Homewood Suites by Hilton at the Waterfront

This was one of the nicest Homewood Suites I’ve been to. It’s very clean and looks brand new. All if the staff are friendly and go out of their way to greet you and make you feel welcome. They’re very good about keeping the breakfast items hot and filled. The location is also quiet and has shopping and restaurants nearby.
My only issue, which is why I’m giving 4 stars instead of 5, is there was a strong odor in the hallway during our entire stay. Made me a little sick to my stomach.

Great service, breakfast, staff, pleasant experience all around and enjoy having suite while travelling with kid
Haven’t used it but have bball court, mini golf (per front desk) & nice .65 or so running loop around lake

This hotel has all the luxuries and comforts of a fancy hotel, but without all the upcharges. My husband and I took a few days away from the kids and this hotel was perfect. So comfortable, clean, and accommodating. We loved the breakfast in the morning; it was eons better than your standard «free hotel breakfast.» Bed was very comfortable, so were pillows. We enjoyed having a separate room with a couch, and everything felt very homey. The grounds are fantastic and full of colorful flowers. We took advantage of the library, with its games and dvd rentals, a nice touch! Outdoor view is great. AND the location couldn’t be better: walking distance to nice restaurants, spas, even a Whole Foods. I certainly hope we have the opportunity to stay here again. Everything was perfection!

I have stayed at other Homewood suites many times and always found staff friendly and the hotels comfortable and accommodating. This location too. I have stayed here 5 times now and my biggest complaint is that the beds are the most uncomfortable beds my husband and I have ever slept on. They are so soft that I come home with a sore back each time. This is despite the boards offered by staff. The covers of the beds are also ridiculous. Instead of a comforter I feel like I am sleeping with a bedfrill as a cover. We travel to Wichita once a month from California and I really like the feel and location of this hotel. Please fix your beds!

I’ve stayed here a few more times since my last review, and this hotel is just as good as I remember. 5 star staff (from front desk to breakfast staff to housekeeping), the most comfortable bed and bedding, clean and spacious rooms, and convenient location all make this the great hotel. My only complaint is the work out room. It’s pretty small for a chain meant for long stays. There’s a good mixture of machines, but the room is just so stuffy!

A really nice hotel with ridiculously friendly staff. It’s no Waldorf-​Astoria, so I will withhold the 5^th star, but I have zero complaints about anything here.

This has by far the most accommodating staff ever. They’re so sincere and incredibly friendly. They will do anything in their power to make sure your stay is the best you’ve ever had.

I never had a favorite hotel until Homewood Suites at the Wichita Waterfront. We love the superior services. Every time that we stay at hotel I always think of a few design improvements. I would not change anything about this place!

I love the Hilton Homewood Suites. For the money (approx. $ 170/​night total), you cannot beat their services, locations, and amenities. First off, inside they look like someone’s professionally decorated home. This location is a gorgeous lakefront property with free internet access, indoor heated pool/​spa, exercise facility, outdoor basketball court, mini putting green, gazebo patios, and walking trails around the lake. And, the outdoor amenities are just as beautiful at night with white stringed & mounted lighting.
The hotel is also situated inside an upscale shopping/​business center that includes several very nice restaurants. We had a one bedroom suite with living room, kitchen, bedroom, and bathroom and two TV’s — perfect for the couple who have different wake/​sleep schedules and need the privacy of a separate living room and bedroom. The included breakfast buffet also makes this hotel a very comfortable stay.
Another huge plus for this hotel is real central air conditioning with vents and ducts that not only circulates well but allows you to control the temp as low or high as you want it. I have stopped staying at the Marriotts and some of the other properties because of this exact issue — they will not allow the temp to be set lower than 65 and the air conditioning «box in a corner» never cools the room below 70 (if you’re lucky) in the hot summers.
It’s amazing that you can actually stay at a facility that provides a luxurious experience for so little. This is my second Homewood Suites experience (also stayed at another on the lake in Little Rock, Arkansas, that was just as impressive) and will always be my preferred hotel when available.

Great experience in every way. Among the best Homewoods I’ve stayed in. Great staff and property.

I have been staying at this location for roughly 3 months now (consulting woohoo).
its a nice place, the staff is very in your face friendly. There are a couple things they could work on however
— getting the pool done.
— billing issues (they are always happy to correct them)
— changing the channel on the tv takes a solid 15 seconds per channel (you think it sounds small until you stay here long periods of time)
— more expensive then basically any alternative.
so again, those are the small things that would put at least my personal opinion of the place at top 5 solid work hotels ever. I am staying here and not moving somewhere else, so that rate they are charging me must be worth it.

I may be biased in my review — I had the Presidential Suite & it was amazing. I spent a lot of time relaxing in the jacuzzi tub. The staff was super friendly and I look forward to going back. My only regret was that I only got one night in this amazing place.

It’s home away from home!
I can’t vouch for the weather in Wichita, but I can vouch for the friendly staff when you come in from the cold.
The location is beautiful– as the name states, it is a waterfront property. During the fall months, you can have your dinner on the patio overlooking the lake.
I stayed in the studio-​like suite. It was very spacious– kitchen, dining table for 2, a desk, couch, large ottoman.
Last but not least, there is a «library» by the lobby where you can borrow DVDs and books. Like I said, home away from home!

Got the two bedroom suite this time. Much more space. Coffee isn’t great but not gross. I didn’t have to sleep on the couch pull-​out this time, and found the actual beds to be pretty comfortable. Super friendly staff.
Food provided for dinner could be better, but it’s included with the room so it saved me at least $ 50 for each night that we ate dinner at the hotel.

Stayed here for 1 nice, July 31, 2010 in the Havanna Suite. Really nice room with a separate bedroom/​bathroom. Huge main room, very clean, nicely furnished. I found the front desk staff to be, almost OVERLY, helpful but for sure no problems. The room that I reserved at the rate I reserved it was given to me. I did not try any of the food the next morning for breakfast.

Ok. This not a 5 star hotel, but it’s not expected to be. However, it is pretty good. Nice facility and the staff appears to be pretty accommodating. They do seem to have parties every night on the weekend, but they didn’t bother us.
Is it noisy and were they slow to clean the room? For a weekend, I don’t think so. As far as Homewoods go, this one is pretty nice.
Don’t be scared away by the other reviews. If you are expecting it to be a Ritz or Grand Hyatt, it won’t be. If you are expecting it to be a good Homewood, it will be.
One word of advice is to request a room away from the desk area as the party rooms are near there.

My husband and I were in town for the holidays, and had reserved, in advance, a non-​smoking room at a special discount rate. They refused to honor either one, saying that, when one uses the special discount rate, it automatically books a smoking room regardless of our needs. (This is a lie). They told us we could have a non-​smoking room the following night, which was fine with us, so we made other accommodations. Then, the day we were to check in, they called us (past their own self-​imposed cancellation deadline) to inform us that they would also not be honoring our discount. Plus, they were planning to charge us the cancellation fee, despite the fact that they themselves initiated the cancellation. Fortunately, my husband talked them out of that.
I’m sure it’s a very nice place, but they certainly didn’t seem to want our business.

Physically, this place is very nice. Large comfortable rooms, very clean, well decorated (it is a new facility). Pool and Gym clean and adequate. Located adjacent to a luxury shopping center with a couple of decent (for the region) restaurants. So, why only 3 stars? Because the service, while very polite, is LAME. Asked for a 7am wakeup call, as I needed be on time for an important event the next day and GUESS WHAT?! I got NO WAKE UP call.
Second, my family and I left our room at 9am, and returned at 300 pm to find our room unmade up. For 200 plus a day in this market, that is not acceptable. The front desk just said they were very busy.
Get some decent management in there and it will be 4.5 stars.