Whittier Honda Kawasaki Seadoo Fun Center

My ST1100 is 13 years old, and was left to sit in my garage for several months setting up a situation in which many problems can arise. I had the bike towed up to Whittier Fun Center where Jay and his mechanics worked through all the problems, and now my bike runs better than it has for quite a while. Thanks for the professional, friendly, courteous service.
Bob W.

Came to Whittier Fun Center after going to many other Dealerships with no luck in Financing a Motorcycle due to my credit score. With the commitment and effort from the Staff Randy, Shaq and Jim @ Whittier Fun Center I was able to bring home a 2015 Kawasaki Vulcan S Motorcycle. They are awesome. Thanks guys! I highly recommend this Dealership.

These guys kill it. I live in LA and shopped 4 different honda dealers for a grom. Randy at whittier fun center wasnt just the most responsive and helpful i spoke to at all of the dealers, but he offered me a bottom line price significantly better than the other three dealers i spoke to. I drove 45 mins out of LA to shop at this place and im so glad i did. Not only did Randy deliver exactly what i wanted, for the best price in a 30 mile radius, but he was a really easy guy to deal with. Not a pushy salesman at all, but still available to answer any questions i had and tell me about the bike. I took the deal with Randy and was glad i did. The process just got easier and more of a pleasure when i met the sales manager Jim. Jim was just as cool and laid back, yet helpful and informative. He got me a great finance rate from Honda and got it done quickly. He also offered me the best motorcycle insurance rates i found after calling the all the big insurance companies. Bought the bike that day. Love these guys. Def worth the journey for me. Wouldnt go anywhere else!

It’s nearly impossible to find a quality and honest mechanic these days but I was very fortunate to find Jay and his service department here. These guys went the extra mile for me with my quad. They were thorough, respectful, courteous and professional. The customer service has always been an A+ for me. Jay and the guys in the service department are awesome, I would recommend Whittier Fun Center to anyone. Thanks again!

01÷21÷15: me and my girlfriend walked in Whittier fun center for the 2^nd time in the past few months; quick note we came in October first and I purchased a ’14 honda cbr 500R with Kevin as my salesman… exceptional service from him. This time was my girlfriends turn to get her bike that she has been wanting as soon as she was little; she just got her safety course certification so now she is just waiting for her license. Last time we walked in she was caught by the attention of the ’14 honda cbr 650 °F in the stylish blue color; so once she completed her course she immediately wanted to jump at the bike before it was sold and we went together and met with Randy who we have met previously before. Process was simple, quick, and Randy made the experience all the worth while; whole process took 2 hours. Bike is a beauty and rides good; I was able to ride off with it at the dealership so my girlfriend could practice safely and accordingly. Thank you Randy for the exceptional customer service. Your humor made time and the process go by so quickly.

The parts and service dept is amazing. Been taking my bikes here for the past 3 years.
Parts: guys know their stuff, Gilbert has always been helpful in helping me pick out options and comparing different parts
Service: Jay and Bobby always make sure my bike is taken care of. Everyone else there is also very friendly and helpful. They have taken care of my bikes for everything from routine service all the way to stolen/​totaled bikes.

Just moved to the area and needed an oil change on my 95 Honda Magna, just hit 10,000 miles. The service department is super friendly and went above and beyond in servicing my bike. The service director Jay is a stand up guy and I hope to come back to get a back tires as well. Thanks guys for the exceptional service and great prices!

Been bring my bikes here through out the years from my starter bike Ninja 250, 98 Honda CBR, 06 Honda CBR RR, and now my 07 R6. I love coming here. I’ve been through a few service mangers through out the years. And all of them are great and Awesome the most recent service manger JAY is Awesome super customer service skills and is honest and knowledgeable the techs are great too they always take the time to explain things to me. Great place highly recommended. I’ve gone down 3 times with my R6 and they always bring it back to life looking like new. I commute daily with my R6 I bought it in 2013 and I started off with 9k on it the bike has about 50k on it now. Whittier Fun Center is the only place i take my bike to be serviced. I know they are the reason my bike is still running smoothly even though it has all those miles on it. THANKS GUYS!!!

I purchased a 2015 Honda NC 700 X from Whittier Fun center about a month ago. Overall I am very please with the price I received on the bike. I initially talked with Nicole and then Jim was introduced into the process. Jim and Nicole did an excellent job. There was some confusion over what accessories I wanted added to the bike due to a miscommunication with the parts department. However, that was resolved and I was pleased with the outcome. Additionally, they didn’t charge me for the trickle charge adapter that was installed on the bike and they shipped me a replacement front fender for one they had scratched. I highly recommend this dealer to anyone looking to purchase a motorcycle, watercraft, etc.

I’ve been taking my Ninja 300 here for service for just over a year now.
Every time I’ve had a quick and pleasant experience with the service department and they’ve and led a few warranty claims for my tires quickly.
Just recently I went in for the 15k service and tire change before heading out of town for the weekend. Jay the service manager helped me out getting the bike dropped off Wednesday night for a pickup in Friday once it was done. Jay was awesome at accommodating my schedule and even got the bike done early. When I picked it up it they got me out the door for less than they quoted me and even replaced a few bolts for my fairings that were missing for no charge. I had even left my helmet there when I dropped it off and they cleaned off the visor for me.
The bike rides great and I couldn’t be happier the techs work (I believe it was nick)
Definitely earned a loyal customer.

I’ve gotten service done here several times. My son has a TTR-​90 — Yamaha dirtbike.
They perform great service, and they’re reliable fellows.
I’ll only bring my stuff here. Fair pricing, and a good amount of inventory inside for shopping.
Thanks to this place!

The service center is awesome! I had the safety recall done for the 2D Master cylinder. Jay ensured everything was taken care of when dealing with Honda headquarters for my Goldwing. This was my first time using their service center. I highly recommend using them and I will be back for any future service needs.

WHITTIER!!!
These guys are top notch! No other service shop like Whittier! Bought the Honda CTX700 from Jay earlier this Spring.
Recently received a Honda Recall Notice in the mail for starter mag switch.
Called Jay.
He ran the VIN over the phone.
Determined the fix was needed, and scheduled time for the day after Thanksgiving holiday.
ALL WITH A 5 MIN PHONE CALL!
Efficient, reliable, professional, and kind!
–
OTHER SHOPS, I called to get the same completed, very rude when attempting to A) check to see if the recall is valid for my bike, and B) scheduling time to get it done.
(i.e.
– «Great, I’ll come in and check (in-​person at your shop) if the recall is valid. How about next weekend?»
— «Sir, next weekend is Thanksgiving.»
– «So you’re not open on the following Friday or Saturday?»
— «No, it’s Thanksgiving; we’re closed. Call back and we’ll set something up for first week in December»
)
^^ what a joke. it’s called a Safety-​Recall-​Notice because it involves SAFETY and needs to be RECALLED… yesterday! (Honda of Glendale & Honda of Hollywood)

Got my new Sea Doo Spark, winterize at the service center great service. Service manager took great care of me. Parts manager also great help me many times great service. …

Nice shop in the center of Whittier. Ive been here twice for service and for a oil change and Jay took care of me and treated me well. Quick, quality service and couldn’t complain about anything. Would recommend any of my buddies here.

DO NOT COME TO THIS DEALERSHIP!
So I was in the market to purchase another motorcycle for the purpose of commuting and I was shopping around. Nowhere did I have a worse experience than at this dealership. Everything seem fine on their website and advertised price but that was a fad.
I went in the dealership and asked for assistance on the motorcycle of interest.
Dealer A replied «what is your price?».
I replied «It is probably better if you gave me your OTD price and we can work from there.»
Dealer A — «No, we don’t do that here, we set a price and work. We don’t work like that here at Whittier Center».
At this point I’m confused, since this is essentially haggling. So whatever, I asked for the prices and fees and he listed a few fees. At this point either i misheard or he did not listed all the fees that was going to be added.(more on this later)
So I took a seat and began adding up all the costs that I did hear on excel on my phone. Alongside me was another patron who arrived at the store earlier than I did. We began small talk and began to complain about the wait times here. It would be a total of 20 minutes from finishing talking to Dealer A to finally getting a response from him again. That was when I was directed to Dealer B, (truly horrible salesperson who hates his job)
Dealer B began without an introduction nor asked for one. He directed me into his office and began running numbers.
At this point I was extremely confused as to why there were so many additional fees and why the OTD prices on the *standard retail* to *sales retail* did not add up. I was running the numbers on excel with price difference between standard and retail of over $ 900 dollars. Only thing that would do that was if they bumped up the MSRP from the sales price of the motorcycle from the advertised $ 4999 to approximately $ 5800 (assuming the fees did not change). Now I began to question where did he get these prices and I even showed him the actual MSRP on the brand’s website. Dealer B was visibly getting annoyed as was I. I said that the sales price was still WAY too high and he quickly said «then there’s nothing we can do». And that was the end of it.
What I learned from motorcycle shopping was even though Whittier charged an price below MSRP on their bikes, they make it up with unheard of dealer fees which actually added up to be approximately $ 1000 dollars (NOT INCLUDING Tax, registration, DMV fees). This number absurd at ANY and ALL dealerships.
Dealer Fees on Japanese Sportbikes are nonsense. They come mostly assembled with little liquids that need to be added and other minor labors that should not add up to $ 345.
The breakdown is as such: [Approximately]
Bike MSRP — $ 4999
Tax @ 9% — $ 450
Registration — $ 200
Adminstrative (ADM) FEE — $ 345
Prep — 350
Freight — 320
FYI the invoice price of Japanese motorcycles is approximately
MSRP * 0.83 + (Dealer Freight Costs)
So my Motorcycle would have been approximately
=(5300 * .83) +
=4399 + 320 (highly doubt that they paid that much for freight)
=$ 4719 (Approx. Invoice Price)
TL:DR — Dealership was unfriendly, unhelpful, and did not know their prices and assumed the buyer didn’t know his numbers as well.
By writing this review on
, any and all information is to the best of my personal knowledge and my experience. All information posted is within the guidelines and terms of service on
.
EDITED: 2015÷10÷31
From the Business Owner.
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Kawasaki Invoice $ 4849.00
Destination charge $ 345.00
Documentation Fee $ 80.00
California Tire recycling fee $ 3.50
California DMV Fee $ 118.00
California Sales Tax $ 474.66 (if in LA County 9% tax rate)
Sub Total $ 5870.16
Less Rebate ($ 250.00) Ends Today (possible extension??)
Total Cash Price $ 5,620.16 Cash Discount Included (no credit Cards)
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Price doesn’t seem to include the PREP and ADM fees that was discussed earlier.
Also, money was only a part of the overall problem. Customer service was quite an unpleasant experience with the dealers that I did interacted with. I am sure that your institution is fine but based on my experience, there is a fundamental problem with the sales team.

I purchased a CBR650 ABS from here a couple of months ago. While I must admit that I hate dealerships and I’d rather not have to return to one for a LONG time — these guys weren’t all that bad. And even though everything wasn’t perfect, they were head and shoulders above the competition.
I should note that I purchased my bike sight unseen — so that may have contributed to some of the troubles. I live in San Jose, but WFC had the best price for my bike within a reasonable distance. After first inquiring about the bike via cycletrader, I was introduced to my point man. He gave me his personal phone number and helped me throughout the whole sales process. I sent him numerous texts and called him quite a few times over the course of the buying experience. Normally I’d name drop here so an employee can get his or her shine but I was fairly unhappy with his service once I paid for the bike. My questions weren’t being fully answered and there was definitely a significant drop off in responsiveness once the sale was completed (I had a few issues/​questions post-​sale).
In his defense though, he was certainly very helpful during the buying process and even got me set up with someone that would ship my bike up to NorCal (as a new rider I wasn’t going to take a 350+ mile trip back up north).
Due to my frustration with the lack of responsiveness, I decided to contact the sales manager Jim and he answered all my questions and helped me resolve all the issues I had — so shout out to him for the help!
All in all — I still hate dealerships but considering the lies, misdirection, bait & switch and other madness I ran into during my first bike purchasing experience at other dealerships — I’d certainly return to WFC for another purchase.
Loving my bike by the way — thanks!

I cannot say enough good things about this place, they treat you better than your own family! I have never had to wait more than an hour to get my bike serviced (small service) always willing to answer any questions or look something up, super friendly staff and they always offer to give me a ride home instead of waiting, they have even come to my rescue when I was close by. Their prices are OK after all it is a small dealership and they have to pay their employees, so I really don’t mind paying an extra $ 10-​$ 20 here and there because honestly I have paid a lot more for service but I didn’t leave with a smile like I do when I leave the fun center, even if you don’t know about bikes or seadoos they are more than willing to show you around, you will leave with a smile on your face, their motto sums up everything that they are all about «honesty, Integrity, service are our #1 goal»
Thank You, and take my money!!!

So far so good! Just bought a used 2014 Kawasaki KLE650 from here and it was a good experience. I’ve been looking for a while on Craigslist and CycleTrader, and found a couple of 2014s so before I went driving to dealerships I contacted WFC and two other places in advance by email and phone. A little bit of back and forth and they came up with an out the door price that was better than anyone else was offering. So I had them as «plan A» and two other dealerships as plans B and C in case anything went wrong with the deal — maybe the bike was in poor condition, maybe they tack on extra fees, you never know with dealerships. I never ended up needing plans B or C because not only were they true to their word, they worked with me on a couple of minor issues I found with the bike and we were able to make a good deal.
Kevin the sales manager, and Jim the general manager, those guys really made it easy for me to buy from them, and Tom, the owner, made sure my minor concerns were taken care of by the service department before I had even finished the paperwork. I also talked a bit with the parts department, and they were helpful as well.
Bike was delivered to my house today as promised, just took it for a quick ride and am looking forward to many more.
If anything goes wrong I’ll update this review, but at this point I can say I’m really pleased with everything!

I have bought 1 motorcycle and today i bought my 4^th quad for them. A little Kawi KFX 50 for my son turning 7. I was fortunate enough to meet the Man himself, Thomas, along with the manager Jim who put together a great deal and made us feel at home.
I had a bit of a misunderstanding with one of the new sales guys and sure enough, Thomas and Jim came through and did everything possible to make us feel welcome and happy once again. I definitely recommend working with the people here. They want to keep their customers happy.