor not only was responsive on the phone, picking up each time and communicating clearly, but the contractor, Sean, gave advance notice and showed up on time.
Like any good contractor, he took the time to explain what was wrong and how he was fixing it, and was able to salvage the 22 year old Liftmaster unit by fixing its parts and readjusting the door in parts.
We would consider using them for non-​warranty work as well– when you find a highly competent and reliable contractor, its good to have them on file.
Way to go, O’Donnell!

Found these guys through my home warranty. Technician was Jason and he was awesome. Showed up on time, programed my remotes and was friendly. The girl that called and made the appointment yesterday was very nice on the phone. Great local company who I would love to send them more business! Keep up the great work guys!

I was referred by my home warranty insurance company to O’Donnell Overhead Door. I was very happy with there services and they were very helpful and courteous. They came out the next day to adjust my garage door and had it fixed in 20 minutes. My service technician was Jason and he was very good at what he does. I will most definitely use their services if when needed again.

O’Donnell Overhead Door company was dispatched by my warranty company to repair the gear and sprocket on my garage door opener. My appointment was not until the next day but they called me back right away to let me know that they had a same-​day opening. Shawn was courteous, professional and efficient. He replaced the part and repaired the issue in under an hour. Great service and would highly recommend.