Vons

Isaiah (I know I’m butchering that spelling, I’m sorry!) from the Starbucks here was very upbeat and helpful! Give that guy a raise because he’s the kind of employee you want representing your company! =)
I really love that they have a good selection of hot prepared food and a lot of fresh deli items available for when I just want to pick up something quickly and not have to cook. Overall ⁵⁄₅!

I like this Vons. It’s really clean and the people are nice. It’s expensive, but that’s just Vons. But I really like it. And the Starbucks is great too.

Why are their lines ALWAYS 10 people long??? Why can’t they have more cashiers available? I never see lines like this at other stores. I kid myself when I think I can just run in and out for that one item that I need. When will I learn…

WARNING: DO NOT BUY SANDWICHES HERE.
I have been here at least 5 times for the Chicken Artichoke sandwich because it is so delicious at Safeway in the Bay area and Vons in Los Alamitos. This location is disgusting! The first time I went, I had to tell the associate how to make my sandwich (he didn’t even know what artichoke was). Second time I went I noticed their lettuce and tomato was wilted!!! It looked like they left it there overnight! Every time after that we started to notice how gross the lettuce and tomato looked; it was gray! We asked for them to get fresh produce for our sandwich. The last time we went… they didn’t have any of the sandwich stuff out. We asked for a sandwich and they’re response was «we don’t have anything out.» okay? so take it out? nope! I’m done giving them chances!
So my conclusion is that they never put anything away the night before and use it on morning sandwiches. They also don’t cover the produce. Subway looks cleaner than this place! They must have roaches the way they keep clean. I can just imagine what else they keep out! GROSS!
My next call will be to the health department. Cannot be sanitary!

Out of all the grocery stores Vons bakery has the best ready decorated cakes for every occasion to choose from overall.

I’ll start with saying this is my go to store. I always shop here and most of the time it’s fine. But today I feel the need to write a review because of the poor service I have received the last few times I’ve been there. This is a review on an employee and not the store as a whole. The cashier, short hispanic guy, slightly balding, was ringing up my items and he sat there and talked to the young girl that was bagging the groceries the whole time. His head was turned and he scanned the items as if he were not paying attention. One slowly after the other. The girl saw me look at them like Wth and they just continued to chat it up while we waited. No regard for anyone in line In fact, several people behind me left. Just bad service from this guy. I think he is management too because he is one of the few that doesn’t wear the apron. Even more disappointing. If he’s reading this, you know who you are and you know who I am and if you don’t like your job, go find a new one. I’ll make sure to stay out of his line in the future.

Gorgeous store within walking distance. Has a great beer selection, fresh prepared food items, fried chicken, great soups, good sushi, great wine, clean, friendly staff, butcher that will custom cut your steaks.
Thumbs up, all the other whiners are just being dramatic; it’s a grocery store. Try coming from North Long Beach where you can’t park you car without it getting hit or doors dinged, or have fifteen people ask you for money on your way out.
Ebt standard there, not here. I almost fainted when I saw someone pay with a credit card.

This Vons has a large selection of everything you can imagine-​from basics to international food items, a bakery, a deli, a flower shop, a Western Union, large gift card selection, and a starbuck’s! I also appreciate the large parking lot-​never a struggle to find parking. Giving it a 3 star because not enough check out stations open at impacted times. Prices are ok-​must use a Vons Reward Card for prices to be reasonable. Plus, check out staff carry long conversations with patrons. Overall, great quality products, large selection, friendly staff.

Horrible. I needed help finding an item and there was literally no one on the floor to help. Couldve walked out with a basket full of items and not get caught.

I went yesterday to retrieve a western union from customer service and was told by an employee that the machine is not working. So I would have to look up another western union location.
So I told my boyfriend who sent the wire that I couldn’t get the money he sent me.
He told me that the same issue happened when he went there a week ago.
But in his case another employee came over and says that she knows how to work the western union machine.
The result was that one employee turned him away but, another worker was able to help.
If the machine isn’t working properly then why can some employees figure it out and some can’t.
I frequent this Vons and I have experienced this particular employee several times and she isn’t very helpful.
I’m giving two stars instead of one only because there are other employees that have been curtious.
Get that western union fixed
Vons… Bad advertising

Worse customer service ever. You get one star for effort but nothing more. Waited 20 mins for service in floral dept. called Kathleen three times and bitch never showed. Only reason Kathleen was called because no one from floral decided to come in today. Get your shit together Vons!

I normally don’t have an issue with this Von’s but tonight we has the worst customer service. «Bill» was our cashier… And he looked like he really hated his job. Understandable must get boring but … Still this is your job. I was about 3 people back and was watching how he was ringing people up and I was like okay this should be interesting. So as he finishes up the first person he throws the divider down the line. Then the next guest comes and as he finishes slamming everything they got cash back and apparently was annoyed that they wanted their $ 100 split so he grabbed the 20s all crazy aggressive and slams the drawer. So we were next, I bought alcohol so I handed my ID and he’s staring at it like it’s going to become 3D or something lol no smile or anything just plain rude… Dislike. Go home get some sleep and wake up on the right side this time. Life is too short to be a grumpy pants to innocent bystanders.

I love Von’s over other stores like Albertson’s and Ralph’s however, the store management has changed and they are not as helpful or as caring as they were a couple years ago. I come in for a variety of things, but I won’t come in to have a deli sandwich made again. They didn’t use gloves and the man making my sandwich had dirt or grime all over his fingers – really? When I saw his hands, I said, hey where’s your gloves buddy? I don’t want something made by his dirty hands. I walked away. It’s a shame because that store used to be awesome!

Starbucks Coffee review
We don’t normally shop at this market though it is the closes one to our home. My wife and I stopped in for a few items and I noticed a sign at the Starbucks. It read buy one beverage and the second one is free, only from 2 – 5 pm.
I glanced at my watch, it was 1:55. There was two of us, let’s do it I said. My wife ordered a Venti Peppermint Mocha and I ordered a Venti Pumpkin Spice Frappuccino. Total cost for both was $ 5.05!
Ah…one of life’s simple pleasures!

These people are absolutely ridiculous. I placed an online order that was to be delivered between 12 and 2. I got a call at 2:05pm stating that my order was not coming because of «driver difficulties» and they would not be able to process my refund for 7 – 10 business day. They refused to find a way to get my groceries to me and they refused to find a way to get my money back to me any sooner, — leaving me with no food OR money to feed my children. I’ve ordered groceries from them 4 times. Once they came too early, once they came too late. And now they didn’t come at all. Unreliable, unethical, and with no regard for customer satisfaction.

This is one of those… So here we go! Let’s get something straight I love Vons but not this one! This review deserves negative stars. Came here for lunch because I wanted a chicken artichoke sandwich (one of my faves). As I was waiting to place my order a lady next to me says «oh my god, look at the veggies».
To explain the veggies that they put in the sandwiches looked wilted, had already turned colors, and were just plain gross.
When it was brought to the attention of who I think was the deli manager she had an attitude, which was completely uncalled for. She still tried to make the sandwich with those gross turned veggies. I was so appalled I walk away. This was one of those times I would have loved to call in a health inspector.
Please don’t try and feed me your garbage not cool!

You never know how you’re going to be treated at this Vons.
I went in to buy a bakery item and found that no one was at the bakery. I waited 5 minutes, a clerk passed by and did not even acknowledge me until I stopped her and asked for help. It wasn’t until another 5 minutes later that a clerk showed up to help me. He didn’t say hello or wasn’t at all friendly and had a bad attitude. When he finished helping me he left without a parting comment.
Another time I was there I was checking out and the checker and clerk were openly talking about getting drunk. EXTREMELY unprofessional, if you ask me.
Sometimes there are only two check stands open with about 4 – 5 orders in each line.
Some of their checkers are polite and friendly, though.
I try only to go here when I know they carry something I can’t get at Target or Ralph’s.

I like Von’s because it’s like 3 minutes from my house. They have a great beer, wine, and liquor collection for a supermarket. The bakery is excellent! You can always find fresh baguettes and rolls (white and wheat), bagels, and pastries. They also make cakes and cup cakes. I’ve ordered cup cakes and the kids liked them. They have a great flower shop, butcher shop, deli, and they have a sandwich place. You can find anything you want at pretty good prices. Give it a try.

The one star is for the bakery department. Vons makes excellent cakes and the bakery employees are helpful. This complaint is about one particular cashier and also the response I received from their customer service department.
Melissa is the rudest cashier ever. Her looks complement her attitude with the scowling face she displays. During my encounter with her, I greeted her and asked her if she was having a bad day and very grumpily, she said no. I then told her that seems unhappy. Her response was, «I was smiling; I guess it wasn’t good enough for you. Wow — awesome customer service skills this one has.
I recently was chatting with a couple of women in the checkout line at Target. Vons customer service was mentioned, and I told them that I complained about a rude employee there. One of the women knew exactly who I was talking about and also said she is simply rude and miserable.
I left a voice mail for the store manager and never received a return call. I then contacted their customer service headquarters and received indifferent responses. I also asked for their CEO’s name and address and received no response. You can see where the employees get their great skills. Thank goodness for Trader Joes and Spouts!!! Their products are better in quality and prices. Luckily, I only shop at Vons when I need a cake, so I haven’t had to look at Melissa’s nasty scowling face for some time. Yea!

The fact that between my apartment and this location there are 4 other supermarkets and I still drive 10 minutes out of my way to get here should speak volumes.
The selection of brands is the best in the area, the staff is great and the location is in a place where I’m not worried that I will be abducted on my way back to the car.