Pizza Hut

I have ordered continuously here, so far i haven’t had a bad experience. I might have waited 10 minutes once but pizza has been great and service has been friendly.

Ordered a pizza, waited 30 minutes to deliver and when the delivery guy got here he flipped the pizza box over and ruined my pizza. The best he could offer was to keep the smashed pizza and get a refund or to get a new pizza. We’ve been waiting for 1 ½ hours for our pizza and still hasn’t been delivered to us.

Love that this pizza hut is near my house HOWEVER, we experience an error in our order for the second time already. The first time wasnt too bad, after I called them about it they offered me to either get a replacement or a store credit.
BUT this second time around the wait was longer than expected, the person in charge name Ken seems suspicious about why we are complaining about our order. FYI, we ordered 3 large pizzas with stuff crust on all 3. Got charge with all 3 and only 2 has stuff. He insisted that its stuff because he was the one who made it as being the only employee there. We detached all the slices from the circle form to see if any has the stuff but none has it. We called them and he made us go back to the store to check yet he continues to insist that he stuffed it. After all he just offered a store credit or a new pizza.

My boyfriends called in an order for Pizza & breadsticks at 9:30 & was told it would be 30 – 45 minutes for delivery at 10:30 no pizza yet? He checked his credit card it had been charged. So he called & they actually tried to tell him that he may have called another pizza hut & basically tried to make him at fault instead of them. WHAT? We order only from this location! It is right down the street for us. They basically told him that they would give him a discount on his next order. REALLY? With Pizza Mania & Joe Peeps pizza just as close & by far better pizza & customer service I doubt we will be ordering from this location ever again. THIS is the WORST service we have ever received & I will be contacting the corporate office in the morning

2 hours later!!! They said 45 min and after and hour passed by we gave them a call and they apologized which was fine and gave us a discount. Which we are grateful for until we open the box and they forget to put meat on my pizza!!! Like really who orders a pineapple pizza??? 1 star!!!

We ordered through the Pizza Hut App. After an hour passed I called the store. It turns out I mistyped my area code for my phone number. Honest mistake. So we reordered over the phone and give the corrected number to the «manager». Another hour passes. We call the store back and they said cancelled our second order because they called the SAME WRONG NUMBER as before. The manager was not concerned about the issue at all and was very rude to both me and my husband. I do not know what training this manager received but he was very unqualified for this simple task. We have been loyal customers and we will not be returning.

I have never had an issue with terrible service or my orders being wrong and I order frequently from this location. However, I will never order pasta from here again because I got violently I’ll that same night shortly after eating it. It even tasted a bit weird but I had never tried it up until that point so I had no comparison. Did anyone else have similar issues with getting sick here?

Late Friday night dinner Cashier name Bruno, very polite, nice, courteous, it was one of those times I just couldn’t make up my mind on what to choose he suggested hot buffalo wings they were delish! Pizza was perfect am taking the time to write this review because all fast food places should hire more people like Bruno they work with a smile and not a bad face Thank u very much for making my hectic Friday go smooth will stop here more often

Fast service with screens and it actually tells you win your order will be done pizza as you know is delicious :)

Terrible. Screwed up the order — I corrected the order to traditional NON BREADED wings while I paid after making the same order on the phone — they still gave me the wrong wings.
Never going to this Pizza Hut again. They should really rethink their staff

The worst pizza hut. 1 outta 4 times my order was right. Ill never go back… How hard is it to make a pizza? They will not ruin anymore of my Saturday nights with the family…

There is almost ALWAYS this rude lady working the phones here. I typically get a p’zone with pepperoni and sausage bc it’s amazing. BUT ALL OF A SUDDEN «we don’t do that.» The last time I ordered this, they gave me pepperoni only so I got P.O.‘d bc I didn’t pay for that. When I went back the lady there decides to finally tell me they don’t do that and that’s why I got pepperoni. Biotch! Hold up. I told you what I wanted, you charged me knowingly, and now I’m gonna punch you. I get intensely hangry and when someone messes with my food, the sauce will hit the pan. I hate calling this pizza hut bc they’re the only ones who don’t give me my p’zone the way I would like it. Is it really that freakin hard to just add sausage?! Seriously? So much for customer service. She needs to go!

I love pizza. I don’t love this pizza hut. I loved using their website to place my order. Didn’t love how they messed up the order.
Thankfully we ordered extra-​cheese, because when we opened the box (to check out the pies) the cheese was sooo thin you could see the crust right through it.
And we had to check the boxes because the order got mixed up & they said l called to change the order, which l hadn’t, and we went back and forth and back and forth. Turns out someone else (with a similar name) did.
By the time l left the ‘Hut’ the pizza was cold and it was like 15 minutes later– no apologies, no smiles– nada.
As for the pizza, holy crap was it greasy! But the breadsticks were good :)

I ordered pizza recently along with wings. The pizza was good but the wings were not cooked all the way and they were pink and redish. I called them to complain and they apologized and re-​delivered more wings. The wings they brought were extra spicy and im thinking that the cooks made them extra spicy to make me suffer for complaining.

hmm what can I say… its PIZZA HUT lol

I love Pizzas, and think that there will always be a special place in my heart for huts, so this place is great for me!
if you enjoy pizza hut, order from this or many other pizza huts. i’m not sure what else to say.

i don’t know what happened to pizza hut, last Boss Day we ordered pizzas from here, they were fine. today we ordered two thin-​crust pizzas and one regular — they were paper thin! very pathetic-​looking! yes i know thin-​crust means the crust is thin. but no, i wasn’t expecting to see paper-​thin! even the regular was extremely thin; they used to be puffy! i don’t know if domino’s has really improved their pizza, but i think it’s worth a try with them next time. screw pizza hut.