Office Depot

Huge store and a variety of office and shipping supplies. Not crowded all the time which is good thing cuz of parking. Staff always friendly and nice. Convenient and awesome.

The customer service here has gotten better than it was even before. The lovely woman at the front is helpful. I cannot mention everyone, but I’d like to say the staff is very nice. I enjoy coming to this store, even if it is just to get a box.

I just moved to the neighborhood and needed some supplies for my classroom and decided to head to the nearest Office Depot. BIGGEST MISTAKE EVER!!!
One of the worst customer services I have ever experienced. I stood in line for 20 minutes because only one of the cash registers was working and the staff had no clue how to proceed. I had no problem with that, these things happen. The staff only acknowledged that I was waiting after the 20 minutes with a brusque «We’ll be right with you». Again not a problem. BUT when another customer got into line behind me and they suddenly were able to help him, pull him out of line and check him out THEN went back to ignoring me still standing in line… NOOOOO!
THATS RIDICULOUS. I asked to speak to the manager and got an assistant who tried to explain to me that the registers were down and the only working checkout device was a handheld device that only took credit cards. Yeahhhhhh no one bothered to ask me how I was paying. No one bothered to explain that to the people waiting in line (me)… What a cop out. I had cash AND credit in my purse, had they asked and not ignored me for the man behind me there would not have been a problem.
With the reviews before me and mine, it is obvious that corporate needs to go in and clean house and get people who understand the concept of «GOOD CUSTOMER SERVICE». Call the staff at the Norwalk Office Depot, they are awesome and never would have treated customers in such an awful manner.

The ugliest customer service ever, especially at the color copy department. My first time here I spent 2 hrs for 20 copies to be done the correct way, I am here as I am writing this, so far 20 minutes for copies I requested 3 days ago and this chubby looking white gentleman is the most unpleasant person I have come accross at a retail store.
Never coming here again.

I frequent the copy center here and before I personally started using their services, my store had always been loyal customers for years. We are across the street, so it makes sense.
Recently I’ve had quite a few sour interactions with an employee named who is apparently a «manager». We dropped off a project and picked it up when it was completed… My coworker noticed, after she had already gotten back to our store, that the ORIGINAL was not in the bag with our copies. She called over and Cindy found it, labeled it with our company’s name and placed it in the «completed» stack. I went back a few days later to pick up the original (which is only 5“x5″… And takes up no space at all) and drop off more projects… Dee (DeAndra) told me it wasn’t there. She said «well, we have a new company policy… If it’s left for more than like a few days, we are supposed to throw it out» reaaaaalllly??? I asked «even if I specifically called and asked you to hold onto it and that I’d be back for it?!?» She said «yeah, it’s just how we’re doing things now.» I highly doubt the company has adopted horrible customer service as their new policy. Whatever, I was half way through the job. I hand drew a whole new one and started from scratch. I dropped another job off that day… And Dee (who has NO copy center knowledge and/​or skills) messed up THAT job causing me to have to come back again. NOW, I just got a phone call from Victoria in the copy center telling me they can’t do my job unless I pay up front. (ANOTHER «new» policy, supposedly. Bye, Office Depot! Rude, apathetic copy staff (minus Cindy! She’s a doll) The grocery store across the street will now be driving two miles to STAPLES for all of our copy needs.

Had to get a bunch of prints done for my graphic design class and this place had everything I needed. Other Office Depots that I’ve been to either don’t have the right paper, or their staff can’t work the printer. This place was awesome. I got my prints on the exact type of paper I needed, the prints came out beautiful all in the colors they needed to be in. Very friendly staff. So happy I went here and will definitely be coming back to print future projects.

Shock and awe…
Not because it is different from anything run of the mill, but soooo clean and organized the day i visited. A layout that actually made sense unlike most office supply box retailers (staples, etc.)
I get annoyed when staff asks, «can I help you?» I should not get annoyed since that is a good worker, but yes I get annoyed. It is a good moment when staff leaves me alone at these box retailers since the majority of us are not there to window shop… Seriously~! who gets excited when sharpies are on sale? If that is you, then… damn! double damn gina!!!
Paper here was (ream = 500):
2 reams = $ 10
1 ream = $ 6

This place is great. Valerie at copy and print helped me make print outs for my daughter’s birthday invitations. She was really helpful and nice. A lot of thanks.

Good service. Always come here to do my printing and scanning. The price for one page scanning is around $ 3 though. It is a little pricey but when you don’t have a scanner, you have no a choice.

I NEVER write reviews for ANYONE or any store, but I felt that I needed to this time. I am printing invites for my baby shower on a pearl/​metallic cardstock and I first went to Fedex/​Kinkos to print. Before I could even finish my sentence with their employee, he said they couldn’t print on this type of paper and when I asked if he could try he straight out said no. Then I was off to Office Depot, where I should have gone first! When my mom and I approached the copy/​print department, we were welcomed by Alic. We explained to him what we were trying to do and asked if they would be able to print on this special type of paper. I wanted them to do 2 5×7 on 1 81÷2×11 sheet. He tried several times to try to get 2 invites on 1 sheet and it wasn’t working (they just got brand new printers/​copiers and their entire windows system was updated… so he wasn’t took familiar with it. totally understandable). He then got another employee, Wyatt, involved and they were both trying to figure out how to print 2 invites on 1 paper. The manager (I didn’t get his name) then came over and helped as well. With 3 minds, they were able to get 2 on 1 ON the paper that I had. I was so happy to know that they were so helpful and made sure that my request was fulfilled. Now, this was only a sample paper because I wanted to make sure the invite would print… so now that I know it is able to be done, I will be taking my service to Office Depot to print all of my invitations.
Thank you, Alic and Wyatt, for your help!

Okay,
I give this store 5 stars because of it’s high RCF. (Racial Comedy Factor)
There are only certain fine-​point pens that I’m accustomed to writing with, and I usually buy then by the box, So, I’m driving down Whittier Blvd, and I see this particular Office Depot up ahead. I pull over in the company truck, and go inside. Inside, the store is empty, no big deal so I navigate over to the section where the «Wall of Writing Instruments» was. After about three minutes of careful study of the available products at hand, I notice someone peering over an aisle in my direction about thirty feet away. This person kept looking at me and I figure that it’s just a nosy patron. So after about five or six minutes of comparison shopping, I make my selection. I turn to walk across the center of the store to the check stand, when I recognize by his distinctive dress that it’s a store employee! So I switch into attack mode and begin walking towards that aisle. As I round the corner toward him, the employee hurriedly walks away from me, looking back in an evasive manner. I began to peruse him briefly, and then turned and veered toward the check stand to pay for my item. I get this every now and again. I just like to roll with it and have a little fun. I think that I scared the shit out of that guy, because he sure was moving fast!
If I’m ever back in the beautiful city of Whittier, I might visit this store at some point in the future for a few more laughs…

Received terrible customer service over the phone. Was on hold to speak with manager Daniela for over 10 mins… had to call back only to be placed on hold again by Daniela. We spend about $ 2000 a year on paper here and will not be returning.

I recently purchased a new laptop for myself and upon entering the store I was greeted and helped by Anthony Marks. He was very helpful and was sure to answer all my questions. He was very attentive and because of his great customer service I purchased a warranty from him. I recommend you go and see Anthony for any future needs. He is awesome!

I was buying a laptop and OD had the best price. After searching around they had it a few OD’s including the Whittier location. After visiting a few other OD stores (Norwalk and Los Alamitos), the Whitter store is extremely friendly and knowledgible.
I needed to return a laptop that was priced lower a few days later and I took it to the Norwalk store (closer for me). The Norwalk store had no idea how to process my return and told me to go to the Whittier store. WTH? I purchased them online but for some reason the Norwalk store had no idea how to use their register to find my purchase.
The drive from Norwalk to Whittier is about as pleasant as getting to Brea. out of the way for everyone. but I had to do it.
When I got to the Whittier store I brought my items to return. Perhaps online orders don’t mesh with returning them to the store (ATTENTION Office Depot), but it took the sales clerk sometime, but he was patient. He found my order and gladly processed my returns. They were so nice and more important.efficient. Looks like my online return was «new» for their system and it was a learning event for them too. but they didn’t give up.
The Whittier OD is a paradigm for all other OD’s and other office supply stores to follow.

Better stylus selection than staples or officemax. thanks Ginger for all the help!

Actually this is about the staff first and the store second. Office Depot is a fine brand name store and they carry nearly everything my little business needs but that’s not what keeps me as a loyal customer, it’s the staff. I won’t embarrass myself or them by naming names, I would get half of them wrong so let’s say it this way. The manager is a gem; she always smiles and makes sure I find what I need in a minimum amount of time — she knows how to provide good service. And it doesn’t stop with her either, the computer guys and the ladies in the copies and shipping section provide the smiles and follow-​through that makes customers productive. In this geographic area we have lots of choices still, but for us, we will continue to come back to the Whittier Office Depot first and nearly always only — they take care of us and treat us great.

After spending nearly an Hour at Best Buys — Fullerton, trying to buy a Windows Tablet, and leaving with one of the worst experiences regarding service and product knowledge ignorance, I stopped at this Office Depot (which one of the Best Buy Employees said didn’t carry windows tablets) and was very happy I ran into Adolfo Mora, who knew everything about Tablets and helped me purchase one. I was in and out with my tablet in my hand within 10 minutes… If you need anything Office related including computers and tablets, please go to this Office Depot and ask for Adolfo Mora… You will be very pleasantly surprised…

not a lot to say.
there is nothing about this Office Depot that sets it aside from any other one i have been inside, but there is also nothing wrong with it…

The ‘90s called. They want their printing system back.
They always have trouble printing my files. I will only come here again if I need a crappy draft printed and I have 30 minutes to stand around waiting for help.

Located across the street from Trader Joes this Office Depot might be a little hard to spot because of the trees blocking and the parking lot comes before the store so it seems a little bit harder to notice. But close to this is a Mc Donalds and across the street is a Trader Joes which has a very noticeable red sign.
This Office Depot for some reason puts the ink behind the counters now and it looks very strange but oh well they got to probably do that because people steal. I think it is a little bit hard to notice how much the inks cost but then again that in general is also a rip off.
The reason why it gets three stars is because sometime they do have really good deals on items when you look in the newspaper and some of the clearance items are cut off by half price!!!
I also do like the workers here they are very nice and they always want to help you :) If something is too heavy to lift then they will also bring it to your car!!! :)