STS Salinas Tire Service

Haha you guys are a joke. Been there a couple times to look at rims and each time the guy is slow and lazy like it’s my fault he has to walk over and help me. Over priced and service is always suspect. The one in La Habra is better but they stay busy so get there early and make sure your celly is charged, because your gonna be there awhile

Can we give 0 stars… These guys are a joke… Looks like daddy is letting these kids play «business» everyone is disrespectful, cocky and just full of shit. No one knows their stuff, except for the little they remember from reading product brochures. I called asking for a hubcentric wheel spacer and they claimed that there was no such thing… And then said «oh yeah they are about $ 40 each» without asking for size or any specifications.

Horrible techs. Came in to get a wheel after calling. Waited 30 min in the front part of the store even though the employee made eye contact. No verbal welcome or acknowledgement. After the install when i got on the freeway i heard clicking. They stripped my stud on my rotor!!! i mean what kind of idiot uses power tools on $ 350 dollar lug nuts. r40’s. Serious? anyways. Messed up my locks. Messed up my Stud. Wasted my time. Why pay $ 100 for a service that could’ve been done faster and better than these so called experienced workers. They even broke 60% of my valve stem. Which are not easy to replace because i have tpms. Tire pressure monitoring sensors. Basically if u have a stock car and do not care about waiting and what not come here. If ur car is lowered. U have rims. Or anything worth of value. I repeat. Do not come here. They will fuck ur shit up. not even kidding. Someone at mcdonalds could’ve done a better job. u wanna throw ur hard earned money into the trash by all means. U have been warned

I stopped by to check prices on my charger the other day… prices are off the hook the fat guy think hes the shit… the other guys that were working there had better customer service and they had more bussines that place looks dead now.

the past is the past.
nothing we i can do but say sorry and let you know there is new managers and workers who are off road specialists and will take all complaints into consideration and make us better and strive and hope to win your business back and for the future.

hugo hooked me up with a lift rims and tires on my yukon hybrid! thanks brother!!!
also i went back and had my headlights done hid’s are awesome!

I came here to have a stereo installed. The guy said he’d meet us by the car to look at it but then started talking to someone else. He then said he would start working on it at 2 and that it would take him a half hour but he’d call me if it was done early. I came back at 2:45 and he hadn’t even touched my car. He said that he had told me that he’d call when he was done and that he had said he would start working on it at 2:30. He finally started working on my car, but I am highly unsatisfied and will not be returning for any reason.

I stopped by to get a flat tire patched. Drove right up into repair stall. I asked how much for the tire patch and they told me $ 20. I reminded them I had been there just a few months ago and paid $ 10 for a patch. A Fat guy yelling from an upper window said, «I’m the new owner and it’s $ 20 for a patch, thats why those other guys are out of business. Take it somewhere else» So I did, Valley View tire (on Leffingwell & Valley View) where I got great customer service and was only charged $ 8 for a Patch. Go to Salinas for expensive pricing and rude service.

i had a new car tinted n got wheels n rims and all was good. i went a second time to get another new vehicle tinted… it was horrible!!! i had to go back 3x waste of my time! was hard to get my money back. just wanted the awful tint job off my new car… after all this back n forth they agreed to give me my money back but left horrible tint on. the last tint «fix» the guy scratched the inside of the vehicle. i asked if they would pay for the damage the jerk said no. his response was «you got a free tint». i hate this place hate hate hate!!! worst customer service. i had to pay to remove the shiit they did to replace it.
i hate this place!!!

Worst Customer Service ever! Dangerous people! This company willingly and knowingly sold me tires that did not fit my rims. And because they did not fit, the sidewall of the tire was stretching causing a dangerous driving situation. Went to two other tire dealers in the same area who both recommend I remove the tires immediately before a blow out occurs while driving. Contacted Salinas who blamed the entire situation on us despite the fact that they installed the tires. Not us! Unwilling to work out a refund or exchange, said I never discussed rim size with them again despite the fact they install the tires themselves. They knew what tires they were putting on my rims. It was clearly not a fit!!! The last conversation with them ended with a representative named Jose calling me liar and hanging up on me. Reading previous posts related to this company I’ve found I’m not the only one being hung up on. Needless to say I’m contacting the better business bureau and looking into my options with small claims court to get my money back. DO NOT DO BUSINESS WITH THIS COMPANY! There is no customer service here or general concern for safety.