Starz Furniture

Very disappointed with this furniture store, I ordered a chest of drawers with a night stand, early January gave my deposit on these items. Owner told me that the items would be ready in two weeks, called to check on status of the items and owner would just give me the round– a– round that a family member was ill, than hospitalized, after 2 months spoke to owner and told me my order was ready, but didn’t know when I can pick up my order.
Now Three weeks more have gone by and now owner does not answer her phone nor does she reply to my text messages. She literally took my money knowing that there was not going to be any furniture made.

My parents, aunts, and uncles have all bought furniture from here over the years and have been completely happy the purchases.
Now I come here for furniture and have even brought aging dressers back here for new hardware and to be varnished again. They have always been friendly and helpful. No complaints about the work from this business.

Report this establishment to the better business bureau if you have/​had any issues with their personnel or products!

So disappointed in this place. This is a family owned business and I trusted there work by the merchandise they had on the floor. I order a bunk bed for my kids and waited 3 weeks to get it. The wife told me it would take 2 weeks then after it still wasn’t done I started calling and they finally finished after 3 weeks. I couldn’t believe I waited all that time for the merchandise I received. The beds looked horrible! The wood was cracked the paint was not even, marks all over the bed color didn’t match. I was so upset. I asked him to take it back. One good thing that I can say is he took responsibility and gave me a full refund. But his wife was not pleasant to deal with. Her reasoning was I wasn’t patient. And she told me 2 weeks after I told her to look at the calendar and it has been 3 weeks she got quiet. I feel so bad for my kids they have been sleeping on mattresses on the floor for over 3 weeks now. Please trust me when I say this is not furniture you want to invest your hard working money in. I hope this helps. I did go to a furniture place up the street called furniture wear house and omg they are so helpful and a very good price it took 6 days for me to get our beds and looks good.

First off the owner Fernando, took care of me and gave me good prices, I bought a mattress from him and it sagged. He told me he would take care of it, that at the beginning of this year 2015 he would replace it. because it had a warranty. It is now march, and he stopped returning my calls, and it is obvious he dosent stand behind his products. it is a shame, I have bought alot of furniture from him. i dont think this is a good way of doing business. He lost my business

Service: 4 stars
Product: 3 stars
I have bought several pieces from this store. When my husband and I first bought our own furnitue set (two night stands, one tall dresser, and one long dresser) we were very happy with the color and product itself. The person who sold us the furniture was very helpful and nice and said he could do it all for a great price. We paid $ 850 for everything. Not a bad deal. After that we bought several other pieces for my three kids. Two tall dressers, two night stands, and a baby changing table/​dresser. Within a few months the hinges that the drawer was on became bent or something and the drawer would get stuck opening and closing. I called the guy and he said to bring in the drawer to get fixed. I have a total of five drawers that have this issue. I currently do not have time to take them in to get fixed. I like the quality of the product (deep, long drawers), but I don’t like that the drawers keep falling of the runners so they get stuck. They should really work on that and they would get a better rating overall. The service is great, but really… they should come to me. I am the customer and not able to go to them. If they want me to keep coming back (and I need more furniture), then they should definitely make it a point to come to me!!!

we deicide to buy our son’s bedroom set in a lil shop in whittier near our house, because the owner assured us about his great service and quailty of furniture. we bought a queen bedroom frame with drawers on feb 22, 2014. this furniture store was to be delivered the following week. it was just delivered on march 13 2014. 3weeks late to deliver half of the bedroom set. The delivery guy came alone in a old truck. The furniture was dirty, dusty and the delivery guy didn’t have the proper tools or man power to move it into my upstairs apartment. this caused scratches to the furniture and scracthes to my brand new paint in my new apartment while he struggled to get it upstairs! Im still waiting on the dressers and nightstands to complete my set. WORST of all is the mattress does not fit the frame of the bed because the mattress is a full when we ordered a Queen. The owner is giving me the run around and not returning calls… our son has been sleeping on an air mattress and hasn’t been able to unpack because he has no dresser drawers to put his stuff in due to this furniture store. I just want what i ordered and paid in full for. a queen size matrress, the dresser drawers and night stands. DO NOT BUY YOUR FURNITURE HERE!!!

Purchased a 5 drawer tall black dresser on ¾/​12 and it was delivered on 3÷5÷12 and overall very happy with the service and product quality. if furniture is needed in the future, we will come back here, we would highly recommend coming here over a big chain store any day.