Clarion Inn & Suites Airport

Not worth the money. Is dirty, asked staff where ice machine was they didn’t know. A lot of entrances were «closed» not sure why. Had to use entrance far from room. Guy at desk apparently didn’t know or didn’t care that the entrances were closed as he told us to use the ones that were closed. Wifi is a joke if by the pool. Trash on floor in hallway. Lobby smells like a bathroom. All plastic chairs by pool were blown over by the fence, today was not windy. Not worth your money. Staff said they were packed. Hardly any cars here so i doubt it. Just trying to get your money. Would never come back here. Have not been to restaurant yet. Will be interesting to see how that stacks up with so few people here.
–update: breakfast was better than expected. Two kinds of scrambled eggs, sausage patties, fried potatoes, biscuits and gravy, 5 kinds of cereal, oatmeal, a do it ur self waffle maker that makes a big fluffy waffle, fresh fruit (honey dew, cantaloupe and pineapple). I gave them a whole extra star for the breakfast. Also, hallways must have been swept because they are clean now. Slept well. Beds firm. Pillows are nice. Bathroom in room is clean, though ceiling tiles are bowed and water stained from the shower. May come back here in a pinch, although i still wouldn’t want to pay as much.
Another update– wifi hasnt been working since the first day we got here although we have notified them and so have other guests. And also, the guests have to skim the pool themselves to remove dead bugs and debris. The water level in the pool is too low so the water cannot flow into the pipes to the filter. Not sure how the water is being filtered.
Update– never did get any wifi. And when asked to get a discount the manager said she could not give us one because we went through
. They get a cut of the price too and the stay probably would have been cheaper if we had not used a 3^rd party. Travel tip: Look up ur rooms on travel websites, but then call the hotel directly to get even cheaper rooms. If i had paid 70 $ to stay here this review may have been nicer. But considering what i paid i will not be back.

This is an old run down hotel that needs to be renovated. The hotel has an overall pungent odor and when coupled with the dirty carpet, broken sinks, broken light fixtures & outdated décor makes for an unpleasant stay. There are several unlocked & unmonitored exterior doors that makes the hotel feel unsafe, especially when traveling with young children. Don’t be fooled into thinking you are getting a great price on an airport close 3-​Star hotel… the old adage «you get what you pay for» comes to mind.

Normally I would have checked the reviews but not this time. This place had big rig truck parking and that’s why we stayed here but never again. Clarion choice hotels should care about what people say in reviews because this place is in bad need of an overhaul, like yesterday

Terrible experience… filthy run down facility… rude management with very poor customer service… Don’t learn the hard way like I did… Take my advice and go elsewhere!!!

My boyfriend, our mothers and I made a trip to Wichita this past weekend to look for apartments. We happened to get booked at the Clarion through Expedia with the car rental included and the plane ticket. We had never heard of a Clarion before, but thought we would give it a try and man did we make a terrible decision. Pulling into the parking lot the hotel looks run down in general, especially opposed to all the other hotels near by that look up to date and presentable. Walking into the main lobby for check in and the walkway appears that it hasn’t been cleaned for awhile, dirt around all the windows. We were told to pull around back to get to our room and park back there, a little bizarre considering there was literally 4 cars in the whole parking lot. Driving around the hotel the windows were dirty and foggy and the curtains in the windows were barely hanging by one ring. Our key wouldn’t even work to open the back door, a worker who happened to walk by had to let us in and the first thing when walking in all you can smell is smoke. We get to our room and are somewhat impressed by how the room appears at the first glimpse, but soon found out the looks were very deceiving. The toilet lid in the bathroom was down and was covered with what looked to be pieces of the tile ceiling from above or wood shavings, the bath tub had the same particles in it but bigger. Both beds comforters had red stains on them and when I pulled back the sheets I was disgusted to find yellow crust on them. We immediately left the room and went to the front desk to return our keys… But wait it gets worse. When trying to enter the front door, the door is broken and the workers seem to laugh about it. We hand the receptionist the key when she met us at the front door to let us in and told her we were checking out, her response was «Ok!» Remember we just checked in literally 5 minters ago and are now checking out, but all this lady has to say is Ok? As we turn to walk away she says «Was something wrong?» I explained to her what we had seen and how disgusted we were, and her response was «Im sorry about that.» She offered no remorse or concern that guests were leaving.

Bad business practices… I stayed at this hotel from Oct 4^th 2015 to Oct 10^th 2015 on business. My company pre paid for my stay. This location charged my personal credit card $ 446.34. After many phone calls they finally credited me back the amount. However, they are attempting to charge me again for the same amount as of Oct 14^th 2015. I have spoken to the front desk and Clarion Customer Service and am getting the run around. I am not sure what they are attempting to achieve by doing this but I assure you it is not legit or legal.
I am waiting to hear back from the GM yet again as to what the outcome will be. Do yourself a HUGE favor and avoid this hotel. The carpet throughout this hotel is worn and you could possibly trip and fall. The rooms are not clean and smell. This hotel needs a renovation badly. Our company will no longer be staying at this hotel again…

If there was a selection for «zero» stars, that would have been my selection. I stayed at this «location» (different chain) around 16 years ago, and was impressed. Today? Pretty bad. And my experience with Choice Hotels in general has convinced me to NEVER use Choice again. Never, ever!

If I could give 0 stars I would. Worst hotel I have ever stayed at. Bugs, A/​C didn’t work right. We had a homeless man/​drug dealer hiding under our balcony and running from the cops that kept us up until 1 in the morning. The bathroom sink looked like someone puked in it and it was stuck on. Hair dryer didn’t work. Everything that you could imagine bad in a hotel, this place had. Do not stay here!!! After all this I told the front desk and nothing was done to accommodate the unacceptable conditions.

I really hate writing negative reviews so I will try and stay positive, I said I would try.
First off, this place cosmetically looks like a friggin dump. If I was paying for the room I’m staying in I would’ve chose the Holiday Inn one block away but I’m not and it’s a work trip so it’s paid for. The exterior is falling apart, stucco looks like it could use a lot of help and a good rinse from a power washer.
The interior is not so bad, but I am being positive. The carpet has major bubbles in like it’s separated from the glue and the concrete. The rooms have a total of 3 power outlets. And only one is close to your bed. They have excellent flat screen televisions and nice comfortable office chair. The bathroom, oh man, need help. Broken ceiling tiles, plugged holes in the wall… numerous cosmetic issues but hey its a bathroom and it’s not my home.
The indoor pool is closed. Not sure why or when it’ll be open.
The have a neat little restaurant/​bar inside called Remingtons. It’s got a cheesy ass Al Cape gangster décor theme. They serve drinks and food, not sure how the drinks are but the food is pretty good and they have a pool table too if you get bored.
As far as safety goes, I would not bring my wife and kids here. I barely feel safe and I wouldn’t feel safe with them here.
All in all I suppose it’s not too bad but it is what it is…

Staff was friendly, my two sons and I were upgraded to a «suite», which was two conjoined rooms separated by a set of doors; couch, table, and tv in one room, two beds, table and tv in second room.
The room smells of dirty feet, truck drivers outside the side door smoking and drinking. The room feels 10 degrees warmer than what the A/​C unit is set for. Finally set it to «max cold» before falling asleep, and the noise that thing makes is almost as bad as sweating all night.
Not much of an upgrade from Motel 6.

Last night, September 4, 2013, I had the worst experience I have EVER had with a nationally recognized chain hotel (there have been two worse experiences, but they aren’t worth talking about at this point).
First, Hubby and I hit Wichita about 8:00 p.m. and set about finding a place to lay our heads for the night – this was after traveling from West Tennessee since 8:30 a.m., and we were TIRED. We ended up here after having left the Best Western just down the street because of no rooms to fit our criteria.
When we walked in, the young man on the desk was very pleasant and asked how he could help us. We asked for a handicap room, and the «fun» started. First, he couldn’t find any reference to a handicap room on his computer, so he had to consult his written sheet of room availabilities. He called a co-​worker (more on her in a moment) and she couldn’t find it. Then we said that we would settle for a first-​floor king room if it was easy to get to. That request led to even more agonizing over the computer, then the general manager of the hotel got in on the action. A full 20 MINUTES after we walked in the door, we were checked into a room – I didn’t know at that point if it was a handicap room, a king room, or a closet. We were directed to entry door 5 at the back of the property to access our room.
Accessing our room involved stepping up on a curb, then climbing 6 steps to the landing where the door was. We walked into a hall that REEKED of cigarette smoke. We found out room, and it was a handicap room. And it reeked of some unknown odor that I never did identify. The general manager came to our door and kept apologizing for all of the trouble – if he said «Sorry ’bout that» once, he said it a dozen times! The room was satisfactory, other than the fact that the handicap-​accessible bathroom had no vanity and no place to put toiletries, razors, etc. Why is it that when designing handicap-​accessible rooms, people don’t seem to realize that we want/​need the same amenities as «whole» people.
Our next problem was the air conditioner. There seemed to be at least a 10-​degree difference between the room temp and the temp that the AC needed to come on. I woke up several times during the night so warm that I had to kick up the AC – by morning, it was on max cool and it was still too warm in the room. Hubby said that every time the AC kicked on, he woke up.
Now, about the young lady at the desk last night — she was, shall we say, well-​endowed. As Hubby put it, she had a shelf that you could have served a buffet dinner on. She was wearing a very low-​cut – and stretchy – top under her official Clarion shirt, but the shirt was open and she was showing off her assets to anyone who would look. I mentioned to the general manager that I didn’t think that her attire was appropriate for her job, and he said that he was going to do something about it. Whether he did or not is anyone’s guess. I was totally offended by her lack of dress — but it may have also been a by-​product of my total disgust with the entire experience!
Bottom line — I was totally turned off by this hotel. I’m at a Quality Inn tonight, part of the same parent, so we’ll see how things go at this facility.

Disclaimer we are traveling a lot for track, So I am becoming a bit of a hotel snob.
This was home base for Nationals in Wichita. Normally we go for something with a higher rating but since Wichita isn’t equipped to accommodate all the people in town for Nationals we couldn’t be choosers shoot we were barley beggars since it was happen chance we got these rooms to begin with.
At first I had 4 King Rooms for a track team of 8 girls, 2 boys and 2 coaches. The plan was we were going to figure it out once we got there. Right when we hit the road to Wichita something told me give the Clarion a call to see if any cancellations had happened since the last time I called 12pm Central time. Sure enough 3 double had just came available, that solved some problems with us. Also once we got there 1 king room came available so the coaches didn’t have to spoon.
The rooms came equipped with fridges and microwaves which make it handy for keeping a team hydrated. They were however some of the smallest double rooms I have ever been. The beds and pillows were comfortable enough not the best I have ever slept on or the worst.
Now for the gripes about this place, First and foremost there is a free breakfast but it some of the grossest breakfast ever, think prison food. They serve this sausage that I swear is made from road kill and the potatoes taste like little rubber cubes! Who the F cooks potatoes wrong! So my advice pass on their free morning breakfast unless your looking for a laxative.
The hotel like every hotel in Wichita was sold out! You think they would have enough maids to clean or at least freshen up rooms. Finally on the last day after I called did we get a room cleaned and that was after I called the front desk and requested it.
Only one tub out of all our room plugged, being a track team we ice bath after comp. That created a issue and since the hotel was sold out there was no chance of changing rooms.
We went to the bar one night, two ladies working the bar with 3 patrons at the counter. We sat at a table right in front of the bar and immediately we became invisible. 25 minutes later after we signaled her down she finally came to get us drinks. I joked and asked her if there was anyway I could buy the table because it made people invisible, she didn’t find it humorous!

I found this to be an acceptable place to spend a night. It is near the airport and the room was neat and clean. It is an older property but they have made an effort to keep it maintained. The staff was very friendly and helpful.