Complete and utter chaos on a recent flight to Houston. A 21 hour delay and lost bags to top it off. No apologies from this joke of a once proud airline. United is a disaster these days and multiple employees in ICT made it clear they did not work for United but were only contract employees who were embarrassed to be affiliated with such a mess of an organization.
Melissa P.
Rating des Ortes: 3 Philadelphia, PA
You know an airline is small when it’s not even big enough to do business under its own name… Pros: –On a flight from Wichita to Chicago, you can have both an aisle and a window seat!(One row is only one seat wide, the other is two, so no dreaded middle seats!) — Friendly flight attendant(yea I think there was only one…) Cons: –Overhead storage space is literally nonexistent for some seats, under seat storage is minimal. –There appears to be no first class, so don’t bother upgrading.(This is kind of a pro for economy lifers like myself though). — Bathroom is tiny! Really everything about this airline is tiny, of you are overweight or talk I would seriously reconsider booking with this airline.
